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Confidential. NSDL e-Gov Internal use only NSDL e-Governance Infrastructure Limited Subscriber Maintenance.

Published byJeffrey Chambers Modified over 8 years ago

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Presentation on theme: "Confidential. NSDL e-Gov Internal use only NSDL e-Governance Infrastructure Limited Subscriber Maintenance."— Presentation transcript:

1 Confidential. NSDL e-Gov Internal use only NSDL e-Governance Infrastructure Limited Subscriber Maintenance

2 Confidential. NSDL e-Gov Internal use only Flow of Presentation Definition of subscriber maintenance. Submission of request by subscriber. Screen shot for downloading S2-Form from CRA website. Procedure to be followed by nodal office to capture various requests in CRA system. Subscriber Shifting Process (Transfer Cases) Other views

3 Confidential. NSDL e-Gov Internal use only What is Subscriber Maintenance It is a facility provided by CRA to subscribers, wherein he can request any changes in his Permanent Retirement Account (PRA). For example: Changes in Personal Details Changes in Bank Details Changes in Nomination Details Reissue of PRAN Card (Loss of PRAN card) Reissue of IPIN/TPIN (Forgot IPIN)

4 Confidential. NSDL e-Gov Internal use only How can a subscriber requests for Changes in PRAN (For Subscriber) Go to www.npscra.nsdl.co.inwww.npscra.nsdl.co.in Download Subscriber Detail Change Form(S2 Form) Submit it to respective PAO/CDDO

5 Confidential. NSDL e-Gov Internal use only Screenshot to download S2 Form Click on “ Form” to download S2 form

6 Confidential. NSDL e-Gov Internal use only Procedures for Nodal Office (DTO) to submit various requests in CRA system Request for Changes in Personal Details. Login into the www.npscan-cra.com (NPSCAN System)www.npscan-cra.com Enter Nodal Office User Id and Password (Given at the time of Registration in CRA system). In case, of request of Changes in subscriber personal details  Go to Transaction Menu  Select Sub Menu: Update Subscriber Details  Enter PRAN of Subscriber

7 Confidential. NSDL e-Gov Internal use only Cont…. Procedures for Nodal Office (PAO/CDDO) to submit various requests in CRA system  Click on Edit and Make changes  Click on confirm Button and Note down the 10 Digit Acknowledgement id  Login with the other User Id and Authorize the same. For example. USER ID 1002745600, PAO/CDDO has to capture the request with this user id and after capturing a request, he has to log out from the system and login with other USER ID10027456001,and authorize the respective request.

8 Confidential. NSDL e-Gov Internal use only Change in Subscribers’ Details Type of RequestMakerAuthoriser Change in Personal & Bank Details (other than Core Data) YesNo Change in Core DataYes Change in Nomination DetailsYes Change in Employment DetailsYes Change in Scheme PreferenceYes Reissue of I-Pin / T-PinYes Reprint of PRAN cardYes

9 Confidential. NSDL e-Gov Internal use only Introductory Screen

10 Confidential. NSDL e-Gov Internal use only Changes in Personal details Click on “Update Subscriber Detail”.

11 Confidential. NSDL e-Gov Internal use only Changes in Personal details..contd. Insert PRAN

12 Confidential. NSDL e-Gov Internal use only Changes in Personal details..contd. Click here to see subscriber details

13 Confidential. NSDL e-Gov Internal use only Changes in Personal details....contd.

14 Confidential. NSDL e-Gov Internal use only Make Changes Changes in Personal details..contd.

15 Confidential. NSDL e-Gov Internal use only Changes in Personal details..contd. Changes Initiated

16 Confidential. NSDL e-Gov Internal use only Changes in Personal details..contd. Confirm the transaction

17 Confidential. NSDL e-Gov Internal use only Changes in Personal details..contd. Acknowledgement No. generated

18 Confidential. NSDL e-Gov Internal use only Changes in Personal details..contd. Click on “Authorise Transaction” Login with second User id (Eg.Request captured with 1002728200), now login with second id 1002728201)

19 Confidential. NSDL e-Gov Internal use only Changes in Personal details..contd. Click on “ Transaction Type”

20 Confidential. NSDL e-Gov Internal use only Changes in Personal details..contd. Select” Subscriber Detail Change”

21 Confidential. NSDL e-Gov Internal use only Changes in Personal details..contd. Enter Acknowledgement No. Click on Search

22 Confidential. NSDL e-Gov Internal use only Changes in Personal details..contd.

23 Confidential. NSDL e-Gov Internal use only Changes in Personal details..contd. Click on Authorise and then Submit

24 Confidential. NSDL e-Gov Internal use only Changes in Personal details..contd. Message: “Subscriber Detail change has been accepted” PAO/CDDO can see changes by next day

25 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc. Click on Subscriber Maintenance and select the desired request form “ Sub Menu’s

26 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Enter PRAN

27 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Click here for IPIN

28 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Click on Submit

29 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Click on Confirm button

30 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Acknowledgement Number generated

31 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Login with other User id (eg.1002728201). Go to Subscriber maintenance and click on “ Authorise Reissue IPIN -TPIN

32 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Enter User Id or PRAN or Acknowledgement number Click on Search

33 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Click here to see Expand

34 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Click on Authorise Click on submit

35 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Authorisation message will appear

36 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Click on Reprint PRAN

37 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Enter PRAN and click Submit

38 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Click on Confirm Button

39 Confidential. NSDL e-Gov Internal use only Procedure for Reissue of IPIN/ PRAN card etc…contd. Generation of Acknowledgement Number and message : Reprint request captured and awaiting verification

40 Confidential. NSDL e-Gov Internal use only Procedure for Authorisation of Reissue of PRAN Card Click on Sub Menu: Authorise Reprint PRAN

41 Confidential. NSDL e-Gov Internal use only Procedure for Authorisation of Reissue of PRAN Card..contd. Enter: Either PRAN or Acknowledgement Number and click on search

42 Confidential. NSDL e-Gov Internal use only Procedure for Authorisation of Reissue of PRAN Card..contd. Click on Acknowledgement Number to expand

43 Confidential. NSDL e-Gov Internal use only Procedure for Authorisation of Reissue of PRAN Card..contd. Click on “Authorize “ and submit

44 Confidential. NSDL e-Gov Internal use only Procedure for Authorisation of Reissue of PRAN Card..contd. Message : Reprint PRAN Request has been authorised

45 Confidential. NSDL e-Gov Internal use only Procedure for Authorisation of Reissue of PRAN Card..contd. Click on sub menu: Request Status View

46 Confidential. NSDL e-Gov Internal use only Procedure for Authorisation of Reissue of PRAN Card..contd. Select the Required Option, Enter Acknowledgement Number and click on Search Button

47 Confidential. NSDL e-Gov Internal use only Procedure for Authorisation of Reissue of PRAN Card..contd. Click on Acknowledgement Number to Expand

48 Confidential. NSDL e-Gov Internal use only Procedure for Authorisation of Reissue of PRAN Card..contd. Details of Captured request

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