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1 Dr Julie Hankin Medical Director. 2 Listen, Learn, Act  Listening to patients, carers and staff.  Learning from what they say when things go wrong.

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Presentation on theme: "1 Dr Julie Hankin Medical Director. 2 Listen, Learn, Act  Listening to patients, carers and staff.  Learning from what they say when things go wrong."— Presentation transcript:

1 1 Dr Julie Hankin Medical Director

2 2 Listen, Learn, Act  Listening to patients, carers and staff.  Learning from what they say when things go wrong and take.  Action to improve patients’ safety.

3 3 Sign up to Safety’s three year objective is to reduce avoidable harm by 50% and save 6,000 lives.

4 4 Organisations are being asked to develop a plan that describes what they will do to reduce harm and save lives, by working to reduce the causes of harm and take a preventative approach. They will be asked to identify two or more national patient safety priorities (see table at end), such as medication errors or deterioration of patients, and two or more local priorities to focus on, in their plans.

5 5 The Five ‘Sign up to Safety’ Pledges  Put safety first. Commit to reduce avoidable harm in the NHS by half and make public our locally developed goals and plans.  Continually learn. Make our organisation more resilient to risks, by acting on the feedback from patients and staff and by constantly measuring and monitoring how safe our services are.  Be honest. Be transparent with people about our progress to tackle patient safety issues and support staff to be candid with patients and their families, if something goes wrong.

6 6  Collaborate. Take a lead role in supporting local collaborative learning, so that improvements are made across all the local services that patients use.  Be supportive. Help people understand why things go wrong and how to put them right. Give staff the time and support to improve and celebrate progress.

7 7 Why does this matter to us?

8 8

9 9 Trust Priority Areas  Falls  Pressure Ulcers  Suicide and Self-harm  Restrictive Practice  Assaults  Medicines Safety  Plus Enabling Workstream

10 10 Timeline  March and April 2015 Consultation on the ambitions and measures we should set for each area.  May 2015 Bring together into safety plan with clear governance links in each division  June/July 2015 Board approval of the plan  IMPLEMENT, MEASURE, IMPROVE


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