1. BUSS2 Operations: using technology in operations

2. Using technology Candidates should be able to: Give examples of types of technology in operations management (including robotics, automation such as stock control, communications and design technology) Analyse issues in introducing and updating technology: benefits – reducing costs, improving quality, reducing waste and increasing productivity.

3. Definitions What is information technology? What are robots?

4. Definitions 2 What is the supply chain? What is sustainability?

5. Benefits of using technology What are the benefits of using technology?

6. Drawbacks of using technology What are the drawbacks of using technology?