1. Madison County Office on Aging 2015 CSBG Needs Assessment Survey The Community Services Block Grant (CSBG) customer needs assessment survey was mailed to past and present CSBG customers asking them to identify specific needs for each of following categories:  Child Care & Child Development  Parenting & Child Support  Transportation  Health & Basic Needs CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016  Employment  Education  Financial & Legal Issues  Housing, Food, & Nutrition CSBG completed 124 customer surveys, 55 of which the respondents were aged 55 or older: Male (N=14), Female (N=41). 1

2. CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 2

3. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Income CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 3

4. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Utilization of Services CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 4

5. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Financial Hardship CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 5

6. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Financial Hardship (cont.) CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 6

7. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Employment CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 7

8. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Education CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 8

9. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Financial & Legal Issues CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 9

10. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Housing CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 *47% of community leaders were not familiar with weatherization (IHWAP) 10

11. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Food & Nutrition CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 *47% of community leaders were not familiar with senior meals 11

12. CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 12

13. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Child Care & Development CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 13

14. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Parenting & Family Support CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 14

15. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Transportation CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 15

16. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Health CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 16

17. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Health (cont.) CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 17

18. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Basic Needs CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 18

19. Madison County Office on Aging 2015 CSBG Needs Assessment Survey Basic Needs (cont.) CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 19

20. Madison County Office on Aging 2015 CSBG Needs Assessment Survey A community-wide Needs Assessment survey was also distributed to local elected government officials, social service agencies and other community leaders/citizens for feedback to identify community needs and priorities for low-income families, households and neighborhoods. CSBG completed 270 community leader surveys. Respondents were largely made up of property owners (63%), Social Service Organizations (18%), and municipalities, villages, and townships (16%). CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 20

21. Madison County Office on Aging 2015 CSBG Needs Assessment Survey CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 Problems in the Community Community Leaders (2015) Customers 55+ (2015) All Customers (2015) Crime 52%N/A12% Drug & Alcohol Abuse 67%N/A11% Affordable Housing 23%22%30% Healthcare 10%24%27% Utility Costs 25%47%53% Nutrition/Hunger 5%40%42% Comparison: Community Leaders and Customers 21

22. Madison County Office on Aging 2015 CSBG Needs Assessment Survey CSBG | Madison County Community DevelopmentKyle J. Bushaw 4/19/2016 Which Services Would You Like to See Expanded? Community Leaders (2015) Customers 55+ (2015) All Customers (2015) Infrastructure repairs & renovations 41%N/A Demolition of dilapidated/unsafe buildings 34%N/A Economic Development loans and assistance for business development 31%N/A Help with utility costs 13%47%53% Rental assistance (subsidized) 15% (7%)25 %30% Emergency Food assistance 16%22%23% Weatherization/Energy efficiency 7%33%31% Comparison: Community Leaders and Customers (cont.) Top 3 responses 22