1. MIS 1.No clear and concise directions Cause the delivery to be late Customers will bot be charged → Make a lost Pizza will become cold → customers have to reheat Have a direct impact on earnings and reputation.

2. Solutions Benefits  Improve the geographical information system  Purchase both hardware and software of GPS system.  Change another GPS with more functions in the future so that computer in the pizza shop can keep track on delivery cars. Easier to find the destination Increase the working speed Take more orders More profits Lower the possibility of having accidents

3. MIS 2. Supply Chain Management system problems: the pizza always arrives cold. Toppings are stuck to the box. There is only one mushroom on the toppings.

4. Solutions Benefits Purchase some bags that could keep food warm Store operators must carefully integrate purchasing and inventory decisions. Chances of topping being stuck on the delivery box will be lower. The pizza shop will not run out of food during a busy period or to waste food when the demand is low. More customers are more willing to order from shop → increase on revenue and reputation