1. 2014 Core Network Documentation Showcase Core Documentation Documentation Can Better Suit Your Needs Converged Quality Get closer to users’voices by focusing on UTA 2014 Core Network documentation showcase has arrived… A broader range of key docs to meet Customer Requirements Google Play

2. Core·Quality IMS Solution Description 1 Click the link to obtain the Docslink

3. Core·Quality Using SCQA to Analyze CT Development and IT Challenges Drives that Put Forward the CT Development Challenges Brought by the IT Development Service Convergence Network Convergence Service Transformation Network Transformation

4. Core·Quality Detailed Sub-Solution Descriptions and E2E Function Presentation Describes the IMS sub- solutions from the access layer, interworking layer and service layer. Introduces IMS functions and features in aspects of the platform, networking, subscriber data, service provision, user experience, and charging.

5. Core·Quality Figures and Texts Help Understanding and Improve Reading Experience By using figures and text, the descriptions are easy to understand. Rich-media improves reading experience.

6. Core·Quality SmartPCC Solution Description 2 Click the link to obtain the Docslink

7. Core·Quality Demonstrate MBB Operation Challenges from Customer Perspective

8. Core·Quality Visualization of Customer Value Delivered by SmartPCC Revenue increase delivered by customer insight Network resource allocation based on SLAs

9. Core·Quality SmartPCC Feature List with Pop-Up Tips and Links to Application Scenarios

10. Core·Quality Application Scenario Description: Situation, Complication, Question, Answer (SCQA)

11. Core·Quality UPCC New Deployment 3 Click the link to obtain the Docslink

12. Core·Quality Page 12 Scenario -specific E2E Installation Documentation Provides resource planning resources Helps network design Network- >Site->Device Multi-layer data planning E2E installation documentation One-stop obtaining Installation preacceptance Ensure installation quality

13. Core·Quality E2E Support for Installation Tasks Page 13 E2E installation support helps for quick installation Plan, configuration and verification at a heat Using a tool: quick installation 1 Scenario and range specific data configuration principles 3 Verification after configuration preventing multiple searches 4 Accurate design helps you plan the installation time Term: quick access of installation terms 2

14. Core·Quality MSOFTX3000 Network Impact Report 4 Click the link to obtain the Docslink

15. Core·Quality Version Change Panorama Illustrating Version Change Panorama for each upgrade path ……. Typical solutions Key features and services Hardware O&M System reliability Network evolution Listing version changes from six aspects

16. Core·Quality Visualized Version Changes & Clarified Change Impacts Showing changes in each aspect with a figure Clarifying change impacts Comparing functions before and after upgrades

17. Core·Quality Illustrating Patch Changes in a Table Illustrating patch changes in a table

18. Core·Quality IMS Performance Management 5 Click the link to obtain the Docslink

19. Core·Quality Full Understanding and Analysis of Customer Pain Points Using UTA Scenario Design Use UTA to design the documentation outline, effectively addressing customer pain points ScenarioRoleWork ScopeCustomer Pain Points Network performance monitoring Network monitoring engineers Set threshold alarms, implement daily KPI monitoring, output performance statistical reports, and issue weekly/monthly reports. 1.IMS does not have a mature KPI system to provide a reference for the customer to construct a KPI system. 2.The IMS KPI system customization principles are not clear. 3.The experience in monitoring KPIs for major operations (such as upgrade) is inherited by word of mouth. That is, there is no mature baseline for monitoring KPIs. 4.The baseline and precautions for setting threshold alarms and customizing KPIs are not clear. 5.The performance visualization tool is not widely used. The promotion of this tool is insufficient. Daily check & prevention O&M engineers Perform daily check and preventive maintenance. The daily check guide in the product CPI is comprehensive, and the customer feedback on this guide is OK. Daily performance optimization Network optimization engineers Implement data collection, data analysis, troubleshooting, and verification. 1.Little experience in locating and analyzing performance problems and optimizing the network is provided to the customer. 2.The O&M experience on newly deployed networks is insufficient and there is little O&M experience for the customer to draw from. 3.The relationship between network, NE, and device KPIs is not clearly defined, increasing the difficulties for locating problems. Network performance improvement Network optimization engineers Evaluate the network, determine the network optimization scope, and formulate, optimize, and verify the network optimization scheme. 1.There is no mature method to systematically evaluate IMS. 2.Huawei guides the customer on how to collect and analyze data through field engineers' expertise. The O&M and network optimization experience is not effectively passed on to the customer. Network trend decision Carriers Reduce costs, increase brand value, learn the traffic and KPI change trends, and determine whether to enable network appraisal and optimization. IMS optimization stays on the network quality level. End user perception experience cannot be effectively improved, and customer satisfaction cannot be improved. Implement UTA-based scenario analysis to hit customer pain points.

20. Core·Quality Performance Management Threshold alarms and network KPI modeling Vivid presentation of network KPI modeling Detailed presentation of KPI threshold alarms, providing a better reference for user operations. In the network deployment and monitoring phases, setting KPI threshold alarms is essential. However, setting KPI threshold alarms involves setting KPIs and proper thresholds, which totally depends on engineers' O&M experience. Now, a new version of the IMS Performance Management manual is introduced to describe typical KPI threshold alarm settings from customer-specific details such as trigger conditions, offset, alarm severity, performance measurement period, and deployment suggestions, which clears any setting hindrances. In the IMS Performance Management manual, there are many such vivid presentations, facilitating easy understanding and memorization. Provide customer-specific details such as trigger conditions, offset, alarm severity, performance measurement period, and deployment suggestions, to clear any setting hindrances

21. Core·Quality Visualized and Scenario-based Scenario-based visualized statistical reports; scenario-based network KPIs Scenario-based visualized statistical reports deliver a direct and vivid description. The statistical reports displayed by the visualization tool are totally based on site-specific data reports, enabling users to have a clear understanding of measurement items. To provide better guidance on how to apply network KPIs during network upgrade and capacity expansion, the IMS Performance Management manual provides a baselined guide for the upgrade and capacity expansion scenarios. The guide includes the operational flow, check items, and check criteria, against which users can perform operations at ease. Scenario-based network KPIs organize user operations around scenarios.

22. Core·Quality KPI Correlation and Typical KPI Evaluation & Analysis Layered presentation of KPI correlation relationships, facilitating quick problem location Typical KPI evaluation & analysis, suiting the site-specific application environment The IMS product documentation does not describe these relationships, causing the difficulties in quickly locating performance problems. Now, the IMS Performance Management manual clearly describes these relationships, troubleshooting principles, and problem location methods, which facilitates quick problem location. IMS KPI abnormalities mainly lie in the following types: registration, call connection, and call connection delay. In IMS Performance Counter Reference, only basic information such as the performance measurement formula is provided but the methods of resolving KPI abnormalities are not. Now, the IMS Performance Management manual describes how to resolve KPI abnormalities related to registration, call connection, and call connection delay.

23. Core·Quality SE2900 Feature Guide 6 Click the link to obtain the Docslink

24. Core·Quality Operation Scenario —Texts Plus Figures, Easier for Operators to Understand the Scenario Graphical design, making operation scenarios clearer

25. Core·Quality Data Planning —Detailed and Practical Planning, Easier for Operators to Plan Data Customer-centered, providing data purposes and detailed planning principles

26. Core·Quality Verification — Specific Judge Conditions, Easier for Operators to Verify Configurations Easy operation, clarifying key output items and normal values

27. Core·Quality Task Example —Scripts Plus Notes, Easier for Operators to Understand Scripts Modularity, improving scripts' readability

28. Core·Quality IMS CDR Reference 7 Click the link to obtain the Docslink

29. Core·Quality Scenario Topic First-time detailed explanation of basic calls; first-time illustration of example CDRs DNA 1 DNA 2 DNA 3 Example CDRs CDR generation scenario Provide 16 typical FMC-related CDR generation scenarios and key CDR fields in each scenario. Provide a detailed explanation of excessive-long- duration calls, audio/video switchover, call duration, CDR relay, Centrex groups, and NP information. Provide a vivid example of CDRs.

30. Core·Quality Principle Scenario Vivid presentation of CDR contents; complete description of field details DNA 3: Provide links to all the fields involved in principle description, facilitating an in-depth and complete understanding of the principle. DNA 1: Innovative image and color design, facilitating good understanding and memorization of CDR principles. DNA 2: E2E documentation outline design, providing more details from CDR reception by the CCF to CDR parsing by the BC. CDR Sorting CDR distribution CDR Correlation

31. Core·Quality DNA 1 baselined description of 100+ fields Classify field description into field explanation, typical scenarios, field attributes, and reference information, providing more guidance. Field Topic 60+ scenarios-based presentation of example CDRs; complete in-depth analysis of 100+ fields DNA 2 60+ scenarios-based presentation of example CDRs Provide example CDRs in all typical IMS service scenarios, facilitating CDR parsing by the BC. DNA 3 Field list supported by 12 NEs Use Excel to list the fields supported by 12 NEs (including the ATS), facilitating storage and viewing of these fields. Baselined field description Typical scenario NE field list

32. Core·Quality UPCC Performance Measurement 8 Click the link to obtain the Docslink

33. Core·Quality Clear measurement mechanism Makes statistical principle easily understood Specific application scenario Provides efficient application of measurement entity Specific Application Scenario and Measurement Mechanism

34. Core·Quality Detailed instructions Frees you from worries about measurement entity abnormality Detailed Instructions for Handling Abnormality

35. Core·Quality SPS MML Command Reference 9 Click the link to obtain the Docslink

36. Core·Quality Clear Background and Scenarios Background Quickly learn basic applications of commands Clear scenarios Background about configuration commands

37. Core·Quality Relationship between parameters Example One minute to learn the relationship between parameters Including scenario, data plan, and data configuration Example Graphical Presentation and Actual Examples Figure

38. Core·Quality Clear precautions Complete analysis and recommendation for error codes Detailed parameter description Introduction to Precautions and Error Codes from the Customer Perspective

39. Core·Quality IMS Error Codes 10 Click the link to obtain the Docslink

40. Core·Quality Detailed Error Code Introduction Briefly describes the basic information about error codes. Introduces how to accurately find the internal and external error codes.

41. Core·Quality Explains a large number of internal and external error codes, facilitating fault location. Provides detailed guidance for handling external error codes, facilitating troubleshooting. Error Code Table Supporting Fast Query - Maintenance Experts' Good Helper

42. Core·Quality Lists error codes by the fault scenario. Provides key error code information. Explanation of a Large Number of Internal and External Error Codes Help Rectify Service Faults

43. Core·Quality HSS Emergency Handling 11 Click the link to obtain the Docslink

44. Core·Quality Ensuring the integrity and practicability of contents Scenario analysis made after many interviews to ensure manual structure practicability Complete and practical navigation Scenario-based Navigation One scenario for each page ScenarioRoleResponsibilityPaint Points Network risk identification Front-line technical support personnel and customer Identify network risks, including risks brought by product quality, inappropriate network design policy, network capability limits, specification restrictions, license management, spare part management, and critical known issues. 1. Unfamiliar with network information. 2. Lack of network risk management Formulating an emergency plan Front-line technical support personnel and customer Formulate an emergency plan as follows: 1. Customize a common emergency plan based on the networking and features at the site. 2. Prepare emergency scripts based on the site's actual situation. 1. The common emergency plan does not provide helpful guidance. 2. Frequent personnel transfer results in poor technical capability. 3. Front-line engineers are not sure about contents to be delivered to the customer. Emergency drill Front-line technical support personnel and customer Perform periodical emergency drills on information collection, remote dialing, and Huawei and customer emergency personnel's response promptness. 1. An emergency drill mechanism verifying the practicability of a Huawei emergency plan in the case of a major accident is unavailable. 2. Fault scenarios are difficult to produce. The existing drills targets the verification of procedure and organization and fail to test the maintenance personnel's capability in handling actual emergencies. Reporting an accident Front-line technical support personnel and customer The customer identifies a network fault and contacts Huawei technical support for handling. The front-line technical support engineers determines the accident severity based on the impact of the fault, response time in the SLA, and troubleshooting urgency and reports the severity to GTAC. Some front-line engineers cannot distinguish between an accident and a fault, resulting in delay in reporting of some accidents and troubleshooting. Arranging personnel Front-line technical support, GTAC, R&D, and maintenance personnel, and customer Organize an emergency handling team by arranging front-line engineers, GTAC, R&D owners, and customer contact person and obtain accident information from the front-line engineers. Some front-line engineers are not familiar with the troubleshooting procedure and responsibility assignment, resulting in delay in accident handling. Other scenarios...

45. Core·Quality Hierarchical operation guide for different readers three levels Operation guide provided at for readers of different needs Common tasksOperation steps 1 2 3 Operation flow

46. Core·Quality Emergency plan Customized for the site Editable template with step by step customization guide Self-service Customization

47. Core·Quality IMS Conference Software Client User Manual 12 Click the link to obtain the Docslink

48. Core·Quality One Figure Tells You All About M-Meeting by Role

49. Core·Quality Fresh Style and Vivid Usage Scenarios

50. Core·Quality FusionEngine Parts Replacement 13 Click the link to obtain the Docslink

51. Core·Quality Module-Based Design and Scenario-Based Architecture Scenario-based navigation Replacement of boards running NEs introduced 1 Overall parts replacement principles Link directing users to various scenarios provided 2

52. Core·Quality Difference Illustrated for Easy Understanding Differences between each step illustrated For easy understanding A glance at hardware replacement procedure Subtasks can be divided and detailed 1 2

53. Core·Quality Principles and Operation Procedure Jointly Enhance Replacement Efficiency Service redundancy mechanism introduced For clear understanding of replacement tasks 1 Possible alarms listed For misoperation prevention and efficient replacement 2 Complete preparation procedure illustrated Each step with required time specified 3 Complete preparation information provided BOM code and time presented in one page 4

54. Core·Quality Multimedia Documents 14

55. Core·Quality Click the link to obtain the Videolink VoLTE Solution

56. Core·Quality Click the link to obtain the Videolink UC Solution

57. Core·Quality Poster 15

58. Core·Quality Click the link to obtain the Posterlink VoLTE Solution Poster

59. Core·Quality Click the link to obtain the Posterlink UPCC Poster

60. Core·Quality Click the link to obtain the Posterlink UC Solution Poster

61. Core·Quality Click the link to obtain the Posterlink SingleSDB Solution Poster