1. personality

2. What Is Personality? Organized movement on the human system (self + body) that define its own ability to interact with environment. Self-concept: The image that the individual see himself. It is composed of two levels:(I and self). self-esteem: the degree to which people like or dislike themselves. - Physical Appearance of the individual behavior affect others - Values and attitudes enables (help) a person to understand himself. - Interaction with the environment determines the view of people.

3. Determinants of personality: Heredity Environment Attitude

4. Determinants of personality: Heredity: Is a personal traits (characteristics) passed for an individual's from the parents. These characteristics are fixed but the environment can affect and modify them. Environment: Develop the personality, but in the limits of their heredity. Attitudes: Can change personality. Certain conditions may result in a change in the individual's personality to adapt with her.

5. Personality characteristics: Qualities that could predict (forecast) the behavior of the individual when faced with a situation Protective behavior and styles: the natural reaction is to protect oneself when attacked so feel mentally stable. protective behavior styles are: Justification, Repression, Compensation, Lying.

6. Personality, job satisfaction and performance: You can define the characteristics of personality that contribute to the performance of employee. It benefits the organization in the (expected behavior of individuals + understanding + reduce the costs resulting from unwanted behavior +forecast the reactions of employee). Example: absenteeism can be explained by studying the personal qualities (stress)

7. attitudes and values Attitudes Definition: Attitudes are generally positive or negative views of a person, place, thing, or event. understanding the attitudes of the individual facilitates the following: 1 - identifying the causes which push him to a particular behavior(imposition of leader, subordinate, external environment). 2 - forecast her behavior if you know his attitudes.

8. attitudes and values Factors affecting the attitudes: Environmental factors: the cultural environment that interacts with the individual (family + school + media+ Customs and traditions). specific factors: (experience +Instruction + culture + perception + ability to analyze + the marge of its independence).

9. attitudes and values Factors affecting the attitudes: Factors related to situation: a positive attitude: the person take positive attitude about all people that help him to satisfy their wishes (goals). A negative attitude: person's Take a negative attitude of all people and things that inhibit the achievement of its objectives (aggressive + try again or withdrawal).

10. Attitudes Change in attitudes: The development of culture, and the level of education. New experiences. the objectives of organization system are different to the personal objectives. Joining groups that have different goals. Media + publicity. Change the circumstances and the desires to satisfy the wants.

11. Values Definition: Value is a concept that describes the beliefs of an individual or culture. Types of values include ethical values, doctrinal values (political, religious), social values

12. Values The importance of values ​​ : Personal values ​​ affect the way that manager see(look) individuals and groups so the values ​​ of individuals are affected by personal relationships,. The values ​​ of manager affect the decision to resolve its problems. Values ​​ determine work ethic and the behavior patterns. values direct person to deal with others. Knowing the values ​​ of individuals helps organization to forecast their behavior