1. A Brief Introduction to the Durban KZN Convention Bureau & Tourism Sector of Durban and the rest of KwaZulu-Natal 25 August 2011

2. Convention Bureau Roles Lead generation and tracking; - to identify business tourism opportunities; Bidding and bid support – with associations, meeting planners and venues; Delegate boosting – marketing support for specific meetings; Business tourism destination marketing – stimulating awareness of a tourism destination from a business perspective – the attractions and business tourism services of a region; Product development and accreditation; Impact assessments; and Co-ordination.

3. Convention Bureau Support together with Partners Assistance with bids and presentations Supplier Information and Quotations; Educational Trips and Site Inspections; Promotional Materials; Value adds – reception functions, sponsorships etc.; Pre and Post Tours and Incentive Packages;; Convention Publicity and Delegate Boosting; Destination Display and Promotion; Information Kits and Welcome packs for delegates; Shuttle Services; and Sourcing of PCO services

4. Some facts about KwaZulu-Natal One of 9 provinces Population 10.25mn (20.6% of RSA ‘s population in 2009) Only province with a surviving monarchy Principal language Zulu =80.9% English =13.6% Afrikaans 1.5% Contributes 16.5% of total SA GDP (2nd largest contributor) Sub-tropical climate 17-28o in summer and11- 25o in Winter Easily accessible – world class airport, 2 major ports and a sophisticated road network.

5. Durban | A Powerful Economic Player Recognised as South Africa’s best run municipality. Africa’s major port, second largest manufacturing hub and leading domestic tourism destination. Population: over 3.7m people. Contributes over 10% to SA’s GDP. Growth Rate: 6% growth, higher than national average and that of Johannesburg & Cape Town. Consistent A+ global credit rating.

6. A distinctive ‘over-arching meeting experience Bullet point

7. A distinctive ‘over-arching meeting experience Bullet point

8. A distinctive ‘over-arching meeting experience Bullet point Dining with sharks

9. A Meetings and Convention Destination

10. Durban’s Inkosi Albert Luthuli Complex The One Stop Compact Solution to Your Conference Space Needs Beachfront Hotels Arena ICC DEC Centrum

11. Accommodation  Durban and KZN has a wide range of accommodation from standard 3, 4 and 5 star hotels to up-market boutique hotels, lodges, guesthouses, self-catering apartments, university rooms, youth hostels and B&B’s  There are more than 15,000 tourism related accommodation rooms within 15km of the Albert Luthuli ICC Complex

12. Transport | Getting to Durban  International flights: Direct flights now available to Durban’s new King Shaka International Airport. Alternatively, delegates can fly to Johannesburg & get a short one-hour domestic flight to Durban.  Durban is connected to the rest of the country through an excellent bus network, serviced by buses of international standard.  The Shosholoza Meyl train connects Durban with other cities in South Africa. The service offers two accommodation types – tourist class, with sleeper accommodation, and economy class, with catering in the dining car.

13. Transport | Airport Shuttles  Links KSIA with City and ICC, via accommodation nodes of Umhlanga, Gateway and Beachfront.  Operational hours in line with KSIA operational hours.  High quality, frequent service.  Special needs friendly.

14. Transport | Hotel Shuttles  Hotel shuttle service between hotels in Umhlanga and Gateway and the City/ICC can be arranged for conferences..  Drop-off and pick-up immediately adjacent to ICC.

15. Transport | City Bus System PeopleMover: Links between the City/ICC and the beachfront. A high frequency service. Special needs friendly. Mynah Bus Service: Links City with Berea – entertainment and accommodation nodes High frequency service. City/ICC Beachfront Berea

16.  Durban has successfully developed an integrated security model for major events in the form of the Provincial Joint Operations (Prov Joints).  Prov Joints includes SAPF, Metro Police, NIA, private security, justice, home affairs and emergency services.  Durban has developed the most advanced Disaster Management Centre in Africa.  Safety and security planning encompasses the entire event from arrival to departure of delegates.  Durban is the only South African city that can offer an ‘island site’ i.e. totally secured precinct. Durban Metropolitan Police Service

17.  Durban has successfully developed an integrated security model for major events in the form of the Provincial Joint Operations (Prov Joints).  Prov Joints includes SAPF, Metro Police, NIA, private security, justice, home affairs and emergency services.  Durban has developed the most advanced Disaster Management Centre in Africa.  Safety and security planning encompasses the entire event from arrival to departure of delegates.  Durban is the only South African city that can offer an ‘island site’ i.e. totally secured precinct. Durban Metropolitan Police Service

18. Thank you! Siyabonga!