1. Friday, May 2, 2014 Overview of CRC Improvements Star Panel Research Registration Form FACTr Tips

2. Agenda Lana Howard, VICTR CRC Nurse Manager Overview of New CRC Scheduling Workflow Sandy Greeno, VUMC Finance Research Billing Compliance Specialist Star Panel Research Patient Registration Form FACTr Tips CRC Opt. Edc. 050214

3. CRC Optimization Institutional financial pressure CTRC expansion to ‘community NCRR to NCATS RFA changes (different functions) Program income requirement Space changes CTSA NGA reduction CRC Opt. Edc. 050214

5. CRC Town Hall_042814 18

6. VICTR Resource Request & Approval Study Start-Up Meeting w/CRC Schedule Request by CRC User Patient Arrives at CRC CRC Opt. Edc. 050214 CRC Pre-Visit Workflow Activities Snapshot Approved Finance Billing Plan Orders should reflect approved Finance Billing Plan 1) Patient visit specific order set reflects approved Finance Billing Plan; 2) Complete StarPanel Research Reg. Form EPIC Check-In by CRC Med. Rec. - w/EPIC labels Pre-Visit Activities

7. What’s New? The VICTR SRC team will need the approved Finance billing plan to begin reviewing the VICTR Resource Request. Why? Confirm the items being requested to be paid for by VICTR are accurately reflected on the billing plan. And identify all other study payors, if any, for proper charging as well. Value? Reduces everyone’s efforts with VICTR application amendments and billing corrections downstream. Finance Approved Study Billing Plan CRC Opt. Edc. 050214

8. StarPanel Research Patient Registration Form What’s New? Every research patient scheduled in the CRC w ill need a completed StarPanel Research Patient Registration Form. Why? 1) To document a consent date or a pending consent; 2) Patient Care and Safety; 3) Links research patient to the study for billing; 4) Reduces the risk of patient being billed for research Value? 1) Streamlines informed consent verification; 2) Study patient safety; 3) Proper routing of charges; and 4) Institutional clinical research federal payor reporting requirements CRC Opt. Edc. 050214