1. © BLR ® —Business & Legal Resources 1501 Essential HR For Those Who Have Recently Assumed HR Responsibilities

2. © BLR ® —Business & Legal Resources 1501 Session Objectives Understand HR priorities Learn more about the organization Identify the requirements of employment laws and workplace policy Make ethical decisions Perform job responsibilities successfully

3. © BLR ® —Business & Legal Resources 1501 HR PRIORITIES Understanding the business strategy Recruiting and hiring Managing new employee orientation Communicating information Promoting and enforcing policies Administering compensation and benefits Keeping accurate records

4. © BLR ® —Business & Legal Resources 1501 What You Need to Know About the Organization Mission, and strategic goals and objectives People and processes Job descriptions and classifications Labor markets and recruiting sources Practices and procedures Products, services, and customers Metrics

5. © BLR ® —Business & Legal Resources 1501 What You Need to Know About the Organization (cont.) HR communications Benefits and compensation Performance management Safety, health, and wellness programs Policy and regulatory issues Personnel files

6. © BLR ® —Business & Legal Resources 1501 Compliance with Laws and Regulations Who is protected? What is required or prohibited? Where can you find more information? Are there local, state, and federal laws? Who can you contact if you have compliance questions?

7. © BLR ® —Business & Legal Resources 1501 Are there posting requirements? What else do you need to tell employees? What records must you keep and how long do you have to retain them? How do you deal with employee complaints? What do you need to know about enforcement agencies, investigations, and penalties for noncompliance? Compliance with Laws and Regulations (cont.)

8. © BLR ® —Business & Legal Resources 1501 Workplace Policies Have you read all the organization’s policies? What is the purpose of each policy? How are policies communicated to employees? How do policies assist in legal compliance? What happens when policies change? What are the consequences of violating policies?

9. © BLR ® —Business & Legal Resources 1501 Professional Ethics Confidentiality and trust Hiring and compensation Discipline and discharge Training and development Performance evaluations and promotions

10. © BLR ® —Business & Legal Resources 1501 Professional Ethics (cont.) Employee privacy Discrimination Relationships within the organization Relationships with service providers

11. © BLR ® —Business & Legal Resources 1501 HR Basics: True or False? You have little to do with workplace policies. You only need to know about employees, not products, services, or customers. Ethics is not generally an HR issue. You should be familiar with state and federal employment laws.

12. © BLR ® —Business & Legal Resources 1501 HR Basics Do you understand: H R priorities? W hat you need to know about the organization? C ompliance with employment laws? W orkplace policies? P rofessional ethics?

13. © BLR ® —Business & Legal Resources 1501 HR Communications Employee handbook Management policy manual Orientation and training programs Brochures, booklets, and payroll stuffers

14. © BLR ® —Business & Legal Resources 1501 HR Communications (cont.) Posters Bulletin boards Newsletters E-mail, intranet, and Internet

15. © BLR ® —Business & Legal Resources 1501 Memos Meetings Surveys, questionnaires, and suggestion systems Communication with supervisors and managers HR Communications (cont.)

16. © BLR ® —Business & Legal Resources 1501 Completed I-9 Forms W-4, W-2 forms References, background check information Job interview notes and evaluations Employment applications, résumés, authorizations for release of information Signatures acknowledging policy review and receipt of employee handbook Job titles, descriptions, and classifications Recordkeeping

17. © BLR ® —Business & Legal Resources 1501 Leaves of absence Training Documentation Exit interview reports Performance appraisals, performance goals Discipline, grievance, and investigation reports Promotions, transfers, and salary histories Inventories of skills and competencies Recordkeeping (cont.)

18. © BLR ® —Business & Legal Resources 1501 Recruiting And Hiring Recruiting sources include: Employment advertisements Employment agencies Job postings Promotions from within Applications on file Employee referrals Job fairs

19. © BLR ® —Business & Legal Resources 1501 Recruiting and Hiring (cont.) Screening applications and résumés Conducting job interviews References and background checks Hiring the best candidate

20. © BLR ® —Business & Legal Resources 1501 Interviewing Job Candidates Gain relevant information Avoid discriminatory questions Conduct with an open mind Talk about the organization and the job Ask all candidates the same questions

21. © BLR ® —Business & Legal Resources 1501 Interviewing Job Candidates (cont.) Assess skills, knowledge, and competencies Find out about past job experience Ask for examples of problems faced in prior jobs and solutions Ask about achievements Allow applicant to ask questions about the job and organization

22. © BLR ® —Business & Legal Resources 1501 Compensation & Benefits Monetary issues Payroll practices Healthcare plans Disability insurance Leaves of absence

23. © BLR ® —Business & Legal Resources 1501 Compensation & Benefits (cont.) Retirement plans Workers’ compensation Reimbursement accounts College tuition programs Employee assistance programs

24. © BLR ® —Business & Legal Resources 1501 Orientation and Training Orientation programs: Supervisory training Role of supervisors in employee training Regulatory considerations Organizational training needs Documentation

25. © BLR ® —Business & Legal Resources 1501 Orientation and Training (cont.) Employee training topics: Sexual harassment Diversity and discrimination Safety and emergency procedures Quality and customer service Wellness Specific work skills and competencies

26. © BLR ® —Business & Legal Resources 1501 HR Responsibilities: Matching Quiz Communication Recruiting & Hiring Benefits Recordkeeping Orientation Health plan W-4 form Employee handbook Job Interview Training & Development

27. © BLR ® —Business & Legal Resources 1501 HR Responsibilities Do you understand: H R communications? R ecordkeeping? R ecruiting and hiring? C ompensation and benefits? O rientation and training?

28. © BLR ® —Business & Legal Resources 1501 Key Points to Remember We depend on you to ensure that we hire, train, and retain well qualified employees We rely on you to communicate information, administer programs, and promote and help enforce workplace policies You play a central role in compliance efforts You must become an expert in all your HR responsibilities