1. Norway – Jotunheimen

2. Moving to Alma-land The emotional issues The practical issues

3. New environment, New language = Change = Stress

4. Can you relate? The lifeblood of routines is the known and the familiar. Needless to say, when you move to a new country, where nothing is known and familiar, your routines get mightily disrupted. Suddenly, nothing…is a routine.(p. 6) The problem with routines is that until you’ve reestablished them, you can have a very low opinion of yourself. (p. 7) The art of crossing cultures, 2 nd ed., 2001 / by Craig Storti

5. Can you relate? The first thing an Englishman does on going abroad is to find fault with what is French, because it is not English.(p. 65) When I was thus suddenly cast on foreign land I found myself deprived of the use of speech and hearing; and, during some weeks, incapable not only of enjoying the pleasures of conversation, but even of asking or answering a question in the common intercourse of life…From a man I was again degraded to the dependence of a schoolboy…and helpless and awkward as I have ever been. My condition seemed as destitute of hope as it was devoid of pleasure. (p. 99)

6. Culture shock Loss of routines Feelings of incompetence Inefficient in completing tasks Not understanding the language or being able to communicate effectively in it Feeling lost and disoriented Frustration, anxiety

7. Countering Alma-shock

8. Grieving Humor Patience Preparation - prioritize Information Chocolate Acknowledge that this is difficult

9. Weekly Online News 04-21-2014 This week's Ex Libris forecast We again take a departure from our usual weather report (which is otherwise rather grey and dismal) to bring you THIS WEEK IN HISTORY. This week, we look at pivotal events we’re calling SOG (Starts of Greatness): 753 BC - Rome founded 1775 - American revolution begins 1800 - Library of Congress established 2012 - Vendor demos are completed as part of the Alliance’s shared ILS RFP process 2013 - Initial Alma training is completed for Alliance Cohort 1 core trainers 2014 - Alliance SILS I-Team agrees to move to Primo 4.6 on May 3-4 None of these SOGgy events turned into greatness overnight, and some involved heartbreak, bloodshed and the feeding of hapless victims to lions. Over time, however, all of these events had a profound and long-lasting effect at both the national and international level. Questions? Comments? Problems to report? Ask us!Ask us! MORE >>

10. Survey – Course Reserves

11. Course Reserves – Migration Issues Millenium Course Reserves do not migrate Clear Millenium Course Reserves before migration if you can, i.e. remove items

12. Course Reserves – Migration Issues Beware: If an item was on Course Reserves when you migrated it will have a permanent location of Course Reserves – you will need to change this

13. Course Reserves – Migration Issues Alma > Respository Search > Advanced Search > Physical Items > Library + Permanent Location

14. Course Reserves – Migration Issues Alma > Resource Requests >Scan in items > Change item information

15. Course Reserves – Migration Issues

17. Course Reserves – Primo / Alma

25. Course Reserves – Temporary Location Change Book in hand Alma > Resource Requests > Scan in items > Change item location

26. Course Reserves – Temporary Location Change

27. Course Reserves – Ghosts

28. Roles

30. Reality check

31. Request queue reality

32. Repository search, physical items

33. Circulation - Currently at…

35. Patron borrows/returns reports

36. Send Activity Report aka Library Account Summary

37. Send Return Receipt

38. Loan receipt letter

39. Resources ExLibris – Customer Center – Help within Alma The Alliance – SILS Training page – Circ Working Group blog – Circulation list

40. Resources – ExLibris http://www.customercenter.exlibrisgroup.com/Pages/Default.aspx

41. Resources - ExLibris

42. Resources – Alliance https://docs.orbiscascade.org/silsdocs/training/

43. Resources – Alliance summit-fulfillment.blogspot.com summit-fulfillment.blogspot.com

44. Resources – Alliance Institutional Representatives https://www.orbiscascade.org/circulation- resource-sharing-working-group-1

45. Soon you’ll be speaking a new language with the best of them