1. SUPPLIER PERFORMANCE REPORT (SPR) External User (Supplier) Instruction August 2015

2. Agenda ❑ What is Supplier Performance Report (SPR) ❑ External User (Supplier) Request for SPR Access ❑ Logon to Supplier Performance Report (SPR) ❑ What is Single Supplier Scorecard ❑ How to generate Single Supplier Scorecard report  What is Comparison Report  How to generate Comparison report  What is Trending Report  How to generate Trending Report

3. Supplier Performance Report (SPR) What is Supplier Performance Report (SPR) SPR is a reporting system that reports Jabil’s Supplier’s performance based on a scoring calculated from SAP’s transaction data, ie. Goods receipt, Purchase Orders and Quality transactions. SPR is made up of the following :- I.Home Page (SPR Dashboard) II.Reports  Single Supplier’s Scorecard  Trending Report  Comparison Report  Return Transaction Contribution to DPM  Net DPM III.DCRs (Data Correction Request) IV.Admin

4. Supplier Performance Report (SPR) External User (Supplier) who wish to access to Jabil Supplier Performance Report (SPR) shall request through, -Jabil Commodity Management/Purchasing and or Supplier Quality Manager/SQE contact - Fill in the SPR Enablement Form for external user and send back to Jabil Commodity Management/Purchasing and or Supplier Quality Manager/SQE to process the request. - Supplier will be notified by email for SPR access and password.

5. Supplier Performance Report (SPR) Logon Logon to Supplier Performance Report Logon to https://connect.jabil.com/https://connect.jabil.com/ Enter User ID and Password Click “Get Support” to reset password. An email with new password will be sent

6. Supplier Performance Report (SPR) Logon Click “SPR” to logon to Supplier Performance Report (SPR) Click “Log Off” to logout from Jabil Business Connect (JBC)

7. Supplier Performance Report (SPR) Logon External users will only see the SPR reports after log on to SPR Click in the report that you wish to generate report

8. Single Supplier Scorecard Dashboard What is Single Supplier Scorecard (SSS) Dashboard Single Supplier Scorecard Dashboard is made up by following charts i.DPM (Defects Per Million) Performance and Trend by global and divisional for current Jabil Fiscal Year and previous Fiscal Year. ii.Electronics and Mechanicals DPM Performance and Trend for current Jabil Fiscal Year. iii.Return Rate Performance and Trend by global and divisional for current Jabil Fiscal Year and previous Fiscal Year iv.Quantity Received and Returned for current Jabil Fiscal Year. v.Top 10 contributor DPM by supplier, commodity and return rate by supplier.

9. Single Supplier Scorecard (SSS) What is Single Supplier Scorecard (SSS) SSS report the performance of single supplier. ➢ Internal user can select any only one of the supplier name as it is for “Single” supplier scorecard. ➢ External user, supplier is pre-assigned during the setup process. ➢ Supplier name is based on Jabil master corporation name. SSS is a report made up of the following metrics :- ➢ Delivery ( On Time to Commit, OTC ) ➢ Quality ( Defects Per Million, DPM ) ➢ Service ( Parts Supported by EDI/SNC ) ➢ Overall Score

10. Supplier Performance Report (SPR) Logon Logon to Supplier Performance Report Logon to https://connect.jabil.com/https://connect.jabil.com/ Enter User ID and Password Click “Get Support” to reset password. An email with new password will be sent

11. Supplier Performance Report (SPR) Logon Click “SPR” to logon to Supplier Performance Report (SPR) Click “Log Off” to logout from Jabil Business Connect (JBC)

12. Supplier Performance Report (SPR) Logon 3. Click to search 1. Uncheck “match case” for not to search the exact wording and letter case 2. Key in the supplier name. To find the supplier name If you want to search the supplier name start with the first value that you key in, for example display all the supplier name start with mol, pls key in "mol*" 4. Click select to select the searched value 5. You can deselect the selection by highlighted the selected value and click remove Click on any of these reports to navigate within SPR

13. Generate Single Supplier Scorecard (SSS) Report You can narrow down the query by selecting Site Vendor Name or Vendor Code. This is an optional selection.

14. Generate Single Supplier Scorecard (SSS) Report 3. Click to search 1. Uncheck “match case” for not to search the exact wording and letter case 2. The search box is dim. You need to click on “Site” or “Region” to allow you to enter a search site code and region in the search box. You can leave Region and Site blank if it is global search. 4. Click select to select the searched value 5. You can deselect the selection by highlighted the selected value and click remove

15. Generate Single Supplier Scorecard (SSS) Report You can narrow down the query by selecting Division, Customer and Market Sector. Division, Customer and Market Sector is optional. You do not require to enter any value in order to have all Division, Customer and Market Sector being selected, You can click here to expend all the value

16. Generate Single Supplier Scorecard (SSS) Report You can change the date range by clicking on “calendar” icon to select a new date or change the date directly in the date box.

17. Generate Single Supplier Scorecard (SSS) Report You can narrow down your query by selecting one or more commodity codes. Click Run Document to generate the SSS report after you have entered your selection Click cancel to go back to the share report page

18. Generate Single Supplier Scorecard (SSS) Report You can narrow down your query by selecting one or more commodity codes. Click Run Document to generate the SSS report after you have entered your selection Click cancel to go back to the share report page

19. Generate Single Supplier Scorecard (SSS) Report Report Filters shows what you have selected for filtering in the selection screen. Commodity, Division, Customer and Market Sector is blank because no selection is entered in the selection screen. This is overall score by Delivery, Quality and Service metric group It reports the score for each of the metric group and metric type. Click the supplier name to drill down for details by Division and Commodity Go back to parameter selection screen To save report into excel or pdf

20. Generate Single Supplier Scorecard (SSS) Report User can change the overall score to consider either one or two of the scores metric by uncheck the box. The Overall Score will be recalculated according to the selected score metrics Uncheck OTC Check All to considered all metric group Uncheck DPM The Metric Group, Weightage and Score contributed to overall is changed when user uncheck the score metric box

21. Generate Single Supplier Scorecard (SSS) Report Division is the default report tab. You can change the reporting display to Commodity by clicking the Commodity The screen is defaulted with Overall Score chart and site details info. You can change the display to Delivery, Service or Quality by clicking to the tab. Score by sites as per Division or Commodity Score for metric type OTC, EDI/SNC and DPM when Overall Score is selected Scores by division or commodity depends on selection tab Scores by division or commodity depends on the selection tab

22. Generate Single Supplier Scorecard (SSS) Report 1.Point your cursor to the site code to make the dropdown button visible as shown. 2.Click the drop down to display the selection for details metric. 3. Click the link to display the data details

23. Generate Single Supplier Scorecard (SSS) Report To save report into excel or pdf Metric Details

24. Generate Single Supplier Scorecard (SSS) Report Service Score by division or commodity depends on the selection tab Click tab to display the score by metric group – Delivery, Service and Delivery. For this example, service has been selected This is the details breakdown for the selected metric, For this example is Service – EDI/SNC

25. Generate Single Supplier Scorecard (SSS) Report Click the link to display the metric definition Show the metric score by sites per division or commodity depends on the selection Show the metric score by sites as per division or commodity depends on the selection

26. Generate Single Supplier Scorecard (SSS) Report Click the bar. The Site level score details will only show the selected score metric. Site Level Scores Details and Details breakdown is changed. It only shows the selected division or commodity detail

27. Comparison Report What is Comparison Report Comparison Report compares the overall score of a given supplier against the performance of other suppliers. Comparison Report shows the ranking of the given supplier among the suppliers. Comparison Report also shows the number count of other suppliers in each score ranking.

28. Comparison Report Logon Logon to Comparison Report Click Comparison

29. Generate Comparison Report Enter the selection to search. It is same as how we enter the filter in Single Supplier Scorecard Report.

30. Generate Comparison Report Click the link to generate Single Supplier Scorecard This is the ranking of the selected supplier Click the link to generate Single Supplier Scorecard

31. Trending Report What is Trending Report Trending Report allows user to compare the trending of performance of a given supplier over the selected period of time. Trending Report shows the performance of a given supplier by weekly, monthly and yearly.

32. Generate Trending Report Logon Logon to Trending Report Click Trending

33. Generate Trending Report Enter the selection to search. It is same as how we enter the filter in Single Supplier Scorecard Report.

34. Generate Trending Report Logon The defaulted screen is by yearly, You can change it to monthly and weekly You can uncheck the score metric box to remove the scoring Point to here and click link to Single Supplier Scorecard

35. Thank You