1. Prepared by: Driton Lokaj “To be successful, teams must adopt a www.com (we will win) mind set, and not an imm.com (I, me, myself) mind-set” Lily Cbeng, PACE Learning & Consultancy, Singapore

2. Face–to–face interactions Allow creativity and freedom to explore new ideas and ways of thinking. Relinquish control and let employees be responsible for their own jobs. When work doesn’t go unnoticed builds accountability as well as pride Why, what and who you are doing it for. “You cant do it alone.”

3. Create a climate of trust Facilitate relationship

4. Trusting others Pays Off The more trusted people feel, the better they innovate Nurture openness, involvement, personal satisfaction, and high levels of commitment to excellence. Be the First to Trust Going first requires considerable self-confidence. Cannot be forced Trust is contagious Be open to Influence Listen and learn from the local experts of the company Be sensitive to people’s need Share Information and Resources Cards out on the table

5. Develop Cooperative Goals and Roles Cannot succeed unless everyone else succeeds. A focus on collective purpose binds people into cooperative efforts Support Norms of Reciprocity “Prisoners Dilemma” Structure Projects to Promote Joint Effort Make sure that all parties understand each others interest Support Face-to-Face Interactions Every significant relationship should be treated as if it’ll last a lifetime.

6. Show trust to build trust. The first to trust has to be you. Say we, as questions, listen and take advice WE DID THAT Get people interacting FOSTER COLLABORATION ESSENTIALS CREATE A CLIMATE OF TRUST TRUSTING OTHER PAYS OFF BE THE FIRST TO TRUST BE OPEN TO INFLUENCE SHARE INFORMATION AND RESOURCES FACILITATE RELATIONSHIPS DEVELOP COOPERATIVE GOALS AND ROLES SUPPORT NORMS OF RECIPROCITY STRUCTURE PROJECTS TO PROMOTE JOINT EFFORT SUPORT FACE-TO-FACE INTERACTIONS TAKING ACTION SHOW TRUST TO BUILD TRUST SAW WE, ASK QUESTIONS, LISTE, AND TAKE ADVICE GET PEOPLE INTERACTING