1. Everyone Loves SharePoint Keys to Successful SharePoint Training Presented by: Liz Sundet

2. Thank you Sponsors! Use #SPSOmaha in your tweets to thank them!

3. Business/Intro To SP Track The Business/Intro to SP Track is proudly sponsored by Visit their booth to schedule local training for your organization!

4. About Me Liz Sundet– Business Development Manager MBA, PMP, CBAP, CSM Musician: Dog Lover: Biker: “Throttles, not pedals” Email: lsundet@earthlink.netlsundet@earthlink.net Follow on Twitter: @percusn Connect with me on LinkedIn http://www.linkedin.com/in/lizsundet/ Blog: itsocialbutterfly.wordpress.com

5. Discussion Areas: What are the different learning styles VARK Model How to use the learning styles when training SharePoint users Other techniques for training users Coaching techniques 3 point technique (Show-Guide-Train) Gamification for training users Things to remember to select the right types of training

6. Dilbert on Training:

7. Philosophy on Training I’ve trained thousands of users on SharePoint ERP Systems Project Management Software Business Analysis and Project Management Write online classroom and live training for Rochester Community and Technical College (Mayo Clinic) for BA’s. When it comes to SharePoint: If users are trained properly, questions answered and they start to see the advantages SharePoint provides, they will love it.

8. Dog Shaming--“Users are like puppies, they don’t come trained” – Raymond Mitchell @SharePointPuppy #SharePointPuppy

9. Reference: http://www.vark-learn.com/english/index.asphttp://www.vark-learn.com/english/index.asp VisualAural Reader/WriterKinesthetic

10. How to set up a tent Visual = “Cool there’s pictures” Aural = Read directions out loud and do one step at a time Reader = Follow directions by reading the entire manual before starting with step 1 Kinesthetic = take out of box and start setting up based on what they have seen or what seems logical to them

11. Visual Reference: http://www.learningstyles.org/styles/visual.htmlhttp://www.learningstyles.org/styles/visual.html

13. Aural Learner Reference: http://www.learningstyles.org/styles/aural.htmlhttp://www.learningstyles.org/styles/aural.html

14. Talk it out Recorded Instructions Repetition

15. Reader/Writ er Learners Reference: http://www.vark-learn.com/english/page.asp?p=readwritehttp://www.vark-learn.com/english/page.asp?p=readwrite

17. Kinesthetic Learner Reference: http://www.learningstyles.org/styles/kinesthetic.htmlhttp://www.learningstyles.org/styles/kinesthetic.html

19. Fun facts about VARK and learning Majority of the population is? Most males are of this learning style? Most females are of this learning style? Most schools and businesses deliver in this learning style?

20. Types of SharePoint Training

21. Drawbacks to Traditional Classroom Training?

22. Coaching

23. Drawbacks to Coaching?

24. Show-Guide-Train

25. Telling, Telling, Doing, Testing

26. Gamification

27. Gamification in SharePoint

28. Game Training for SharePoint

29. Drawbacks to Gamification

31. Key points from the session VARK Model– go to http://www.vark- learn.com/english/index.asp for your own assessment of what your learning style is as well as more information.http://www.vark- learn.com/english/index.asp How VARK styles are applied to training so everyone will love it Use of Coaching, Show-Guide-Train and Gamification techniques that can be used to enhance VARK styles for even better training Start simple, build upon each concept

32. Remember SharePoint is like a puppy: You need to feed it, play with it, apply crawl-walk-run and constantly have training on it. If you leave SharePoint alone, you will end up cleaning up a lot of crap Positive reinforcement with “treats”! It’s great for user adoption and training, so make it a game Repetition is key to success People love a happy puppy and everyone should love SharePoint @SharePointPuppy #SharePointPuppy

33. Questions??

34. About Me Liz Sundet– User Experience Manager MBA, PMP, CBAP, CSM Musician: Dog Lover: Biker: “Throttles, not pedals” Email: lsundet@earthlink.netlsundet@earthlink.net Follow on Twitter: @percusn Connect with me on LinkedIn http://www.linkedin.com/in/lizsundet/ Blog: itsocialbutterfly.wordpress.com