1. Lesson 1 T1 FOOD SERVICE …you are important ASSISTANT YOU MAKE IT HAPPEN!

2. Lesson 1 T2 How Important Are You? “How one is being fed, and how one eats, has a larger impact on the personality than any other human experience.” “Eating experiences condition our entire attitude to the world…not so much because of the nutritious food we are served, but with what feelings and attitudes it is given.” —Bruno Bettelheim, PhD

3. Lesson 1 T3 You Make It Happen! You will learn three or more ways to help students develop healthy food habits. You will learn the roles you play and some of the skills you need to be successful in your job. What you will learn in this lesson

4. Lesson 1 T4 Four Roles of the Food Service Assistant Interpersonal Getting along with people The school nutrition team is made up of people who are different in a variety of ways. The key to success is working as a team to get the job done. Informational Using and sharing information The Food Service Assistant (FSA) uses information in performing all tasks, including recipes for preparing food and putting signs on the counter to let students know the menu. Decisional Deciding how to do the job The FSA decides to get to work on time, be pleasant, work cooperatively, use recipes, and operate equipment properly. Technical Knowing how to do job tasks The FSA knows how to complete each job task correctly and efficiently.

5. Lesson 1 T5 You Are Important Because You prepare and serve quality meals and food. make sure that the food served is safe. are friendly and caring. encourage students to select a complete meal and eat a variety of food. use standard work practices that help control costs and stay within the budget. help create a workplace that makes other FSAs want to be part of the team.

6. Lesson 1 T6 FSAs Need Three Types of Skills Technical Skills How and when to do each of your job duties Personal Skills Work Ethic Attitude Education Physical health People Skills How to get along and work with many different groups of people—your coworkers, the manager, students, teachers, parents, and others

7. Lesson 1 T7 Examples of FSA Skills People skills, or how you get along and work with people Technical skills, or how you do your job Personal skills, or what others see in you

8. Lesson 1 T8 What You Learned in the Lesson You Make It Happen! How important you are in helping to meet the goals of the school nutrition program Ways you help students develop healthy food habits Four roles you play each day as you do your job Skills you need to be successful in your job

9. Lesson 1 T9 This training was conducted by the National Food Service Management Institute The University of Mississippi www.nfsmi.org 800-321-3054

10. Lesson 1 T10 National Food Service Management Institute The University of Mississippi Mission: To provide information and services that promote the continuous improvement of child nutrition programs Vision: To be the leader in providing education, research, and resources to promote excellence in child nutrition programs