1. MCIT’s Human Resource Development Programs in ICT Ayman El-Dessouki Professional Training Program Supervisor MCIT Ministry of Communications & Information Technology

2. Contents Background. Human Resource Development Programs at MCIT. Professional Training Program. Current Status & Future Trends. Experiences & Lessons. Conclusions

3. Background Establishment of MCIT in Egypt on 1999. ICT Master Plan of Egypt (1999-2000). –Infrastructure. –Legal & regulatory reform. –Human resource development. –Development of local demand. –Outreach to international market & development of ICT export. –International Alliance with technology providers.

4. Human Resource Development Program at MCIT Objectives: –Assist in creating an advanced IT Industry in Egypt –Improve job opportunities to young graduates by increasing their ICT awareness and technical know-how –Avail the necessary infrastructure –Avail the needed Skilled Human Resources –Avail latest technologies to Egyptian workforce in ICT to improve their competitiveness

5. Human Resource Development Program at MCIT Structure of the HRD Programs at MCIT: –IT Training: Basic Level (awareness) Program. Skilled Users (Super-User) Program. Professional Training Program. –Telecommunications Training:

6. Human Resource Development Program at MCIT Professional Training Supersuer Program Basic Training Program

7. Human Resource Development Program at MCIT IT Training: –Basic Level (awareness) Program: 300 hours of basic training in IT & soft skills. Implemented by around 115 organizations around the country. 20000 trainees annually. Preparation for ICDL Certificate.

8. Human Resource Development Program at MCIT IT Training: –Skilled Users (Super-User) Program: 300 hours of higher level user-oriented training. Towards specific professions (tracks). Ends by an International Certificate ( A+, Network+,MOUS,..). Examples (Office automation and Hardware and maintenance, Graphics,..etc)

9. Human Resource Development Program at MCIT IT Training: –Professional Training Program: Young University Graduates. 5000 trainees annually. 18-20 tracks. 800-1000 hours of training. Four stages: –Soft Skills and Language. –Basic IT. –Specialized phase. –Project. –Certification.

10. Human Resource Development Program at MCIT IT Training: –Professional Training Program: Implemented by private sector through a public tender. Management is outsourced to NTI. Regular revision of track distribution and content. Round duration is six months.

11. Human Resource Development Program at MCIT IT Training: –Professional Training Program: Selection criteria: –Young Graduates (most recent four years). –Three tests (English – IQ – Basic IT). –Interviews. –Age. –Graduation Grade. –University & Faculty.

12. Professional Training Program at MCIT 5400 trainees annually. Example tracks: Software Development (C++, VB). DB Concepts & Design Java Programming. DB Development. Networking. Geographic Information Systems E-business. Decision Support. Workflow. System Analysis & Design Embedded Systems. Data base Administration. Computer Security. Multimedia. Site Administration. MCSE. Financial Applications

13. Trainees’ Distribution Professional Training Program at MCIT

14. Trainees’ Distribution Professional Training Program at MCIT

15. Trainees’ Distribution Professional Training Program at MCIT

16. Trainees’ Distribution Professional Training Program at MCIT

17. Trainees’ Distribution Professional Training Program at MCIT Sample Trainees Distribution by Track (2002) - IT

18. Trainees’ Distribution Professional Training Program at MCIT Sample Trainees Distribution by Track (2002)- Telecom.

19. Trainees’ Distribution 900 hours should be covered in six months (six months is equal to 26 weeks). 35 hours Training per week. 7 hours Training per Day. Friday and Saturday are usually the weekends. Saturdays can be used as supplementary day to cover any deviation or days off. Total Training is 7hr x 5D x 26W = 910hr 900hr for Training and 10hr reserved for testing time Professional Training Program at MCIT

20. Trainees’ Distribution Current Status & Future Trends: –Total Number of Trainees so far 12500 (IT) Graduated + 2500 will graduate in the first quarter of 2004. –Total Number of Trainees so far 3000 (Telecommunications) Graduated. –Introduced a component for training of IT companies employees. –An Assessment phase –Re-engineering of the prgram. Professional Training Program at MCIT

21. Trainees’ Distribution Pre-assessment phase: –Survey IT companies (50). –Feedback through Email. –Main sections of the form: Company profile. Awareness of the program. Overall assessment. Drawbacks Corrective actions. Proposal for new tracks. Professional Training Program at MCIT

22. Trainees’ Distribution Professional Training Program at MCIT

23. Trainees’ Distribution Professional Training Program at MCIT

24. Trainees’ Distribution Professional Training Program at MCIT

25. Trainees’ Distribution Future Trends: –Re-Engineering of the program. –IT & Telecommunications Co. Feedback. –More Focusing. –Higher quality. –More practical training & On-the-job training. –More Management & Sales training. –Soft Skills & Languages. –Tracks for 2-5 experienced professionals. Professional Training Program at MCIT

26. Trainees’ Distribution Professional Training Program at MCIT Specialized & Highly Professional Management & Sectoral Professions Certificate based Training Hierarchy of Professional Training Levels

27. Trainees’ Distribution Experience & Lessons: –Size & Scale of the Project. –Geographical Distribution. –Practical vs Certifications. –Soft skills & Language. –Selection, Training & Testing phases. –Feedback of the Industry. –Quality Assurance & Monitoring. –Management. Professional Training Program at MCIT

28. Trainees’ Distribution Conclusions: –IT & Telecommunications Training is Vital. –Close relationship with Industry. –Training should be coupled with On-the-job training component. –Management skills. –Importance of International Alliances. –Training vs Certification Professional Training Program at MCIT

29. Trainees’ Distribution THANK YOU Professional Training Program at MCIT