1. “This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”

2. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

4. Michael Mast Group Manager, Product Strategy Oracle Corporation “This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”

5. Oracle E-Business Suite Lifecycle Management, Today and Beyond Session ID: S1612 “This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”

6. Agenda  LCM Overview and Challenges  Oracle Solution  Future Directions  For More Information  Questions

7. What is What is Lifecycle Management ?

8. Lifecycle Management (LCM) ImplementImplementManageManage UpgradeUpgrade MaintainMaintain  End-to-end application ownership experience for IT  Implement to deliver business functions and flows  Manage and maintain to ensure service levels  Upgrade to meet evolving business needs

9. IT Challenges  Global, 24x7 operations – Shrinking maintenance windows – Need to manage service levels for a distributed workforce  Increasing complexity of technology to meet increasingly complex business needs – More moving parts to manage – More information and updates to process  Budget constraints: Need to do more with less

10. Scale ImplementImplementManageManage UpgradeUpgrade MaintainMaintain A suite of hundreds of applications… Potentially with many application server nodes… And possibly many database nodes… Possibly many times over. ProductionDevelopmentTest

11. The Oracle Solution ImplementImplementManageManage UpgradeUpgrade MaintainMaintain Applications Application Server Database Top To Botto m E-Business Suite 11i Integrated LCM Toolset LCM Aware Applications LCM Aware Technology Stack

12. Grid Control Enterprise Manager 10g Grid Control + E-Business Suite Plug-in Test Production Applications Application Servers Databases Hardware, Network, OS

13. E-Business Suite Built-in Tools Oracle Applications Manger iSetup Rapid Install Applications DBA Utilities

14. LCM Aware Applications  System Alerts  Service Management  Page Access Tracking  Login auditing  Integrated diagnostic tests  Diagnostic logging  Framework monitoring

15. LCM Aware Technology Stack  Database – Resource Manager – Statspack – 10g Automatic Workload Repository – 10g Automatic Database Diagnostic Monitor – 10G DB Control  iAS – Dynamic Monitoring Service – Forms Runtime Diagnostics – End-user Response Time Monitoring

16. Implementation Challenges  Provisioning new systems  Configuring technology  Configuring functionality  Testing ImplementImplementManageManage UpgradeUpgrade MaintainMaintain

17. Install  Creates a complete functioning system  Simple interview process  Demo database or fresh image ready for business configuration  Installs, configures and starts Oracle Applications Manager ImplementImplementManageManage UpgradeUpgrade MaintainMaintain

18. Cloning  Create a new system from an existing system – Exact copy – Scale up/down number of nodes  Add an new node to an existing system  Automated configuration / re- association  Interview, guidance, and tracking via Oracle Applications Manager ImplementImplementManageManage UpgradeUpgrade MaintainMaintain Oracle Applications Manager Rapid Clone

19. Configuration Management  Optimized configuration templates  Revision history, comparison, and restore  Advanced configuration wizards  Management of custom configuration parameters ImplementImplementManageManage UpgradeUpgrade MaintainMaintain Oracle Applications Manager AutoConfig

20. Product Setup  E-Business Suite Special Edition for small to medium business rapid implementation – Pre-configured, streamlined business flows – Includes localizations  HRMS Rapid Implementation Workbench ImplementImplementManageManage UpgradeUpgrade MaintainMaintain

21. Setup Migration  Migrate: – Application Setup Data – AOL Data – Operational Data  Ability to transform certain attributes during migration  Reporting: – Single Instance – Cross-Instance Comparison ImplementImplementManageManage UpgradeUpgrade MaintainMaintain Migration Reporting Oracle iSetup for:

22. Testing  Bundled diagnostics tests – Verify product and technology configuration and functionality – Recommend corrective actions – Integrated with Oracle Applications Manger  Test Starter Kit for Mercury available as a free download ImplementImplementManageManage UpgradeUpgrade MaintainMaintain Oracle Applications Manager

23. Management Challenges  Monitoring systems and service levels  Controlling services  Auditing access and change  Preventing and resolving incidents ImplementImplementManageManage UpgradeUpgrade MaintainMaintain

24. Monitoring  Grid Monitoring  Alerting – Periodic threshold checks – System and application generated events – End-user reported events  End-to-end coverage  Cross tier correlation  Application context ImplementImplementManageManage UpgradeUpgrade MaintainMaintain Grid Control Oracle Applications Manager

25. Control  Database  Application Server  Oracle Applications Services – Concurrent Managers – Workflow ImplementImplementManageManage UpgradeUpgrade MaintainMaintain Grid Control Oracle Applications Manager

26. Auditing  Configurable login and navigation logging  Application usage reports  Configurable audit trail of data changes ImplementImplementManageManage UpgradeUpgrade MaintainMaintain Oracle Applications Manager

27. Incident Prevention and Resolution  Patch recommendations – New code levels – High priority fixes  Diagnostic tests – Bundled with the suite – Support Pack download from OracleMetaLink  Troubleshooting Wizards  Support Cart ImplementImplementManageManage UpgradeUpgrade MaintainMaintain Studies in Oracle Global Support have shown: - Support Pack tests helped to solve more that 70% of the Service Requests in which they are used. - Where tests were helpful, the average reduction in time to resolution was ~30%. Oracle Applications Manager OracleMetaLink

28. Maintenance and Upgrade Challenges  Identifying necessary updates  Identifying the impact of updates  Minimizing downtime  Tracking change ImplementImplementManageManage UpgradeUpgrade MaintainMaintain

29. Managing Updates  Download and merge  Identify impacted applications and menu paths to understand risk, facilitate approvals, or target testing  Identify update prerequisites missing from the target system  Monitor update progress  Comprehensive patch history ImplementImplementManageManage UpgradeUpgrade MaintainMaintain Oracle Applications Manager

30. Minimizing Downtime  Best practices  Maintenance tool improvements  Maintenance process improvements ImplementImplementManageManage UpgradeUpgrade MaintainMaintain Clone CopyProduction Apply patches Copy files Link executables Compile jsps Generate jarfiles Update database* Generate Forms Generate Reports etc. Transfer Patch History Synchronize files Update Database 1 2 3 4 Streamline Maintenance and Reduce Downtime for Oracle E- Business Suite Thursday, 10:30am, 2006-West

31. And Before the Product Ever Ships…  Automated code scans check developer’s work against hundreds of standards  All SQL extracted and tested against volume databases  Automated regression testing  Additional Pre-release testing  Translations (by countries)  OCS/EBSO business flows  Internal production instances  Specific large customers  Large scale performance testing ImplementImplementManageManage UpgradeUpgrade MaintainMaintain More reliable Better performance Reduced risk Lower cost of ownership

32. Total Ownership Experience  Applications and technology built top-to- bottom to streamline lifecycle management  Integrated toolset designed to reduce cost and risk throughout the entire application lifecycle  Reduced complexity of managing the technologies that enable high scalability and fail-over for Oracle Applications By reducing complexity and cost, lifecycle management enables ownership of reliable, scalable applications.

33. “With Oracle, we don´t have to devote a lot of IT time to maintaining the operation.” - Jeff Skochil, Oracle Technical Architecture Mgr, Best Buy “With Oracle, we don´t have to devote a lot of IT time to maintaining the operation.” - Jeff Skochil, Oracle Technical Architecture Mgr, Best Buy Customer Success: Best Buy Over 90,000 employees in the U.S. and Canada 4 TB of Sales and Inventory Data Reduced complexity and administration costs Increased performance and scalability Oracle E-Business Suite  Financials  Human Resources  Self-Service HR  Advanced Benefits  Discoverer

34. Leveraging Your Existing Investment Example LCM FeaturesFirst Included In Page Access Tracking11i.4 Oracle Diagnostics11i.4 Oracle Applications Manager Console11i.7 Patch History11i.8 Patch Impact Analysis11i.9 Example LCM FeaturesFirst Included In Page Access Tracking11i.4 Oracle Diagnostics11i.4 Oracle Applications Manager Console11i.7 Patch History11i.8 Patch Impact Analysis11i.9 You may already have many features that can help you streamline lifecycle management.

35. Extending the Value of Your Investment  Oracle Applications Manager – Can be added to any 11i system by applying the latest ATG Family Pack – See Metalink Note 166762.1 for the latest details  Grid Control Plug-in for Oracle Applications – Works out of the box for 11i.3 and above – Offers extended functionality for more recent Application Technology code levels – Available as patches 4289612 for Linux and 4288879 for Solaris Oracle Applications Manager and Grid Control continue to evolve and offer additional value for existing customers, free of charge.

36. Evolution Grid Control Automated System Discovery Automated System Cloning Patch Tracking Grid Control Automated System Discovery Automated System Cloning Patch Tracking Oracle Applications Manager Web Services Auditing and Testing Enhanced Dashboards Enhanced patch impact analysis Oracle Applications Manager Web Services Auditing and Testing Enhanced Dashboards Enhanced patch impact analysis Incremental improvements are currently under development throughout the LCM solution to further improve on the Total Ownership Experience. iSetup Expanded Reporting Greater Coverage Hierarchical Selection Sets iSetup Expanded Reporting Greater Coverage Hierarchical Selection Sets AD Utilities Translation Synchronization Manual Steps Infrastructure Baselines AD Utilities Translation Synchronization Manual Steps Infrastructure Baselines

37. Direction Fusion into a Single Lifecycle Management Solution ImplementImplementManageManage UpgradeUpgrade MaintainMaintain Open. Extensible. Business-oriented.  Grid Control  Optimized LCM Operations – Provisioning – Implementation – Monitoring – Administration – Change Management – Support – Upgrades – Performance Management

38. The Best of All Worlds Diagnostics OAM Grid Control Integration Visual Compare Rapid Start Version Control CustomerConnection ChangeAssistant PerformanceMonitorPerformanceMonitor Oracle E-Business Suite PeopleSoft Enterprise JD Edwards EnterpriseOne Applications Technology Grid Control Applications Lifecycle Management Oracle is combining the best pieces of the product lines to evolve to next generation applications LCM platform.

39. Superior Ownership Experience  Optimized on Oracle  Reduced Cost  Reduced Risk  Enhanced Experience The greatest advances in ownership experience can be achieved only through a holistic approach to lifecycle management of the applications and their underlying technologies.

40. The Path Forward Grid Control Today Next Fusion Long Term

41. For More Information  Related Demos/Exhibits – Applications Lifecycle Management pod (B1), located in Oracle DEMOgrounds  See Your Business in Our Software – Visit Oracle Direct in the Oracle DEMOgrounds for a personalized proposal  Related Web Sites For More Information – OTN: http://www.oracle.com/appstech

42. A Q & Q U E S T I O N S A N S W E R S