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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org C REATING A S ENSE OF C OMMUNITY Spelman College, Atlanta, Georgia Presenters Shabana Figueroa Senior Instructional Technologist Chandra McCrary Associate Vice President Spelman College Media & Information Technology
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org O UR G OAL Present a framework that could be used as a template for the development and implementation of portal communities
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org H OW D ID W E G ET H ERE ?
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org H ISTORY & B ACKGROUND MIT Initiated Project Situation: Multiple applications, Multiple logins, Two domains Result: Frequent password resets, and negative allocation of our helpdesk resources We needed a system that would allow our users to access all applications on campus with a single sign on.
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org MY S PELMAN P ORTAL
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org C HALLENGES First, limited staff How best could we accomplish administering the portal without a full time Portal Administrator? Solution: Divide the administrator functions among personnel with specific technical specialties Criteria: This team had to be productive and efficient
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org MY S PELMAN P ORTAL T EAM CIO/Vice President Provide the direction Team Leader Responsible for the team’s performance and accomplishing work goals Project Liaison Responsible for all communication between the Spelman portal team members, and between the Spelman portal team and CampusEAI Administrator Responsible for third party integration, testing, upgrades, maintenance, content building, and communities Network Engineer Provide network consultation Team Leader CIO/VP Central Administrator Network Engineer Project Liaison
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org Team Leader CIO/VP Central Administrator Network Engineer Project Liaison F UTURE Administrator role will be spilt Team LeaderProject Liaison Administrator Content Management/Communities/Support/Governance Administrator Technical (upgrades, maintenance) Network Representative
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org C HALLENGES Second, multiple domains Multiple domains would require multiple file look-ups. Multiple domains The initial system was designed to validate a user password by looking in a single file. Situation: The portal would have to be re- designed to handle multiple file look-ups. Campus EAI created a single file that would pull the data from both files.
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org P ICKING U P T HE P IECES Portal Development
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org P ICKING U P T HE PIECES Focus Areas: Vision Design Development Screenshot June 2008
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org P ICKING U P T HE PIECES : T RANSFORMATION
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org P ICKING U P T HE PIECES : V ISION Sense of Community DesignFunctionalityUniquenessUsefulness All Constituents Faculty Staff Alumnae (future) Guest (future) I NSTRUCTIONAL T ECHNOLOGY P ERSPECTIVE
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org P ICKING U P T HE PIECES : V ISION Creating a sense of community Repository for internal information Fostering discussions through forums Examples Lost & Found - searchable repository for lost items SpelList - a designated area for selling and/or donating books and other items. Develop departmental communities Create a borderless community for international students
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org S TANDARD P ROCEDURES Communities
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org S TANDARD P ROCEDURES : C OMMUNITIES Cyclical Process – On-going Cyclical Process Four areas of focus AnalysisDesignDevelopmentFine-Tuning
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org Request meets with the ID A needs analysis is conducted Target audience analysis is completed A project plan is created in the MIT database A time line is setup Other members are assigned tasks as needed Design/Development by ID Content Integration (Provided by the requestor, added by ID, approved by the requestor) Prototype is developed and tested Prototype is fine tuned and implemented *Prototype is complete Click
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org C REATING A S ENSE OF C OMMUNITY – HOW? Cases World Languages Department New Student Orientation Student Travel Seminar (in progress)
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org C ASE 1 D EPARTMENT OF W ORLD L ANGUAGES & L ITERATURE
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org CASE 1 – WORLD LANGUAGES Video goes here – Fredrick Langhorst
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org C ASE 1- D EPARTMENT OF W ORLD L ANGUAGES & L ITERATURE Solutions: Centralized repository for course syllabus Centralized information source for all department news and events
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org D EPARTMENT OF W ORLD L ANGUAGES & L ITERATURE C OMMUNITY Demo
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org C ASE 2 – N EW S TUDENT O RIENTATION NSO community is a journey at Spelman College that begins with enrollment through the students arrival on campus Vision: A website connecting incoming students to the campus community prior to their arrival.
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org C ASE 2 – N EW S TUDENT O RIENTATION The NSO community allow students to: Learn about the academic expectations of being a Spelman student Easily find required documents (e.g. health forms) Easily find campus resources (e.g. campus map) Connect with students, faculty and staff
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org CASE 2 – NEW STUDENT ORIENTATION Video goes here – Arlene W. Cash
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org NEW STUDENT ORIENTATION Demo
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org C ASE 3: S TUDY T RAVEL S EMINAR (STS) Creating a borderless community Align with the Quality Enhancement Plan (key component of the College’s strategic goals) Using the mySpelman Portal as passport, students interested in STS would have access to Travel Documents Useful resources (US Embassy locations, Visa requirements and applications) Connect with other students and faculty
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org CASE 3 – STUDY TRAVEL SEMINAR (STS) Vision/Plan STS Moodle Access (STS Student Only) Access to assignments, Contain all communication with Instructors/Students Portal community for all students interested in the study travel seminar Open Forums, Useful Links, File Manager Establishing Community without Borders How?
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org B EST P RACTICES F OR P ORTAL C OMMUNITIES Develop and Implement policies to govern the portal community Maintain the integrity of the portal Assign competent community administrators Central administrator creates a template for the community Provide training to community administrators
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org B EST P RACTICES F OR P ORTAL C OMMUNITIES Guidelines for Community Administrators: – Community Administrators are not allowed to modify the layout and overall design of the community – Community Administrators are only allowed to add and modify content Community Administrators would adhere to the following guidelines for adding content Headers should be consistent (font type, style, and size) Body font should be consistent (font type, style and size)
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org L OOKING F ORWARD
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org F UTURE : A REAS OF C ONCENTRATION Departmental Communities – Similar to World Languages Student Communities – Student Government Student Communities Public Relations – Alumnae, Local Outreach
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org S TUDENT P ERSPECTIVE Video of Student – Monique Gray, Class President
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org T HANK Y OU ! Questions?
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org
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live. learn. work. play. 1111 Superior Ave E Suite 310 Cleveland Ohio 44114 Tel: 216.589.9626 Fax: 216.589.9639 info@campuseai.org http://www.campuseai.org
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