1. Click to edit Master title style CCC’s ICT Forum Social Media Handbook March 16, 2016

2. Click to edit Master title style Content Introduction to Social Media Handbook Objective of this Handbook Creation of this Handbook Key Features of this Handbook More Important Feature Way Forward Link to Social Media Handbook

3. Click to edit Master title style Introduction to Social Media Handbook  Increase in Demand for Strategic Social Media

4. Click to edit Master title style Introduction to Social Media Handbook  Need Improvement in Communication & Engagement  Need Practical Exercises with User Experience

5. Click to edit Master title style Creation of this Handbook  CCC in Partnership with USAID’s Development Innovations Project  With the Input from: Cambodian Disabled People’s Organization (CDPO) Youth Resource Development Program (YRDP) Life With Dignity (LWD) Building Community Voices (BCV) NGO Education Partnership (NEP)

6. Click to edit Master title style Objective of this Handbook This handbook will help Cambodians: Better Use Social Media Well Plan & Manage Effective Social Media Communication

7. Click to edit Master title style Key Features  Practical Worksheet with Tips & Tools Define Goal, Objective, Target Understanding Your Audience Develop Social Media Guidelines Develop A Content Plan Engage Senior Management to Support Social Media Communication

8. Click to edit Master title style Define Goal, Objective, Target Key Features

9. Click to edit Master title style Key Feature Under Standing Your Audience

10. Click to edit Master title style Key Feature Develop Social Media Guidelines

11. Click to edit Master title style Key Feature Develop A Content Plan

12. Click to edit Master title style Key Feature Engage Senior Management to Support Social Media Communication

13. Click to edit Master title style More Important Features Create Engaging Content Promote Your Facebook Page Best Practices for Posts Manage & Ethical Issue Monitor and Improve Your Social Media Facebook Privacy and Security

14. Click to edit Master title style Way Forward This Handbook Will Be Translated to Khmer Version The Handbook Will Be Updated by CCC to Stay Relevance to New Facebook Update This Handbook Belong to Everyone, So Everyone Helps Contribute to the New Update of the Handbook

15. Click to edit Master title style Link to Social Media Handbook CCC’s Website: http://www.ccc-cambodia.org/ index.php/resource/practical-guidelineshttp://www.ccc-cambodia.org/

16. Click to edit Master title style Q&A

17. Click to edit Master title style As part of its mission to assist CSOs in Cambodia use ICT tools to address development challenges, Development Innovations will work with CCIM through a subcontract to: Objective 1: Raise awareness about the difference between typical social media use and strategic social media use Objective 2: Improve strategic use of social media by CSO communications staff to tell stories, raise issues and engage Cambodians There will be 3 training:.March 29 - 30.April 05 -06.April 19 - 20

18. Click to edit Master title style Criteria for Social Media Strategy Training Your organization's Facebook page must be active Your organization has one dedicate staff who manage the social media channel including Facebook Commit to attend 2 days training, 1 hour coaching session and half day refresher workshop Commitment letter that sign by management

19. Click to edit Master title style Oung Samnang 012 301 661 Samnang_oung@dai.com

20. Click to edit Master title style Thank you!