1. Office of Adult Abuse Prevention & Investigations Overview for: Governor’s Commission on Senior Services June 11, 2015 Marie Cervantes, Director 1

2. Today’s agenda Structure & Design (org charts) Responsibilities, Support & Services Investment in Prevention and Research Accountability, Performance & Metrics Partnerships Q & A 2

3. What OAAPI does OAAPI’s mission: Partnering to achieve service equity by preventing abuse, protecting people in need, engaging our communities, valuing those who do the work and committing to quality in all we do. OAAPI’s primary responsibilities: Responding to health and safety needs Developing and implementing policies, rules legislative concepts and programs Developing and implementing abuse prevention strategies Engaging partners and stakeholders Providing data analysis and research 3

4. Who we support Research & Prevention Policy, Program & Training Operations/ Program Support Investigations 25 county MH investigators 30 county DD investigators 160 APD investigators (State/AAA) OAAPI analysts, trainers and administrative staff support approximately 215 state/county/AAA abuse investigators and 80 managers who receive over 35,000 reports of abuse every year. (2013 data) 4

5. Who we serve 17.9% 1.5% 4.0% Number of allegations* *Numbers are based on 2013 investigations and involve allegations of financial exploitation, physical abuse, sexual abuse, neglect, wrongful restraint, verbal/emotional abuse, involuntary seclusion, abandonment and self-neglect. 5

6. Investment in protective and preventive services Vulnerable populations Response Prevention Education Research Health Safety Independence Savings When people live free from abuse their medical, physical and psychological treatment needs are reduced. They are able to live independent, productive lives in the community. 6

7. How we measure success and ensure accountability Process measures Response times Inconclusive findings Report completion Outcome measures Abuse Re-abuse 7

8. Data, Metrics 8

9. Partnerships 9

10. Q & A

11. OAAPI Resources State of Oregon – Abuse and neglect information oregon.gov/dhs/abuse/Pages/index.aspx OAAPI 2013 Annual Report oregon.gov/dhs/abuse/Documents/OAAPI%20Annual%20Report%2020 13.pdf OAAPI 2013 Financial Exploitation Data Book oregon.gov/dhs/abuse/Documents/2013_OAAPI_Financial_Exploitation_ Data_Book.pdf 11

12. Contact: Office of Adult Abuse Prevention and Investigations Phone: 503-945-9495 Marie Cervantes, OAAPI Director Email: Marie.G.CERVANTES@dhsoha.state.or.usMarie.G.CERVANTES@dhsoha.state.or.us Visit OAAPI’s Web page at: oregon.gov/DHS/abuse/pages/index.aspx Facebook Page: https://www.facebook.com/OregonOAAPI “You cannot live a perfect day without doing something for someone who will never be able to repay you.” ---Coach John Wooden 12