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Your Partner In. CCAPP Strengths Solid Standards Application Process Complaint Response and Training How Can We Help?

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Presentation on theme: "Your Partner In. CCAPP Strengths Solid Standards Application Process Complaint Response and Training How Can We Help?"— Presentation transcript:

1 Your Partner In

2 CCAPP Strengths Solid Standards Application Process Complaint Response and Training How Can We Help?

3 Quality Assurance The center of what we do.

4 CCAPP Fast Facts:  Certifying individuals since 1979  Representing programs since 1981  Registering Sober Living since  Largest certifying organization in California (by 4x)  Over 50 employees  Statewide reach  Experts in quality measurements in the SUD field  Identified by DHCS for registration of SLEs  NARR Affilliate

5 NARR Fast Facts: National Alliance for Recovery Residences Founded in 2011 Sets the national standard for recovery residences Unifying terminology Technical assistance (providers, associations, state governments) Policy advocacy Partners with state-level organizations Unique public/private support model

6 Solid Standards The foundation of registration.

7 CCAPP Adheres to NARR Standards

8 General Principals

9 Requirements for Applicants:  Physical Environment  Management/staffing  Record Keeping  House Rules  Residency Requirements

10 For Instance: √ Entrance and exit must be controlled √ Repair, maintenance, cleanliness, and attractiveness are critical √ Good neighbor policies assure that the home and its residents are accepted as part of the community √ There is a policy for drug testing. √ Sleeping rooms are adequate, private and are not used for any other purposes √ Minimum fire prevention requirements √ Resident records, sign in/out sheets, personal information

11 House Rules: Mandatory attendance at a weekly house meeting No alcohol, items containing alcohol or illegal drugs Completion of a formal alcohol or drug recovery program, or documented stability in a self-help group.

12 ccapp.us/overview/soberliving Where are the details???? https://www.ccapp.us/site_media/media/attachme nts/flatpages_flatpage/130/Standards1.13.2015.pdf

13 The Application Process Simple, Secure, Reliable.

14 Parts of the Application:  Contact information, addresses, billing entities, capacity, etc.  RESPONSIBLE PARTY  Program description  Copy of liability insurance  Applicant agreement to conform to standards  Signature on Code of Ethics

15 Ethics are Core to Our Program: 1. Be dedicated to uphold the dignity and worth of all human beings. 2. Provide an alcohol and illicit drug free facility. 3. Operate the SLE within all city, county, state, and federal laws, rules, and regulations. 4. Allow no physical or threatening violence at the SLE. 5. Maintain the SLE consistent with the quality of the neighborhood.

16 Ethics are Core to Our Program: 6. Assure that no weapons are allowed on the property of the SLE. 7. Assure that neither management nor staff will become personally involved with a client of the SLE. 8. Maintain good relationships with neighbors and community. 9. Respect the privacy and personal rights of all residents. 10. Maintain a clean and safe SLE for persons in recovery.

17 CCAPP Registration, Cost Effectiveness CCAPP Current Fees: $195.00 Annual fee $120.00 Annual fee (CCAPP Program Member) $120.00 Annual fee for each additional site Most economic option available to ensure quality in California.

18 ccapp.us/overview/soberliving Where are the details???? https://www.ccapp.us/site_media/media//attachm ents/flatblocks_flatblock/51/SLE%20Nov2015.pdf

19 Complaint Resolution Responding, Resolving.

20 Complaint Procedure:  Complaints come in from consumers, residents, other owners, regulators, elected officials.  Investigate by phone, in person, or in writing, or all  Counsel owner/manager, follow up to see if solution is reached.  Refer to appropriate health, welfare, or law enforcement agency as warranted.  Revoke if cooperation is not forthcoming.

21 How Can We Help Building a bridge to better quality.

22 Resources:  CCAPP.us website  Craig Koury, Membership Manager  Experienced field staff  Training at conferences  Advance planning and messaging for sun rising county wide registration mandates

23 A New Future The Evolution of Statewide Quality Improvements.

24 Legislative Collaboration: AB 2255: private certification Opportunity to work together for a statewide solution

25 Components of Meaningful Legislation: State recognition, support NARR Standard and affiliation Incentives for residences that earn, maintain certification Legal, strength-based and cost effective means of increasing the quality and availability of recovery residences

26 Why tie to a national standard?  Fragmented field  Isolated providers  Uneven quality, no standards  Some really AWFUL providers  Policy maker indifference, discomfort  Historical roots

27 Be the Change! Working together, we can…


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