1. Part-financed by the European Union WP6: Status of services in the cities/regions and Setting up of BaSIC Market Access Points (MAPs) Summary of the WP6 status and next steps BaSIC meeting Tallinn 5th November 2009 Kimmo Heinonen & Pertti Vuorela Culminatum Innovation www.culminatum.fi Berlin-Copenhagen-Helsinki-Oslo-Riga-Stockholm-Tallinn-Vilnius-Warsaw-St.Petersburg

2. Part-financed by the European Union WP6: Activities and outputs – Milestones 1 & 2 Screening and descriptions of existing services and service providers Summary and findings of the inquiry (excel on File Gallery) Full summaries presented in the BaSIC meetings & delivered to partners Article on Soft Landing from Helsinki meeting proposed for BaSIC e-newsletter under sub-title; ”Good service models for incoming companies around the Baltic Sea” Attracting foreign companies – Organisations and special measures Soft Landing & Regional investment good practice services exist in some cities, new EU-member countries provide services on national level via investment agencies. Customer Services for BaSIC networks – Proposal to select key services Presentation in the Berlin workshop 9.9.2009 – proposed services & next steps Summary and preliminary suggestions for potential MAPs & locations Presented & comments asked from each partner – Updates from Riga & Warsaw Selection and nominations of MAPs & locations Presentations in meetings, workshops & seminars – updated proposal for acceptance per partner presented in next slide

3. Part-financed by the European Union Nomination of Market Access Points per City/region: Suggestions for MAPs: Berlin; Berlin Partner for Berlin region & WISTA for Adlershof SP Copenhagen; Copenhagen Capacity & Scion DTU Helsinki region; Culminatum Innovation, City of Helsinki with Greater Helsinki Promotion & Otaniemi Marketing Oslo; Oslo Teknopol & Agency for Business Development Services Riga; Riga City Council in cooperation with RTU Riga Technical University Stockholm; Stockholm Business Region Development & Kista Science City Tallinn; Tehnopol & Enterprise Estonia / Invest in Estonia Warsaw; City of Warsaw Vilnius; Sunrise Valley & Lithuanian Development Agency St. Petersburg; To Be Discussed

4. Part-financed by the European Union Guidelines for MAPs Guidelines to nominate regional Market Access Point(s): First priority for organisations serving companies & offering Soft Landing services and operating as or with City service points or Regional Development/Marketing/Investment organisation or if not Regional then National FDI organisation Proposal for potential MAPs & locations per City/region were listed at Helsinki meeting and discussed at Riga & Berlin Suggestions for set-up MAPs per region are listed on the previous page

5. Part-financed by the European Union WP6: Achieved milestones & Next Steps Milestone 1 Detailed work plan and schedule (WP3, WP4 and WP5) – continuous update Screening and descriptions of existing services and service providers  Done, analysis is available as a mapped table & presentation slides Summary and conclusions  Done, summary is available on the BaSIC server File Gallery Milestone 2 Preparation of short list of services (best practices) available and identification of development needs  Short list available on server on the basis of the summary by WP leader Selection of first phase tools and set of services to be developed and conceptualised  In Berlin 9.9.09. Presentation available on the BaSIC File Gallery Selection and nomination of MAPs  Updated Nomination in this presentation – also on the BaSIC File Gallery Milestone 3 - 2010 first half  Next steps, MAP & Services Development, synchronisation and descriptions of selected tools and services Nomination of service / expert teams in responsible organisations (MAPs) in metropolises Specification and agreement on the role of cities Berlin-Copenhagen-Helsinki-Oslo-Riga-Stockholm-Tallinn-Vilnius-Warsaw-St.Petersburg

6. Part-financed by the European Union Setting up of Market Access Points (MAP) Exploring the Baltic Sea Region Metropolises Settling in the Baltic Sea Region Metropolises Operating in the Baltic Sea Region Metropolises Synchronised services & tools, e.g. market access Possible synchronised services & tools, if needed & special focus for 2009 Synchronised services & tools, e.g. front office or set- up services Clusters in the Baltic Sea Region Metropolises Management and coordination of Services available in the MAPs MAP – Synchronised services and tools for internationalisation Regional services & tools, e.g. market access; market analysis, entry planning, matchmaking Regional services & tools, e.g. Set-up services for organisations for key persons Regional services & tools, e.g. business development existing services planned services ideas Service providers, office space & international networks in the Baltic Sea Region Metropolises

7. Part-financed by the European Union Customer services selection  From regional practices to good practice Synchronised services Exploring markets phase services – Business Welcome Services  Testing a new business location joint service to be developed under the title “Business Welcome Services” for BaSIC network Settling in markets services – Company Set-up Services  Settling in a new business location joint service to be developed under the title “Company Set-up Services” for BaSIC network Operating in markets services – Regional Business Services  Existing good practice services in the new business locations to be listed as a first step goal to be developed under the title “Regional Business Services” for BaSIC network Berlin-Copenhagen-Helsinki-Oslo-Riga-Stockholm-Tallinn-Vilnius-Warsaw-St.Petersburg

8. Part-financed by the European Union MAP Set-up & Services – Next Steps Set-up the Market Access Points network in operation A task force for development, synchronisation & good practice descriptions of selected tools/services for BaSIC network and to discuss the operation model of MAP –Which operation model, what service content, whom to target, how to market... –WP leader + who?  volunteers Set-up the joint services/tools for internationalisation –same task force and key responsibility per service –interested developers/testers/pilot users  user experiences –Existing service examples used as guidelines  regional & synchronised services Exploring markets; Business Welcome Services Settling in markets; Company Set-up Services Operating in markets; collect Regional Business Services Berlin-Copenhagen-Helsinki-Oslo-Riga-Stockholm-Tallinn-Vilnius-Warsaw-St.Petersburg

9. Part-financed by the European Union Exploring markets – Synchronised service Proposal for joint service - Business Welcome Services Existing service examples used as guidelines for developing synchronised service Berlin; Description of Berlin Business Welcome Package by Berlin Partner www.berlin-partner.dewww.berlin-partner.de Annex: service brochure in pdf format: BP_ServicePackages_Einleger_en.pdf Web: http://www.berlin-partner.de/index.php?id=720&L=1http://www.berlin-partner.de/index.php?id=720&L=1 Berlin; Description of Adlershof services; e.g. Technology Orientation www.adlershof.dewww.adlershof.de Annex: Services offered by WISTA-MANAGEMENT GMBH: Annex_Adlershof Services.pdf Helsinki region; Regional Business & Cluster specific issues by Culminatum Innovation www.culminatum.fiwww.culminatum.fi Description of Exploring Otaniemi services by the Otaniemi Marketing www.otaniemi.fiwww.otaniemi.fi Annex: Otaniemi Soft landing services: Otaniemi_Soft_Landing_Services.pdf Stockholm; Stockholm Business Region Development; www.stockholmbusinessregion.sewww.stockholmbusinessregion.se Riga; Investment and Development Agency of Latvia; www.liaa.gov.lvwww.liaa.gov.lv Tallinn; Soft landing services by Tehnopol www.tehnopol.eewww.tehnopol.ee Vilnius; Business matchmaking events on a national level organised in Vilnius Next steps  A task force to be set-up “Business Welcome Services” good practice description for Basic network

10. Part-financed by the European Union Settling in markets services - Selection Proposal for joint service - Company Set-up Services Existing service examples used as guidelines for developing synchronised service Berlin; Descriptions of Berlin & Adlershof Business Locating Packages by Berlin Partner & Wista Annexes & web pages: www.berlin-partner.de, www.adlershof.dewww.berlin-partner.dewww.adlershof.de Copenhagen; Descriptions of Copenhagen Capacity, Scion DTU & Business Link services Annexes & web pages: www.copcap.com, www.uk.sciondtu.dk, www.startvaekst.dk/vhhr.dkwww.copcap.comwww.uk.sciondtu.dkwww.startvaekst.dk/vhhr.dk Helsinki; Description of Set-up services by Greater Helsinki Promotion & Otaniemi Marketing Annexes & web pages: www.helsinkibusinesshub.fi, www.infopankki.fi, www.otaniemi.fi, www.icfinland.fiwww.helsinkibusinesshub.fiwww.infopankki.fiwww.otaniemi.fiwww.icfinland.fi Oslo; Oslo Teknopol, Agency for Business Development Services; www.oslo.teknopol.no, City of Oslo www.oslo.teknopol.no Riga; RTU Riga Innovation Incubator & Latvian development services; www.rii.lv, www.liaa.gov.lvwww.rii.lvwww.liaa.gov.lv Stockholm; Stockholm Business Region Development & Kista Science City; www.kista.com www.kista.com Tallinn; Soft landing services by Tehnopol & Estonia; www.tehnopol.ee, www.investinestonia.com www.tehnopol.eewww.investinestonia.com Warsaw; Regional Development Agency ARMSA; www.armsa.eu www.armsa.eu Vilnius; Sunrise Valley services & Lithuanian Development Agency; www.sunrisevalley.lt, www.lda.lt www.sunrisevalley.ltwww.lda.lt Next steps  A task force to be set-up “Company Set-up Services” good practice description for Basic network

11. Part-financed by the European Union Operating in markets services – Next steps Proposal “We could do this” – Operating in Markets Services Existing service examples used as guidelines for developing good practice services Berlin; Adlershof Start-Up Package for new Adlershof tenants by Wista; www.adlershof.de www.adlershof.de Copenhagen; Scion DTU & private consultant services; www.uk.sciondtu.dk, www.keystones.eu www.uk.sciondtu.dkwww.keystones.eu Helsinki; Expanding Your Business services & business development services; www.otaniemi.fi & al. www.otaniemi.fi Oslo; Agency for Business Development Services; City of Oslo www.naringsetaten.oslo.kommune.nowww.naringsetaten.oslo.kommune.no Riga; RTU Riga Innovation Incubator & Latvian development services; www.rii.lv, www.liaa.gov.lvwww.rii.lvwww.liaa.gov.lv Stockholm; Stockholm Business Region Development & Kista Science City; www.kista.com www.kista.com Tallinn; Services for growing businesses by Tehnopol & Enterprise Estonia; www.tehnopol.ee www.tehnopol.ee Warsaw; Polish Agency for Enterprise Development PARP; http://en.parp.gov.pl/ http://en.parp.gov.pl/ Vilnius; Sunrise Valley Science and Technology Park services; www.sunrisevalley.lt www.sunrisevalley.lt Next steps  A task force to collect “Regional Business Services” good practice offering for BaSIC network

12. Part-financed by the European Union Thank you! Helsinki Region WP 6 team Laura Teinilä laura.teinila@hel.fi Kauko Huhtinen kauko.huhtinen@culminatum.fi Kimmo Heinonen kimmo.heinonen@culminatum.fi Pertti Vuorela pertti.vuorela@culminatum.fi Berlin-Copenhagen-Helsinki-Oslo-Riga-Stockholm-Tallinn-Vilnius-Warsaw-St.Petersburg Baltic Sea Innovation Network Centers www.basic-net.eu