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EXTRACT The Reach™ 1-2-3 Success! Process
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You Are a Gem EXTRACT
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Extract Phase Elements Peers Target Audience You Your Brand
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Internal Perspective External Perceptions Let’s Start With YOU You
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Internal Perspective Know Yourself You
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Time Line – Events that Moved You Birth Today x
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Turn Your Goals into GOLD
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Goals Give Your Brand Direction
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Specific Measurable Attainable Relevant Time-frame specific Goals Must Be SMART S M A R T
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“As long as you are going to be thinking, you might as well think big. ” Donald Trump
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How Does it Read? x
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Three Techniques to Get You There The Three R’s Kaizen The Buddy System The Three R’s Kaizen The Buddy System
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The Three R’s of Goals Regularly… Read Review Revise Regularly… Read Review Revise
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Kai-zen Continuous improvement
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The Buddy System
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Get to Know Your VPs
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The VPs of Brand YOU Vision Purpose Values Passions Vision Purpose Values Passions
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Vision and Purpose How you see the world could be Your role in making your vision a reality How you see the world could be Your role in making your vision a reality x
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Vision Concept Peace Justice Creativity Excellence Communication Peace Justice Creativity Excellence Communication Equality Love Faith Relationships Community x
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Guided Imagery Rocking Chair Funeral Airport Rocking Chair Funeral Airport x
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Purpose Actions Which action verbs appeal to you? x
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Values – What Angers You? 1. What values or principles impact you in this manner? 2. Do you currently act on these principles? 3. Can you imagine at least 3 times when you felt very proud? Are the principles that you listed above evident in these examples? If not, did this stimulate some additional principles to add to your list? 1. What values or principles impact you in this manner? 2. Do you currently act on these principles? 3. Can you imagine at least 3 times when you felt very proud? Are the principles that you listed above evident in these examples? If not, did this stimulate some additional principles to add to your list? x
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Values Selection Which values speak to you? x
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Passions – Driving Interests 1. What excites you most in the world? 2. What angers you most in the world? 3. If you could teach others about what most excites you, what would you teach? 4. If you could teach others about what most angers you, what would you teach? 5. How can you use what excites you most to change or affect what angers you most? List 3-5 ways. 6. What would make you spring out of bed at 6:00 am on a Saturday morning? 7. What cocktail party conversation do you find the most interesting? 1. What excites you most in the world? 2. What angers you most in the world? 3. If you could teach others about what most excites you, what would you teach? 4. If you could teach others about what most angers you, what would you teach? 5. How can you use what excites you most to change or affect what angers you most? List 3-5 ways. 6. What would make you spring out of bed at 6:00 am on a Saturday morning? 7. What cocktail party conversation do you find the most interesting? x
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BREAK
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Memory Story Vision Foundation Three steps Madonna Three Cs Emotion Vision Foundation Three steps Madonna Three Cs Emotion Map Starbucks Six Pyramid Web address Photograph
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Perception IS Reality
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External Perceptions Know Yourself You
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Supportive Colorful Honest Creative Smart Funky Reliable Adventurous Irreverent Sassy Caring Stubborn Funky Driven Outrageous StressedOut Bold External Perceptions Leader-like
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Generous Humble Courageous Pioneering Sophisticated Successful Composed International Rugged Heroic Hard working Prolific Connoisseur Eccentric Renaissance- man Strong Brands Are Easily Recognizable
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There are no limits to what I can do. Innovative Bold Maverick Risk Taker Successful Competitive Boundless Richard Branson – The Intrepid Brand
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Empathetic International Leader Great Communicator Contemporary Almost Approachable I Want To Do What is Right (Left) for America and for the World. DishonestUntrustworthyPhilandering Bill Clinton – The Charismatic Brand
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www.reachcc.com/360reach
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1 Big Picture Assessment
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Questions Were you happy with the number of responses you received? How did the process make you feel? Why do you think you felt that way? How do you feel about the overall results? Were you happy with the number of responses you received? How did the process make you feel? Why do you think you felt that way? How do you feel about the overall results?
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2 Category of Respondent
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Process Group the results into the different groups by respondent category Is there consistency within each group? Is there consistency among the various groups Where is there congruence and where is there none? Group the results into the different groups by respondent category Is there consistency within each group? Is there consistency among the various groups Where is there congruence and where is there none?
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3 Consolidated Data
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Process Look through the summary for adjectives that are congruent Group under a common heading Change the scoring to reflect the consolidation Identify those with the highest score and those that correlate well with the rest of the data Identify emotional and rational attributes Look through the summary for adjectives that are congruent Group under a common heading Change the scoring to reflect the consolidation Identify those with the highest score and those that correlate well with the rest of the data Identify emotional and rational attributes
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Attribute Consolidation Intelligent (12) Intelligent Bright Cheerful (8) Honest (16) Honest Sincere Confident (8) Honest (16) Honest Sincere Confident (8) Supportive (19) Caring Helpful Supportive Enthusiatic (9) Enthusiastic passionate Supportive (19) Caring Helpful Supportive Enthusiatic (9) Enthusiastic passionate Accessible (8) Leader-like (8) Leader Entrepreneur Enterprising Accessible (8) Leader-like (8) Leader Entrepreneur Enterprising = emotional
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Your Actions Based on your goals: Which attributes are going to be most valuable? Which will get in your way? Which are compelling to your target audience? Which can you more consistently inject into your brand environment? Based on your goals: Which attributes are going to be most valuable? Which will get in your way? Which are compelling to your target audience? Which can you more consistently inject into your brand environment?
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Projective Exercises Explained The two projective exercises (car and breakfast cereal) are included to: Provide richer data (more detail beyond just attributes) Validate input provided in the attributes and strengths and weaknesses section The two projective exercises (car and breakfast cereal) are included to: Provide richer data (more detail beyond just attributes) Validate input provided in the attributes and strengths and weaknesses section
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4 Value Assignment
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Process Look at the positive and negative aspects of each attribute Document the pluses and minuses associated with each Think about which of these are most the target audience and differentiating from the competitors Look at the positive and negative aspects of each attribute Document the pluses and minuses associated with each Think about which of these are most the target audience and differentiating from the competitors + -
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Attribute Consolidation Intelligent (12) Intelligent Bright Authentic (10) Genuine Credible authentic Honest (16) Honest Sincere Confident (8) Honest (16) Honest Sincere Confident (8) Supportive (19) Caring Helpful Supportive Enthusiatic (9) Enthusiastic passionate Supportive (19) Caring Helpful Supportive Enthusiatic (9) Enthusiastic passionate Accessible (8) Leader-like (8) Leader Entrepreneur Enterprising Accessible (8) Leader-like (8) Leader Entrepreneur Enterprising = emotional
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Value from The Target Audience Perspective Who is your target audience? What do they value? Which attributes differentiate you? Who is your target audience? What do they value? Which attributes differentiate you?
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5 Self-assessment Comparison
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Your Self-Identified Attributes Adventurous Ambitious Authentic Creative Enterprising Generous Humorous Intelligent Intuitive Successful Adventurous Ambitious Authentic Creative Enterprising Generous Humorous Intelligent Intuitive Successful Items in red indicate that these are also primary attributes identified by respondents.
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Attributes In your strengths
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Attributes Cont’d In your Self identified strengths
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6 Prioritizing Results
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Team Role Your Input Focus on others
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BREAK
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Understand your target audience and key influencers Your Target Audience
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Define Your Target Segment Just embarking on career Entrepreneur defining niche Just embarking on career Entrepreneur defining niche Target Audience x
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Demographics Age range Gender Career/job position/title Income Location/geography Education Know Your Target Audience Target Audience x
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Psychographics What do they do in their spare time What do they like to read? What movies or TV shows do they watch? What do they do for vacation? What are their professional activities outside of work? What are their key needs in life? What are their key personality similarities? Know Your Target Audience Target Audience x
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Focus.
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Andrew, IT Director Goal: Chief Technology Officer in financial services firm CEOs Financial Services firms CTOs, Technology Executives and Tech Professionals Financial Services Industry Professionals Goal: Chief Technology Officer in financial services firm CEOs Financial Services firms CTOs, Technology Executives and Tech Professionals Financial Services Industry Professionals
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Angelie – Marketing Manager Goal: Head of Philanthropy Current head of philanthropy and those in the org Professionals in corp social responsibility Cause marketing professionals Goal: Head of Philanthropy Current head of philanthropy and those in the org Professionals in corp social responsibility Cause marketing professionals
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Ellen – Life Coach Goal: The leading life coach dealing with women returning to the workforce Leading women executives Woman who have taken time off to have children HR managers involved in diversity Women in professional associations Goal: The leading life coach dealing with women returning to the workforce Leading women executives Woman who have taken time off to have children HR managers involved in diversity Women in professional associations
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Randall, Executive Assistant Goal: senior marketing manager, healthcare All marketing executives Leaders in marketing led companies Senior staff in healthcare companies Goal: senior marketing manager, healthcare All marketing executives Leaders in marketing led companies Senior staff in healthcare companies
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Jean-Pierre, CFO Goal: CFO in large multinational company (with major presence in Europe) CEOs in large, international companies Senior IT leaders Goal: CFO in large multinational company (with major presence in Europe) CEOs in large, international companies Senior IT leaders
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Philip – Communications Consultant Goal: The leading communications consultant focused on international communications PR execs in global companies HR training directors in global companies Business Communicators Consultants who focus on other aspects of communication Goal: The leading communications consultant focused on international communications PR execs in global companies HR training directors in global companies Business Communicators Consultants who focus on other aspects of communication
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What’s the same? What separates you? Know Your Peers/Competitors Peers x
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Understanding Your Peers Current peers Others with similar goals Current peers Others with similar goals x
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To Be Outstanding, Stand Out.
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Understanding Your Differentiation Test with target audience Ensure consistency of message Don’t change your colors Test with target audience Ensure consistency of message Don’t change your colors
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What Do You Offer? Make it proprietary What do you do? How do you do it? You are not your job title Take a stand Describe it in terms of value or solving a challenge Make it proprietary What do you do? How do you do it? You are not your job title Take a stand Describe it in terms of value or solving a challenge x
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Quadruple Venti, half caf, iced, non-fat, carmel Macchiato If it not unique, it’s a commodity
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Administrative Assistant Work for the head of engineering Keep track of and support a team of 12 dynamic engineers so that they can be productive Support engineering leaders to deliver new products by managing their administrative tasks so they can focus on what they do best Work for the head of engineering Keep track of and support a team of 12 dynamic engineers so that they can be productive Support engineering leaders to deliver new products by managing their administrative tasks so they can focus on what they do best
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Marketing Account Executive Project manage marketing programs Build relationships between the design firms and product managers to create powerful marketing materials to drive recognition and revenue Create measurable marketing campaigns that empower sales people to excel Project manage marketing programs Build relationships between the design firms and product managers to create powerful marketing materials to drive recognition and revenue Create measurable marketing campaigns that empower sales people to excel
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Benefits Manager Manage employee benefits Work with external healthcare and financial agencies to deliver the latest, most flexible benefits to everyone in the company Lead a team of benefits professionals to deliver highly competitive offerings that meet the needs of our diverse employees Manage employee benefits Work with external healthcare and financial agencies to deliver the latest, most flexible benefits to everyone in the company Lead a team of benefits professionals to deliver highly competitive offerings that meet the needs of our diverse employees
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Web Developer Build web sites Connect design, copy and technology to WOW customers and prospects Use the latest technology to design and launch cutting edge web sites to keep my company two steps ahead of the competition Build web sites Connect design, copy and technology to WOW customers and prospects Use the latest technology to design and launch cutting edge web sites to keep my company two steps ahead of the competition
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Chief Information Officer Manage the corporate information systems Lead and develop technology executives to drive business value by delivering the right information to the right person at the right time Make sure that everyone in the company has the info they need to be more effective in their jobs Manage the corporate information systems Lead and develop technology executives to drive business value by delivering the right information to the right person at the right time Make sure that everyone in the company has the info they need to be more effective in their jobs
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Training & Development Manager Train the employees Make the company’s human assets more engaged, powerful and fulfilled through comprehensive training programs Increase corporate efficiency by providing employees with the skills they need to be effective Train the employees Make the company’s human assets more engaged, powerful and fulfilled through comprehensive training programs Increase corporate efficiency by providing employees with the skills they need to be effective
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VP Marketing Manage all aspects of marketing Own the customer relationships Deliver cut-through creative marketing programs to support all other corporate functions, making our company visible and respected Manage all aspects of marketing Own the customer relationships Deliver cut-through creative marketing programs to support all other corporate functions, making our company visible and respected
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Finance Executive Manage the corporate finances Find ways to increase the financial efficiency of the company Manage all financial aspects of the business to deliver shareholder value - ensuring transparency, ethics and accountability Manage the corporate finances Find ways to increase the financial efficiency of the company Manage all financial aspects of the business to deliver shareholder value - ensuring transparency, ethics and accountability
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To Stand Out -Take a Stand Don’t be ‘Me too’ Make it proprietary You will offend some people Others will respect you You’ll attract like-minded colleagues Don’t be ‘Me too’ Make it proprietary You will offend some people Others will respect you You’ll attract like-minded colleagues
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Eliminate the ‘F’ Word
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Strong Brands are Not… F_ _ I NE X Outstanding Exceptional Best Extraordinary
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S O T W Call In The SWOT Team x
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Maximize Your Strengths Strengths and weaknesses from 360°Reach Input from others Research Strengths and weaknesses from 360°Reach Input from others Research
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“Unfortunately, most of us have little sense of our talents and strengths. We become experts in our weaknesses and spend our lives trying to repair these flaws while our strengths lie dormant and neglected.” Marcus Buckingham
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S O T W Performing Your SWOT
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S O T W
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S O T W
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S O T W
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Be Positive!
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The Power of Positivity Accentuate strengths Be open to opportunities Stay focused on the positive Don’t let details drag you down Accentuate strengths Be open to opportunities Stay focused on the positive Don’t let details drag you down
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What You Focus On… E-X-P-A-N-D-S
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r Make a Statement
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Review Your goals VPs Your offerings Your target audience Your differentiating attributes Your strengths Your goals VPs Your offerings Your target audience Your differentiating attributes Your strengths
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Your Personal Brand Statement I use my ___________ to ________ for ___________ I support/help/empower/activate_________ _______ by __________ ________ Leveraging my __________ and ____, I deliver ________ to ______ I use my ___________ to ________ for ___________ I support/help/empower/activate_________ _______ by __________ ________ Leveraging my __________ and ____, I deliver ________ to ______. x
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The Three Simple Rules 1. One sentence long 2. Easily understood by a 12-year old 3. Able to be recited by memory 1. One sentence long 2. Easily understood by a 12-year old 3. Able to be recited by memory
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Your PBS – an Example I redefine what it means to be retired and inspire retirees in North America to kick over the rocking chair and lead rich, fulfilling, philanthropic lives. Feisty Practices what she preaches Philanthropic Positive
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Your PBS – an Example I use my quirky nature, confidence and passion for fun to motivate creative teams in ad agencies and marketing departments to work together more effectively to drive greater value for their organizations. Quirky Collaborative Creative Confident
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Your PBS – an Example Through my natural enthusiasm and my empathy for others, I inspire research and development professionals to develop innovative products in biotechnology. Empathy Leader-like Creative High-energy
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Your PBS – an Example I deliver Zen-like tele-seminars and on- line learning programs to stressed out, overworked police officers, firemen and other emergency workers to help them identify, manage and reduce stress. Calming Philanthropic Forward thinking Caring
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Your PBS – an Example In working collaboratively with designers, I write witty, pithy, timely and compelling copy for marketing materials for B to B companies. Funny Team focused Sarcastic Likeable
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Your PBS – an Example Sitting at the intersection of technology and business, I use my passion for communication to help IT professionals in Fortune 100 companies express themselves in ways that are understood by business people. Nerdy Intelligent Makes the complex simple Corporate
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Your PBS – An Example I use my 25 years of experience in - and passion for - marketing to help senior marketing executives in large organizations succeed by making marketing valued inside the organization. Intellectual Passionate People-focused Executive
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Your PBS – An Example Through my intuition and genuine concern for- and interest in - others, I build long-lasting, fruitful relationships with my team, my business partners and clients to drive consistent, recurring revenue for my company. Results focuses Intuitive Compassionate Committed
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How to Use it Try out several iterations Refer to it often Ask yourself if you are being true to your brand Try out several iterations Refer to it often Ask yourself if you are being true to your brand
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Remember: Branding is based in authenticity Your brand is your unique promise of value Know what makes you stand out from your peers Know what is relevant and compelling to your target audience Use your brand to guide your decisions Extract Phase Summary
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BREAK
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