1. InterfaceFLOR Ramon Arratia – European Sustainability Director

2. Mission Zero Ray Anderson – Chairman & Founder

3. Mission Zero THE 7 FRONTS TO SUSTAINABILITY – Eliminate waste – Benign emissions – Renewable electricity – Closing the loop – Resourse efficient transportation – Sensitising Stakeholders – Redesign Commerce

4. Mission Zero People have different motivations –How do you motivate people with different roles / personalities? Engineers / innovators Sales person Factory worker Marketer PushPull Technical challenge Financial reward Free creativity with strong ethical principles Customer interest, ability to win an order Cost savings, price of oil, carbon and recycled materials Tools to perform Budge to play around with new machines and new products Marketing materials, claims, information Knowledge Being heard, make job more interesting Financial reward and recognition Brand and reputationGood raw claims and products

5. Mission Zero Embedding Sustainability - Training Level 3 – Leadership AMBASSADORS and Execs Level 2- Functional LINE MANAGEMENT (and volunteers) Level 1- Basic ALL EMPLOYEES

6. Mission Zero Employees’ bonus depend on sustainability factors

7. Mission Zero Our results so far – 75% Reduction in waste from manufacturing to landfill since 1996 – 82% Net Greenhouse Gas Emissions reduction – 45% Total energy consumption per unit of output down – 100% Renewable electricity used in manufacturing in Europe – 27% Global energy consumption from renewables – 75% Global water reduction reduced by – $372 million Cumulative avoided waste cost data at end of 2007 from 1996 baseline