1. Robert Franco, Ph.D. Director, Office for Institutional Effectiveness Professor of Anthropology bfranco@hawaii.edu

3. Defining SL “completion” finished 20+ service-learning hours (supervised and evaluated course-embedded) wrote required semester capstone essay to be rubric assessed in relation to new College General Education student learning outcomes submitted all signed forms

4. UH as Multi-Campus System Distribution by home institution for fall 2009 and spring 2010 Service Learning completers InstitutionNumber of students Percentage Kapiolani CC50083.47% Honolulu CC366.01% UH Manoa264.34% Leeward CC172.84% UH Maui College71.17% Windward CC71.17% Hawaii CC50.83% Kauai CC10.17%

5. Distribution by Gender Service-Learning students by gender, fall 2009 and spring 2010

6. Distribution by Citizenship

7. Distribution by Ethnicity EthnicityFall 2009Spring 2010 SL N = 345College N = 9102 SL N = 293College N = 8656 Japanese28.1217.0229.0116.25 Chinese19.428.8213.318.86 Mixed14.7818.969.5618.72 Caucasian7.8313.5411.2614.56 Native Hawaiian 8.9913.708.8713.55 Other5.517.769.567.79 Filipino6.9612.607.1712.62 Korean5.514.748.534.57 Pacific Islander 2.902.962.733.08

8. Student Cohort; Course Success CourseFall 2009 Success RateSpring 2010 Success Rate AllSL studentsAllSL students ENG2110857.4%4100%1939.6%1100% ENG2232562.1%555.6%11250.5%571.4% MATH2420642%1083.3%11640.6%333.3% MATH2521643.6%1365%14246.4%1066.7% MATH817160.2%150%2856.0%1100% PCM2312349.2%480%4846.2%1100% College Level 16,16570.7%61788.4%15,68470.8%89387.8%

9. Student Cohort; re-enrollment per semester TermsAll studentsSL students Fall 09 to Spring 2010 593365.2%28782.7% Spring 2010 to Fall 2010 485756.1%21874.2%

10. CCSSE Snapshot Data, 2008 35% of part-time students and 45% of full-time students reported having participated in “a community-based project as part of a regular course” For full report, please visit http://ofie.kcc.hawaii.edu

11. Pre- and Post-test Assessments Indicate statistically significant improvement in Service-Learners’ attitudes about Working as a team Ability to make a difference in the community Instructors as caring individuals Based on a surveys of pre and post-test students in 1996, 1997 and 2006 Will administer again in Spring 2011

12. Supervisor Evaluations Supervisor Evaluations of Students (4 = Excellent, 3 = Good, 2 = Fair, 1 = Needs Improvement) Semester/ Year # of Evals Student Reliability Sensitivity to Clients Willingness to Learn Comm Skills Overall Fall 20093423.693.873.803.673.77 Spring 2010 3113.753.82 3.783.81

13. Next Steps Investigate the following three research questions: 1. What is happening? 2. Is there a systematic effect? 3. Why and how is it happening?

14. SL Student Profile What is happening? Demographic characteristics – gender, ethnicity, age, citizenship COMPASS scores Full-time and part-time status Number of credits take at the time of service-learning

15. Comparison Group Identify a comparison group of equal sample size by stratified random sampling that fits the profile characteristics of the service learning students.

16. Is there a systematic effect? Examine the effect of service learning experience on: expected learning gains course success rates, specifically in developmental courses, gatekeeper courses, and cornerstone courses retention and persistence rate: course withdraw rate, fall-to-spring re-enrollment, and fall-to-fall re- enrollment academic progress: number of credits earned after 1, 2, and 3 years of academic study graduation and transfer rates.

17. Student Engagement Measures active-and-collaborative learning student-faculty interaction student effort academic challenge support services student service CCSSE 2010 being evaluated now, please visit http://ofie.kcc.hawaii.edu in one month. http://ofie.kcc.hawaii.edu

18. Student Learning Outcomes Assessment students’ reflection essays end-of-semester service learning survey pre- and post tests replicated content and theme analysis

19. Questions? Comments? Contact information: Robert Franco, Phd. bfranco@hawaii.edu Website: http://ofie.kcc.hawaii.edu