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Warehouse Logistics Safety Management
Andrew Noble
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Perception ‘v’ reality
Assured Advice needed… John Lewis Partnership
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Risk v Hazard How many hazards will exist in a warehouse or supermarket? But how many of them actually matter? John Lewis Partnership
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A range of photographs of incidents
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Complex recipes Health & Safety Compliance Risk Assessment
Different H&S Topics Monitor, Audit, Inspect Policies Safe Workplace Safe Systems Health & Safety Compliance Competency, Training Safe Equipment Different H&S Regulations HSE & Industry Guidance Incident Investigations Consultation John Lewis Partnership
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Simple home cooking Procedure Policy Risk Assessment
Incident Investigation Monitoring, Inspection, Audit Competence Seek to problem solve and thereby comply John Lewis Partnership
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Safety Values BEHAVIOUR Nothing we do is worth being harmed for
CORE VALUE ATTITUDE Nothing we do is worth being harmed for Unsafe behaviour will be challenged and not rewarded Any one who makes a reasonable challenge is entitled to a fair response John Lewis Partnership
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Risk Assessment What could go wrong? How would you prevent that?
Execution controls What would you do if it did? Recovery and emergency controls Does relying on just hazard spotting work? John Lewis Partnership
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Risk is a task-based concept
People Equipment Process Location John Lewis Partnership
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Start with the end in mind
Significant Task Significant Risk Insignificant Risk Insignificant Task Task identification comes first – it’s a systematic method for identifying what risk assessments are needed You have to be doing something that leads to an adverse interaction with a hazard John Lewis Partnership
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Use reasonable judgement to foresee the accident and subsequent injury
Risk assessment Task Hazard Analysis Hazard Use reasonable judgement to foresee the accident and subsequent injury X Likelihood Analysis Emphasis on appropriate equipment, competence, supervision, procedure for use, inspection, numbers, frequency, duration, pressure, environment = Risk Likelihood focussed: What makes the predicted accident more or less likely to occur? John Lewis Partnership
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Risk assessment 3 6 9 2 4 6 1 2 3 HAZARD LIKELIHOOD
How do you prioritise? 3 6 9 H3 2 4 6 HAZARD M2 1 2 3 L1 L1 M2 H3 LIKELIHOOD John Lewis Partnership
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Manage risk So, what’s the plan?
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IRIS reporting & hazard scale
LOW 1 MED 2 HIGH 3 HAZARD Graded on actual injury but also RFWCI Importance of level RFWCI level 3s – near misses Incident investigation – a risk assessment in reverse? John Lewis Partnership
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Incidents What went wrong? Why weren’t our controls good enough?
What do we need to do better? John Lewis Partnership
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Manager use of RAs We use risk assessments not to comply, but…
To identify issues Compare and prioritise with others Provide information Collect emerging issues Provide evidence Guide for local Managers? John Lewis Partnership
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Risk driven controls
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Risk driven controls
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Bottom up top down Top Middle Bottom Risk Register Divisional Register
Sets Direction Strategy Middle Mostly about compliance and getting it right (Tactics) Bottom Where the effort is actually applied Risk Register Divisional Register Commentary SSOW, Training, Equip't etc Assessments John Lewis Partnership
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Risk centred evidence driven
Proactive Task Lists Risk Assessments Templates Locally specific Local, Department & Divisional Safety Risk Registers Branch Action Plans Reactive Inspections Incidents Accidents
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Our Approach Focus on what we demonstrate to be the most significant risks in the branch Safe enough Do Less, Dot it well, But Do it! John Lewis Partnership
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Assurance Birmingham City Council
Earned recognition for our safety systems and approach Individual Branch Safety Audits John Lewis Partnership
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So what have we done Manual handling Velcro straps MHE
Training houses In house DVDs Locally designed trolley Velcro straps MHE Training Routes Transport procedures
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Transport Technical Assessment - TTA
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...and what impact has this had?
Involved Partners and Managers
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...and what impact has this had?
Involved Partners and Managers Changed priorities
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...and what impact has this had?
Involved Partners and Managers Changed the priorities Improved competency
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...and what impact has this had?
Involved Partners and Managers Changed the priorities Improved competency Reduced total risk scores
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Thanks for listening
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