1. 1 NASTF Update I/M Solutions 2013 Schaumburg, IL May 7, 2012 John Cabaniss

2. NASTF Mission The National Automotive Service Task Force will facilitate the identification and correction of gaps in the availability and accessibility of automotive service information, training, diagnostic tools and equipment to automotive service professionals. 2

3. NASTF Structure Board of Directors Alliance, Global Automakers, ASA, ASE, MEMA, NADA, ETI, Information Providers, Trainers; AAIA just joined Committees Equipment and Tool, Service Information, Vehicle Security, Training, Collision and Communication General Membership Anyone can be a general member – just get on the mailing list. www.nastf.orgwww.nastf.org

4. Service Information Request Automated on-line system Can be used by anyone who feels information is being withheld Request is filtered for validity – sent to the OEM for resolution If not resolved, issue goes to committee Committee is made up 3 aftermarket, 3 OEM and 1 tie-breaker If not resolved, issue can go to binding arbitration

5. Successes? Online manuals and TSB's Very successful virtually complete Equipment and Tool Committee Partial success Training Committee Weak Committee, being reorganized Collision committee ICAR Liaison Vehicle Security See Next Slide

6. Vehicle Security Secure Data Release Model (SDRM) Originally designed to provide electronic key codes for Locksmiths. Vehicle Security Professionals or VSPs. Pay a fee, submit to a background check, become bonded and secure an LSID # Once LSID is secure, they can use the SDRM

7. SDRM

10. Total Active NASTF VSP Registry Primary & Sub-account holders by State As of 12/31/2012 State PrimarySubState PrimarySubState PrimarySubState PrimarySub Alabama90Illinois356Montana50Puerto Rico30 Alaska20Indiana210Nebraska50Rhode Island40 Arizona172Iowa30Nevada134South Carolina194 Arkansas73Kansas60New Hampshire50South Dakota20 California23812Kentucky150New Jersey466Tennessee374 Colorado314Louisiana239New Mexico100Texas10618 Connecticut150Maine60New York612Utah100 Delaware20Marshall Islands00North Carolina430Vermont40 District of Columbia10Maryland231North Dakota00Virginia371 Florida12720Massachusetts182Ohio270Washington201 Georgia388Michigan302Oklahoma160West Virginia30 Guampending0Minnesota110Oregon162Wisconsin160 Hawaii70Mississippi91Palau00Wyoming20 Idaho50Missouri265Pennsylvania385Canada127

11. Other Uses for SDRM Theft Related Parts Currently used with Mercedes Benz only, but could expand Module initialization and immobilizer codes Will cause exponential growth in the size and scope of the SDRM

12. What's next NASTF hired a new full time Executive Director about 10 months ago. SDRM success is creating revenue that will allow NASTF to change its funding model. NASTF was founded to identify information gaps and fill them and this will never change, but now we have discovered that NASTF is a great problem solving organization. Follow our progress and bring us your problems.

13. How You Can Help Join NASTF at www.nastf.orgwww.nastf.org Sign up for Newsletters Forward them to your collegues Include NASTF information in your training sessions Encourage shops and technicians to use NASTF services