1. Welcome to Cal Maritime! Steve Frazier, CIO Greg Crum, Academic Technologist Information Technology Orientation For New Faculty & Staff

2. Information Technology Support Key Contacts Not Shown Steve Frazier, CIO Server Administrator Network Analyst Analyst/Programmers (2) Equipment Systems Specialist All Requests may be sent to HelpDesk@csum.edu HelpDesk@csum.edu Jannette CorpusRaul LuckyGreg Crum

3. Academic Support Phone x1046 Supports Faculty & Student Computing Including Moodle, Instructional Software, Computer Labs, Classrooms, Follow the Voyage Jannette CorpusRaul LuckyGreg Crum

4. Help Desk/Operations Phone x1048 Oversees Help Desk Staff (desktop support, servers, network, quotations) Email sent to helpdesk@csum.edu automatically creates Help Desk ticketshelpdesk@csum.edu Jannette CorpusRaul LuckyGreg Crum

5. PeopleSoft and Information Security Phone x1725 Oversees PeopleSoft support, also serves as Information Security Officer Jannette CorpusRaul LuckyGreg Crum

6. Network Folders (Z: Drive) The Z: Drive is another “Disk Drive” on your computer – –It “follows you” from computer to computer – –No one else can access your drive – –Backed up by Data Center on routine basis Save only work-related files to your Z: Drive

7. From On Campus – –Use the Outlook client on your computer’s desktop From Off-Campus – –Click the “Sign In” link on the top of the home page at www.csum.edu, then click the Email icon in the left panel. www.csum.edu – –Or… click on “Quick Links” on the home page and then Email Accessing Your Email

8. Remote access your desktop or network folder is available through https://cmavpn.csum.edu Remote access your desktop or network folder is available through https://cmavpn.csum.edu https://cmavpn.csum.edu Contact the Help Desk for more information Contact the Help Desk for more information VPN Access to Remote Desktop

9. Portal and New Website New Website/Portal made debut February 2011 New Website/Portal made debut February 2011 –Portal gives single-signon access to most services Greg and the Webmaster support faculty use of the portal and web publishing Greg and the Webmaster support faculty use of the portal and web publishing Greg Crum

10. The accessible Technology Initiative (ATI) reflects the California State University's ongoing commitment to provide access to information resources and technologies to individuals with disabilities. This commitment is articulated in Executive Order 926 (EO 926), the CSU Board of Trustees Policy on Disability Support and Accomodations: The accessible Technology Initiative (ATI) reflects the California State University's ongoing commitment to provide access to information resources and technologies to individuals with disabilities. This commitment is articulated in Executive Order 926 (EO 926), the CSU Board of Trustees Policy on Disability Support and Accomodations: –"It is the policy of the CSU to make information technology resources and services accessible to all CSU students, faculty, staff and the general public regardless of disability." Accessible Technology Initiative

11. There are three priority initiatives There are three priority initiatives –Instructional Materials –Procurement –Web For more information, see For more information, see –http://www.csum.edu/web/faculty-and- staff/it/accessibility http://www.csum.edu/web/faculty-and- staff/it/accessibilityhttp://www.csum.edu/web/faculty-and- staff/it/accessibility Accessible Technology Initiative

12. Software Unlicensed copies of software Unlicensed copies of software –Strictly prohibited –Puts both you and the University at risk Installtion of Software on your computer Installtion of Software on your computer –Help Desk helpdesk@csum.edu, x1048 helpdesk@csum.edu

13. Technology Assistance Classroom Support Classroom Support –Before 8:00 a.m. Monday - Friday Greg Crum, x1046 Greg Crum, x1046 All other requests—Help Desk All other requests—Help Desk PeopleSoft Support Requests PeopleSoft Support Requests –peoplesofttickets@csum.edu Problems related to PeopleSoft access or assistance Problems related to PeopleSoft access or assistance Greg Crum

14. Telephone Support Telephone information is included in orientation packets Telephone information is included in orientation packets Voice Over IP (VoIP) Voice Over IP (VoIP) –Bridge Simulator Center Support Support –Contact Help Desk

15. Wireless Access Campus serviced by about 150 WAPs Campus serviced by about 150 WAPs 802.11n 802.11n Supports a, b, g, and n automatically Supports a, b, g, and n automatically For more information, see For more information, see – http://www.csum.edu/web/faculty-and-staff/wireless http://www.csum.edu/web/faculty-and-staff/wireless

16. Two Access Points Broadcast cma cma –Recommended for general cma-wpa2 cma-wpa2 –More secure –May require Help Desk to configure your laptop

17. Logon to Wireless MARITIME\your-user-name Note that “Maritime” is the faculty/staff domain and it is followed by the backslash

18. Greg Crum Academic Technologist Moodle Administrator and Moodle Course Support Moodle Administrator and Moodle Course Support Lab Software Requests and Academic Software Lab Software Requests and Academic Software Academic Web Development/Faculty Personal Pages Academic Web Development/Faculty Personal Pages Helps Integrate Technology into Courses Helps Integrate Technology into Courses Faculty Building Room 107 (707) 654-1046 gcrum@csum.edu Visit http://www.csum.edu/web/faculty-and-staff/academic-technologygcrum@csum.eduhttp://www.csum.edu/web/faculty-and-staff/academic-technology

19. Site Licenses for Individual Use Microsoft Office 2007 Microsoft Office 2007 Adobe Acrobat Pro Adobe Acrobat Pro Minitab Statistical Program, v.16 Minitab Statistical Program, v.16 PASW Statistics v. 18 PASW Statistics v. 18 Mathematica v. 7 Mathematica v. 7 Respondus Quiz Creation tool for Moodle Respondus Quiz Creation tool for Moodle Software

20. Web-based and Lab Management Software Moodle: our LMS system Moodle: our LMS system Turnitin: Web-based Anti-plagiarism tool Turnitin: Web-based Anti-plagiarism tool SchoolVue: Lab Remote Desktop tool SchoolVue: Lab Remote Desktop tool

21. CSU Web Resources Merlot Merlot Online Peer-Reviewed Curriculum Repository Online Peer-Reviewed Curriculum Repository Pachyderm Pachyderm Multimedia Creation Tool Multimedia Creation Tool Safari Books Online Safari Books Online Vast library of technical books in PDF format. Vast library of technical books in PDF format. Via CMA network only Via CMA network only For more information, visit For more information, visit http://www.csum.edu/web/faculty-and-staff/csu- resources http://www.csum.edu/web/faculty-and-staff/csu- resources http://www.csum.edu/web/faculty-and-staff/csu- resources http://www.csum.edu/web/faculty-and-staff/csu- resources

22. Questions? Greg Crum, Academic Computing Support Greg Crum, Academic Computing Support –gcrum@csum.edugcrum@csum.edu –x1046 Help Desk room is located next to the Data Center Help Desk room is located next to the Data Center –Classroom Building 105 –helpdesk@csum.eduhelpdesk@csum.edu –x1048