1. RMS Issue Request Form October 12, 2005

2. Purpose Provide RMS and its Working groups/Taskforces with clarity and understanding around issues Provide structure to the process of receiving, completing, and documenting issues

3. Process Issue Request Form is submitted to RMS or its Working group/Taskforce Request form is reviewed and priority is mutually agreed upon Prioritization follows same format as the PRS project prioritization process Submitter discusses the issue at the next scheduled WG/TF meeting Resolution is mutually agreed upon by the submitter and the working group/task force Update, including resolution/recommendation, is presented at the next RMS meeting (if necessary) ERCOT logs the issue, including updates and resolution

4. Recommendation Approve the Issue Request Form and Issue Request Process Flow

5. Appendix

6. RMS, Working Group, or Taskforce Issue Request Form

7. RMS Issue Request Flow Where is the Beginning? THE END!