1. Modern “Service businesses” in the Czech Republic

2. A few statistics

3. 56% of all employees are in the service sector 53% of those are women

4. The main service industries Tourism Retail Accommodation Boarding ie: Restaurants and catering Banking & Finance Post and Telecommunications

5. Other service industries Information services, guides, translators Cultural (Concerts; castles; programmes) Health (Private & public; insurance; prescriptions; “alternative” treatments) Transportation (city transport; taxis; car rentals; international logistics) Libraries (including e-government) Cleaning (Public and private; buildings and households) Education (includes specialised education) Consultants (entrepreneurial opportunities – eg: HR) Legal Real estate

6. Some service businesses in Prague Business process outsourcing –Accenture; Ariba; Infosys IT and Logistics –DHL; Fedex; IBM; Tesco Customer support centre –GE Bank; Icon; Lufthansa; Phillips; Team Trackers Shared services centre –Exxon Mobil; Johnson & Johnson; Siemens; Tesco High-tech repair centre –Symbol technologies

7. Links Czech Statistics Office: http://www.czso.cz/eng/redakce.nsf/i/home http://www.czso.cz/eng/redakce.nsf/i/home Czech Republic (Official website): http://www.czech.cz http://www.czech.cz About Czech service industries ( you can open this website with confidence – Richard ): http://tinyurl.com/35wdx5 http://tinyurl.com/35wdx5

8. Thanks! More information at http://www.richardinprague.eu