1. HEARING LOSS TECHNOLOGY Where have we been? Where are we headed? 6/11/2016Arizona AT Services for D/HOH 1 Laura E. Plummer, MA, CRC, ATP Sr. Rehabilitation Technologist / Wistech Director Stout Vocational Rehabilitation Institute – UW Stout

2. BACK IN THE DAY 6/11/2016Arizona AT Services for D/HOH 2

3. HEARING AIDS Styles In-the-Canal In-the-Ear Receiver-in-the-Ear Behind-the-Ear Technology Analog Digital Programs Streamers or Remotes 6/11/2016Arizona AT Services for D/HOH 3

4. HEARING AIDS Features Directional microphones Telephone (telecoil) switch Direct audio input Bluetooth Streamers 6/11/2016Arizona AT Services for D/HOH 4

5. TELECOIL – WHAT IS IT? 6/11/2016Arizona AT Services for D/HOH 5

6. TELECOIL – WHAT IS IT? Telecoil (t-coil) – A telecoil is a small coil of wire inside a hearing aid that is designed to pick up a magnetic signal. When using the telecoil setting on your hearing aid it turns off the microphone so that it will only pick up the electromagnetic signal and converts it to sound. This allows you to hear only the magnetic signal from the sound source which can be from hearing aid compatible phones and a number of ALDs (Assistive Listening Devices). 6/11/2016Arizona AT Services for D/HOH 6

7. TELECOIL – WHAT IS IT? Position Matters (horizontal vs vertical) “Most” hearing aids and cochlear implants Size (of hearing aid) Matters! Activated by switch, button or streamer control “Doubles” what the hearing aid can do Also known a telephone or t- switch 6/11/2016Arizona AT Services for D/HOH 7

8. WHAT DOES IT WORK WITH? Telephones Neckloops FM Systems Looped Facilities M/T = Microphone and Telecoil work together T = Telecoil only (no other sounds) 6/11/2016Arizona AT Services for D/HOH Must be in “manual mode” not automatic 8

9. COMMON MISHAPS TELECOILS AND HEARING AIDS Not installed Not activated Automatic Setting Only activated on the streamer remote (no button) No training on what it can do = Get informed 6/11/2016Arizona AT Services for D/HOH 9

10. BLUETOOTH IS BETTER RIGHT? Bluetooth is an option for some hearing aids Requires a “streamer” (in most cases) Pairs the hearing aid, via streamer, to phones or audio devices DOES NOT REPLACE THE NEED FOR A TELECOIL 6/11/2016Arizona AT Services for D/HOH 10

11. ASSISTIVE LISTENING DEVICES Personal Amplifiers (Pocket Talkers, Bean, etc.) Personal FM Systems Loop Systems Ear buds Headphones Ear pieces Neckloops 6/11/2016Arizona AT Services for D/HOH 11

12. NECKLOOPS Create an electronic field to bring sound signal to the hearing aid Analogy: Neckloops are headphones for hearing aids Plugs or pairs with phones and audio devices 6/11/2016Arizona AT Services for D/HOH 12

13. ASSISTIVE LISTENING DEVICES – HARD WIRED Single Unit listening device Several headset options (headphones, earbuds, neckloop) One to one settings, in the car, television Pocket Talker $15 - $425 6/11/2016Arizona AT Services for D/HOH 13

14. ASSISTIVE LISTENING DEVICES – PERSONAL FM Consists of two parts – transmitter and receiver Can travel from room to room / through walls Wireless listening for churches, schools, theaters, etc. Loop and PA systems Multiple microphone and headphone options for the most flexibility 6/11/2016Arizona AT Services for D/HOH 14

15. Self-contained, fully portable audio frequency induction loop system. The induction telecoil loop is built into a clipboard, so you can take it anywhere for assisted listening. It runs on rechargeable batteries, making it ideal for one-on-one conversations (within five feet), small group meetings, workplaces and more. $275.00 6/11/2016Arizona AT Services for D/HOH 15 The listener must have a telecoil program mode to receive the signal.

16. ASSISTIVE LISTENING DEVICES – INFRARED Consist of two parts – transmitter and receiver Generally used for television or movie theaters Must be in “direct line of sight” 6/11/2016Arizona AT Services for D/HOH 16

17. LOOP SYSTEMS Entire area or room is looped Telecoil mode in the hearing aid will pick up the sound signal Telecoil users – no need for a receiver “box” Non-telecoil users will need a receiver “box” 6/11/2016Arizona AT Services for D/HOH 17

18. COMMUNICATION OPTIONS Handwritten notes Typed notes Text Messages Instant Messaging Email Communication Access Realtime Translation(CART) Sign language / interpreters Electronic Captions Relay Services Video Interpreting Video Relay 6/11/2016Arizona AT Services for D/HOH 18

19. TELECOMMUNICATIONS Phone attachments ▫ Amplified telephones TTY ▫ Fax Electronic / Text 6/11/2016Arizona AT Services for D/HOH 19

20. TELEPHONE ACCESS In-Line Amplification Amplified Telephones Voice Carry Over Phone line extenders Captel Large Print Captel Web / Mobil Captel Telebraille Cellular options 6/11/2016Arizona AT Services for D/HOH 20

21. TELEPHONE ACCESS Landline phones must be hearing aid compatible and they connect to the telecoil when the receiver is placed next to the aid Some need an added magnet to make the signal stronger (rare) Neckloops can be plugged into landlines or cellphones Bluetooth Neckloops can be paired with cell phones 6/11/2016Arizona AT Services for D/HOH 21

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23. SIGNALING Central Alert Silent Call Sonic Alert Alertmaster Telephones, doors, babies, motion, smoke, carbon monoxide, weather alerts, emergency vehicles, room noise 6/11/2016Arizona AT Services for D/HOH 23

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25. Smart Technology 6/11/2016Arizona AT Services for D/HOH 25

26. ELECTRONIC COMMUNICATION Cellular / Text Skype / IM Video Relay Video Interpreting 6/11/2016Arizona AT Services for D/HOH 26

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28. VRS VS VRI Video Relay ServicesVideo Remote Interpreting Telecommunications Based No Cost Videophones, computer based or smartphone/tablet apps Used to make or receive TELECOMMUNICATIONS from one location to another Fee Based Provides INTERPRETING services Brings the interpreter into the room for communication between person who is Deaf and hearing people Videophone, computer based or smartphone/tablet access 6/11/2016 28 Arizona AT Services for D/HOH

29. 6/11/2016Arizona AT Services for D/HOH 29 http://www.wisconsinwistech.com/wp-content/uploads/2016/05/Apps-for- Deaf-and-Hard-of-Hearing.pdf

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31. APPS 6/11/2016Arizona AT Services for D/HOH 31

32. NOT TECHY TECH 6/11/2016Arizona AT Services for D/HOH 32

33. ACCESS OPTIONS Landline / DSL Cellular / Repeater Cable Satellite WISP 6/11/2016Arizona AT Services for D/HOH 33

34. ACCESS Landline / DSLCable Traditional phone service High speed provided via traditional phone lines Speeds 1.5 – 6 mbps No special equip aside from a DSL filter Must be available – physical cable connection Can provide phone, television and high speed internet Speeds begin 3-5mbps and max out approx 60 mbps Requires cable modem 6/11/2016 34 Arizona AT Services for D/HOH

35. ACCESS Cellular Must be available Phone, hot spot options Repeaters and Signal Boosters (terms vary) available SB require coax hi speed access 6/11/2016 35 Arizona AT Services for D/HOH

36. ACCESS WISPSatellite Wireless Internet Service Providers Localized antenna services Speeds, costs and limits vary Can reach rural areas if available Clear view of Southern sky Speed limits Expensive 6/11/2016 36 Arizona AT Services for D/HOH

37. NON-CONNECTED ACCESS Used for face to face or work situations iPod Touch, iPad, tablets Non-Connected apps (notes, images, etc.) Still teaches digital skills 6/11/2016Arizona AT Services for D/HOH 37

38. DECISIONS What will the device be used for? Where will it be used? What is affordable? Connected device or not? What is affordable? (prepaid, package, etc.) Where will the device be used? If “connected”; what providers are available? What is affordable? Setup and Training options? 6/11/2016Arizona AT Services for D/HOH 38

39. AZTEDP Arizona Telecommunications Equipment Distribution Program http://www.acdhh.org/aztedp 6/11/2016Arizona AT Services for D/HOH 39 AZTAP Arizona Technology Access Program http://aztap.org/

40. QUESTIONS???? 6/11/2016Arizona AT Services for D/HOH 40 Laura Plummer, MA, CRC, ATP Sr. Rehabilitation Technologist / Wistech Director Stout Vocational Rehabilitation Institute 715-232-3300 plummerl@uwstout.edu