1. RES Software

2. 2

3. Founded in 1999 Privately owned and profitable 104 employees (per January 1st 2010) Subsidiaries in 8 countries –Europe and NA More than 2,500 Organizations worldwide More than1,000,000 licenses sold Strong Focus on Development & Support 100% Indirect Sales Model –18 distributors worldwide –approx. 120 authorized resellers worldwide 3

4. 4 Strategic Technology Partners CA Technologies –Premier Technology Partner Citrix –Citrix Ready Partner Microsoft –Gold Certified Partner –HiPo ISV –System Center Alliance Partner VMware –Technology Alliance Partner

5. Increasing the velocity of healthcare Delivery Digitizing patient care documentation ‘Follow-me Computing’ for room- to-room rounding More patient ‘face time’ Enable remote access Ubiquitous access Leveraging IT T o Meet the needs of Medical workers Leveraging IT To Meet the Needs of Medical Workers

6. Managing IT –Diverse User Communities –Applications –Data Access –Settings (App & Profile) –Devices –Security –Employees, Partners & Visitors IT support costs –Account for 70% of Budget Enabling IT To Better Support and Deliver

7.  HIPAA Violations (42 USC § 1320d-5)  Min $100 per  Max $1.5M per  Security Breach  Avg. cost $289k  Avg. loss of confidential data associated w/theft $5m (“2009 CSI/FBI Computer Crime And Security Survey”. Robert Richardson, et al. Computer Security Institute, 2007)  JCCHO, NPF99, OSHA, ISO27001 Enabling IT To Ensure Regulatory Compliance

8. Today’s Infrastructure 8 Cloud

9. Transforming Desktops into Workspaces in Healthcare Cloud

10. Zero Profile Technology Workspace Extender Folder Synchronization Desktop Transformation Works Across all Architectures Enabling Technologies for User Workspace Management

11. Zero Profile Technology Persistent user settings without managing profiles Self-learning Real time tracking of changes Windows version independent Just the changes, not the profile Restore User Settings Wizard 11

12. Why Virtual Desktop eXtender? Combines remote and local applications and data in one desktop/workspace Workspace Extender can enhance a remote desktop with applications that run locally Central control of access to local, Terminal Server, and VDI applications with RES PowerFuse. – The patented RES Virtual Desktop eXtender is a critical component to any successful migration to remote desktops

13. Why Folder Synchronization? Problem: –The majority of new Windows computers are laptops –Mobile workforces are growing –Increased necessity to access data offline –Risk of losing data if copying data is not performed automatically

14. Solution: –Folder Synchronization enables IT administrators to set up and execute synchronization of local and network folders, download, and upload local files and folders to the network. Filters can be applied to include or exclude specific files, file types, file attributes. Timing options can be specified for auto- synchronization. Rules can be set up to target people in locations on specific devices. Why Folder Synchronization?

15. Desktop Transformation with RES Software

16. Value/Benefits enabled by Transforming Desktops Reduce IT complexity –Reduced Total Cost of Operation Improve user productivity –User efficiency gains –Potential for top-line contribution Manage use-policy adherence –Reduced maverick software loads/user error Reduce data misuse or theft –Cost avoidance proposition

17. Workspaces as part of a Clinical Virtual Desktop Centralized Management –Reduced number of images –Location awareness enables follow-me printing Broader Adoption –Support for all user types Adaptive desktop –Just-in-time composition of a desktop at log in

18. Benefits of Workspaces Management for IT Professionals Less calls into the helpdesk for support Better control over security and regulatory compliance Eliminates the need for scripts and coding which negatively impact life-cycle management Provides accurate usage reporting Simplifies future migrations Single administrative console for easy updating

19. Benefits of Workspaces Management for Clinical Professionals Result: More time to focus on patient care Faster log-in times Single set of log-in credentials Single interface with both virtualized and local applications Access to the right peripheral devices Convenience of follow-me technology

20. Questions Next Steps

21. Backup Slides 21

22. Microsoft I/O Model

23. System Center Configuration IT System Lifecycles Software Distribution OS Deployment Standardization Asset Management Consolidation, License Compliance Out of Band Management, Remote Control SW and HW Updates Desired Configuration

24. Realizing the Model 24 Cost Center Efficient Cost Center Enabler Strategic Asset Users IT JIT Personalization User Access Security Integration and Administration Task Automation Run Book Resource Provisioning Service Orchestration 80% of the Industry Device User Context Service 17% of the Industry 3% of the Industry

25. Truly Dynamic Workspaces 25 Customer Kitchen End Users IT Organization Service Catalog Service Catalog Run Books User Workspace

26. IT Automation Management Automated Job When WhatWhere 26 On Demand Scheduled Recurring Orchestrated Tasks Parameters Conditions Agents Teams Dispatcher Windows Computer

27. Service Orchestration Personalized Service Catalog ReturnQualificationDelivery 27 Trigger Actions Categories Dependencies Restrictions Trigger Actions Catalog services IT Service

28. Microsoft I/O Model Composition & Personalization Advanced Administration Security & Performance Task Automation Resource Provisioning Service Orchestration Virtual Desktop eXtender