1. 2009 100 Best Companies to Work For - Staying the Course Amy Lyman Great Place to Work ® Institute, Inc.

2. Presentation Outline Responses to economic challenges – what are leaders in great workplaces doing? SRA International and NetApp - #100 and #1 100 Best and the Lower 100 companies – benchmarks and programs Great Place to Work ® Model © – what’s it all about? Become a Best Companies list participant and benefit from the community of great workplaces ©2009 Great Place to Work® Institute, Inc. All Rights Reserved

3. Affected by the Slowdown? Of Course! ©2009 Great Place to Work® Institute, Inc. All Rights Reserved There have been layoffs among the Best, but as a last resort, not a first resort – many Best Companies began to slow their hiring and expansion plans in 2007-2008 – in anticipation of what was coming Leaders in Best Companies always have a long list of strategies they have utilized to reduce the impact on employees before any layoffs occur: Compressed Workweeks Job Sharing Cross Training Infilling open positions Telecommuting Voluntary layoff, retirement or reduction in time

4. Leadership at the Best Focus on communication, increased sharing of information  about the economy in general,  about strategic moves that leaders have taken, and are taking  about the safety of retirement savings, and general fiscal soundness of organization  about continued opportunities at work ©2009 Great Place to Work® Institute, Inc. All Rights Reserved

5. Leadership at the Best ©2009 Great Place to Work® Institute, Inc. All Rights Reserved Offering programs to help employees deal with economy  Car pooling/rideshare to deal with gas prices  4 day work week  Personal financial management seminars  staying healthy, managing stress  Seminars and resources to address housing foreclosure

6. Leadership at the Best ©2009 Great Place to Work® Institute, Inc. All Rights Reserved Helping customers by providing good deals  Selling staples, basic products at good prices  Offering sales info to customers but not aggressively selling  Sharing money saving strategies  Saying thank you, we’re all in this together

7. People Want to Work there… For every job filled at one of the 100 Best there were over 100 people applying For every job filled at one of the Lower 100 companies there were 18 people applying And, at many of the 100 Best that weren’t adding new positions, they were still being flooded with job applicants ©2009 Great Place to Work® Institute, Inc. All Rights Reserved

8. SRA International Web address: www.sra.com Corporate Headquarters Location: Fairfax, VA Year founded: 1978 CEO: Stanton Sloane Industry: Information Technology – IT Consulting Total Worldwide revenues: $1,504,000,000 US Employees: (FT, PT, Temp): 6300 Job Applications past year: more than 115,000 What’s Special: Support for Professional Growth ©2009 Great Place to Work® Institute, Inc. All Rights Reserved

9. SRA Development Programs SRA hires people for a career, not just a job… Talent Solutions Group oversees employee development, movement to new positions/projects Leadership Programs provide training, experiential learning, exposure to new opportunities Process Training covers technical and operational procedures Boot Camp programs offers employees the opportunity to explore new career possibilities within SRA ©2009 Great Place to Work® Institute, Inc. All Rights Reserved

10. NetApp Web address: www.netapp.com Corporate Headquarters Location: Sunnyvale, CA Year founded: 1992 CEO: Dan Warmenhoven Industry: Information Technology -- Storage/Data Management Total Worldwide revenues: $3,303,000,000 US Employees: (FT, PT, Temp) 5360 Job Applications past year: more than 45,000 What’s Special: Collaboration ©2009 Great Place to Work® Institute, Inc. All Rights Reserved

11. NetApp Collaboration Support Manager’s WorkBench - web portal provides answers to common questions and features a restricted-access section, so that confidential, management-only data can be posted securely Ask Jay Kidd – employees ask CMO questions regarding marketing campaigns, product solution, company direction, or anything else they may be interested in knowing Dave’s Blog – covers topics such as product announcements, strategic marketing, the long-term progression of NetApp products and technologies, vision for the future, and responses to questions Engineering “Tech Talks” - weekly meetings feature internal and external speakers, including NetApp executives, discussing topics of particular interest to the Engineering group Spring Training - a dedicated in-depth training event for members of the NetApp Professional Services team around the globe with the goal of improving quality and consistency of NetApp services ©2009 Great Place to Work® Institute, Inc. All Rights Reserved

12. 100 Best and Lower 100 ©2009 Great Place to Work® Institute, Inc. All Rights Reserved The 100 Best are the organizations that have risen to the top of a growing group of companies in which leaders recognize that the most successful way to achieve business goals is through the creation of trusting relationships with people in their organizations. The Lower 100 are a group of companies in which leaders aspire to be one of the Best, show commitment through their participation in the list selection process, seek information and knowledge about the significant role that workplace culture plays in organizational success, and always seek to learn and grow.

13. Flexible Work Arrangements

14. Compensation

15. Opportunities to Learn and Grow Hours of training per year…

16. Financial Performance 2004-2009 The publicly traded 100 Best ‘lost less’ than the Lower 100 during 2008 –  -35% vs – 42.5% Over time, the 100 Best have continued to outperform the Lower 100 with greater returns  56% vs 20% cumulative return  7.2% vs 3.1% annualized return ©2009 Great Place to Work® Institute, Inc. All Rights Reserved

17. Creating a Great Place to Work ®

18. 2004-2009 Trust by Tenure

19. 2004-2009 Trust by Race

20. 2004-2009 Trust by Job Type

21. Trust, Cooperation and Commitment

22. Nominate Your Company for the 100 Best Competition Nominations for the 2010 FORTUNE 100 Best Competition are being accepted now through March 31 st Visit www.greatplacetowork-100best.com to learn more and complete the nomination form. An invaluable learning experience – well worth the time! ©2009 Great Place to Work® Institute, Inc. All Rights Reserved

23. Upcoming Events 2009 Great Place to Work ® Conference -May 6 – 8, 2009 in Miami FL - www.greatplacetowork-conference.com An amazing opportunity to learn from leaders and managers in Best Companies about what makes their organizations so successful. ©2009 Great Place to Work® Institute, Inc. All Rights Reserved

24. QUESTIONS? ©2009 Great Place to Work® Institute, Inc. All Rights Reserved