1. IBM System Storage © 2007 IBM Corporation IBM Tivoli Storage Manager Aug, 29, 2007 J. Calvin Wang /SWG/ IBM calvincj@tw.ibm.com

2. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 2 Answer IBM Tivoli Storage Manager The answer is to use Comprehensive Storage Management. A tool that can do it all TSM provides: Backup / restore Archive / retrieve Disaster recovery Database & application protection TSM provides: Space management (HSM) Bare machine recovery Continuous data protection Content Management

3. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 3 IBM Tivoli Storage Manager Architecture One tool, one interface, Total Control TSM Client WAN TSM Server Storage Hierarchy WAN LAN SAN TSM Database Disk Copy Disk On-site Tape DVD/CD Optical Copied to Offsite Tape Other TSM Client

4. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 4 Tiered Storage Disk Copy Disk On-site Tape DVD/CD Optical Copied to Offsite Tape Other Benefits Matches the value of the data to the value of the storage it is on Requires fewer tape drives Seamlessly integrates new storage technology into the existing system Tiered Storage Various medias are “virtualized” Advanced disk storage pool support Parallel backup of multiple clients Mixed retention in same storage pool Restores optimized for location of data in hierarchy Automatic migration to new tape technology Automatic migration to tape outside of backup window Data is brought into hierarchy via Backup, archive, HSM, SSAM, API, Bare Machine recovery, CDP … Data can be Copied, Migrated, Moved, Audited, Staged, Checked for errors, Encrypted, Expired, Imported/exported

5. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 5 Backup / Restore Benefits Automatically recover files or file systems quickly Automated off-site copy creation Set policies to optimize backup granularity Store backup copies in a hierarchy of lower-cost storage Easily manage backup and recovery from a single point of control Data Protection Progressive incremental Adaptive subfile differencing Volume level Multiple versions kept Policy managed System assisted restore Automated scheduling Disk Copy Disk On-site Tape DVD/CD Optical Copied to Offsite Tape Other TSM Client TSM Server Backup Restore

6. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 6 Progressive Incremental Backup A1 B1 C1 D1 B2 C2 A2 B3 A1 B1 C1 D1 C3 A2 B2 B3 C2 C3 A1 A2 B1 B2 B3 C1 C2 C3 D1 MondayTuesday Wednesday Thursday Friday A B C D A1 B1 C1 D1 B2 C2 A2 C3 B3 Full + Incremental Full + Differential Progressive Backup RESTORE 5 Tapes 9 Files 2 Tapes 9 Files 1 Tapes 4 Files B2 C2 A2 B2 C2 A2 B2 C2 C3 Benefits Requires less storage space, less network bandwidth and less time Shorter backup windows Fast accurate restores Progressive Incremental Backup  Only new or changed files are backed up  No redundant or wasteful full backups  Data tracked at file level  Accurately restores files to a point in time

7. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 7 Progressive Incremental Day 14 Day 13 Day 12 Day 11 Day 10 Day 9 Day 8 Day 7 Day 6 Day 5 Day 4 Day 3 Day 2 Day 1 Assume a 200 GB system with 10% change with a 26% annual growth Full + Incremental versus Progressive Incremental 200 GB 18 GB 22 GB 25 GB 15 GB 20 GB 201 GB 24 GB 681 GB Week one 20 GB 25 GB 20 GB 22 GB 18 GB 202 GB 331 GB Week two 140 GB Week two 2 Week TOTAL 1012 GB 2 week TOTAL 460GB 200 GB 18 GB 22 GB 25 GB 15 GB 20 GB 24 GB 20 GB 25 GB 20 GB 22 GB 18 GB 11 GB 1 Month TOTAL 1659 GB 320 GB Week one 1 Month TOTAL 740 GB

8. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 8 Long-Term Data Archival and Retrieval Long Term Retention Long-term storage Point in time copy Retention period Benefits Speed file-server recovery times by moving file archive copies to a hierarchy of lower- cost storage – recover only active data Reduce backup times and resource usage by focusing on active files only Index archive files with descriptive metadata to aid administrators in locating historical information Disk Copy Disk On-site Tape DVD/CD Optical Copied to Offsite Tape Other TSM Client TSM Server Archive Retrieve

9. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 9 Database and Application Protection Disk Copy Disk On-site Tape DVD/CD Optical Copied to Offsite Tape Other TSM Client TSM Server On-Line Protection TSM for Mail (Lotus Domino, MS Exchange) TSM for Databases (Oracle, MS SQL) TSM for Enterprise Resource Planning (SAP/R3) TSM for Microsoft SharePoint (2Q07) Support for Informix and DB2 built in to TSM Basic Edition Benefits Online (hot) backup 24x7 application availability can be guaranteed No downtime for revenue generating applications Incremental backup Minimize data to store and maintain Faster backups Data integrity Guaranteed by the use of certified application APIs All required files automatically backed up consistently Automation/Scheduling No shutdown required Automated restore of consistently backed up files No customized scripts and manual interaction Backup Restore

10. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 10 Tivoli Storage Manager Bare Machine Recovery Platform Coverage Tivoli Storage Manager for System Backup and Recovery AIX 4.3.X, 5.1, 5.2, 5.3 Tivoli Storage Manager’s V5.3 ASR Windows XP, Windows 2003 Cristie Bare Machine Recovery V5 Windows NT, Windows 2000, Windows XP, Windows 2003, Linux, HP http://www.ibm.com/software/tivoli/products/storage-mgr-sysback/ Bare Machine Recovery Brings back system to state of last backup Recovers all the OS changes and customizations Streamlines and automates the OS recovery process Eliminates the need for highly skilled professionals to manually reinstall hardware, network, patches… Speeds up the recovery time Integrates bare machine backups directly to Tivoli Storage Manager server Benefits Ensure business continuity Restore systems back to original state rapidly, therefore, getting business back up and running faster Reduce administrative costs Enable less technical people to run the recovery, because all the critical networking, patches, device driver information will automatically be brought back Maximize current hardware investment By integrating with TSM, there is no additional hardware needed to support the bare machine recovery

11. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 11 Policy Management Domain 2 TSM Server Domain 1 Disk Copy Disk On-site Tape DVD/CD Optical Copied to Offsite Tape Other DB Policies A set of rules that defines  What data to protect  Where to store the data  How long to keep it Benefits Flexible policies meet business needs and can change with those needs Retroactive application of polices update the data already managed as business needs change

12. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 12 Tape Reclamation TSM moves data on off site tapes to save restore time, shelf space and money Reclamation When a tapes dead space reaches policy’s threshold Tape is mounted Valid data moved to another tape Original tape returned to the scratch pool Can be scheduled to occur at specified times User-defined reclamation threshold Benefits Better utilizes tapes Reduces the number of tapes required Reduces the size of tape libraries Speeds up restores Valid Data 25% Dead Space 75% Free Space 0% Valid Data 50% Free Space 50% Valid Data 75% Free Space 25% Free Space 100%

13. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 13 C Hi Threshold Lo Threshold Disk Pool Tape Pool Client A Migration Client A Client B Client C A B C B A BB C B A A Client BClient C A AA C CC B BB B Collocation Benefits Reduces tape mounts, Expedites restores Collocation  Automatically, stacks all data for a client, filesystem or group of clients onto the same tape or group of tapes

14. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 14 DB LOG Restart Recovery Benefits Ensures database is consistent after a shutdown or system outage Restart Recovery The recovery log protects the integrity of the TSM db, and allows for the restart of interrupted backup or restore processes  Analysis Pass  Find in-flight (incomplete) transactions  Redo Pass  Apply all database updates missing from disk  Undo Pass  Roll back database updates for in-flight transactions

15. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 15 Open File Backup Benefits Backs up consistently Window’s files that are open Open File Backup Back up consistently files that are locked by applications  Supported on local fixed volumes, including volume mount points  Supports all the variations of backups including sub-file & journal-based backup  TSM also allows the following on open files  Skip backing them up  Retry a certain number of times before backing up  Retry a certain number of times before skipping  Backup a fuzzy copy of the files

16. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 16 Simultaneous Write to Multiple Copy Storage Pools TSM Client TSM Server Copy Pool 2 Primary Pool Copy Pool 1 BCA CBA CBA CBA Simultaneous write  Create primary and off-site copy simultaneously  Simultaneous writes to primary pool and copy pools(s) during  Client backup, archive and space management operations  Server import operations Benefits Meet regulatory requirements that primary and off-site backups be created simultaneously Can speed up the off-site copy process

17. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 17 Encryption Disk Copy Disk On-site Tape DVD/CD Optical Copied to Offsite Tape Other TSM Client TSM Server Encryption of data  Encryption is last step before data sent to server for backup/archive and API encryption  AES 128-bit & Des 56-bit encryption  Simple key management with API and Hardware backup encryption  Registry key management with backup/archive client encryption Benefits Provides for secure data transfer May be required for Sarbains Oxley No extra charge

18. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 18 Fire Wall firewall TSM Client TSM Server Firewall  Backup, recovery & web client support through firewalls  Requires the assignment of only two firewall ports  Irrespective of the # of target servers and clients that are to be protected  First port allows TSM server & clients TCP/IP communication  Second port enables scheduling between TSM server & clients  Optional third port enable the administrative Web interface Benefits Enables backups and restores to be performed where firewalls are present

19. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 19 IBM Tivoli Storage Manager Interface WAN TSM Server Storage Hierarchy WAN LAN SAN TSM Client One tool, One interface, Total Control Disk Copy Disk On-site Tape DVD/CD Optical Copied to Offsite Tape Other TSM Interfaces ISC Enterprise UI WEB based HTML UI Command line API SQL Benefits One tool., One interface TSM reachable from most anywhere No additional charge

20. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 20 Features  Storage Manager Central Console  Single task orientated interface for administration  Administer multiple servers & clients  Administrative functions  All administrative functions  Wizards simplify tasks  Server maintenance script with custom daily plan  Health monitor  Status of the server selected  Status of storage devices  Successful & unsuccessful schedules  Activity log using searchs  Calendar base scheduling for client and admin schedules Administrative User Interface Benefits Simplify and expedite administrators’ job No additional charge

21. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 21 Web Client Interface Benefits Simplify and expedite user’s and administrators’ job No additional charge Features Remote access into the TSM client Support desk help for TSM customers All client functions supported Access via http://your_machine_name:1581

22. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 22 Operational Reporting Benefits Simplify and expedite administrators’ job Receive timely alerts before problems occur No additional charge Operational Reporting Customizable reports sent directly to administrators and users  Daily report  Scheduled monitoring report  Status of backup report to end user  Reports available via  Email  Desk top alerts  Pages  TSM Microsoft Management Console  Export to a website  Preconfigured reports based on “best practices”  Utilizes information already in the Tivoli Storage Manager db Saves

23. IBM System Storage © 2007 IBM Corporation IBM Software Group | Tivoli software 23