1. Product and Services Update Update on our products and services February 2012 Copyright © 2012 ITpreneurs

2. Services Copyright © 2012 ITpreneurs Services Instructor services Exam services Service Operations

3. Cloud Portfolio Copyright © 2012 ITpreneurs Program Management Cloud Cloud Computing

4. Service Management Portfolio Copyright © 2012 ITpreneurs Program Management Project Management Service Management Service Governance Service Management

5. ITIL update – exam statistics up to Nov’ 11 Copyright © 2012 ITpreneurs Foundation has grown with 10% in 2011 compared to 2010 Intermediate has grown with 39% in 2011 compared to 2010 Growth of ITIL Advanced certifications can mainly be contributed to the first half of the year – intermediate average growth over the first 6 months was 82%, compared to an average growth of 5% in the second half of the year. ITIL Foundation growth was stable throughout the year. Analysis- we expect that Foundation will continue to grow with 10% on average in 2012. Intermediate has reached a stable platform now, and is also expected to grow with 10% on average in 2012 Service Management Source: Peoplecert Comparison is up to November 2011

6. Kepner-Tregoe Service Management Kepner-Tregoe and ITpreneurs are jointly developing a unique offering for the service management market. The KT Foundation Course allows IT professionals to utilize Kepner- Tregoe’s unique methodology for Situation Appraisal, Problem Analysis, Decision Analysis and Potential Problem Analysis. Situation Appraisal Problem Analysis Decision Analysis Day 1 Day 2 Kepner-Tregoe Foundation Course Potential Problem Analysis Exam A unique proposition like the Kepner-Tregoe Foundation Course introduces special requirements for trainers interested in delivering Kepner-Tregoe courses. Kepner- Tregoe and ITpreneurs are delivering 7-day Train-the- Trainer sessions in various parts of the world in the April- June timeframe. Contact your local account manager to learn more about this proposition or how to register for these events

7. Kepner-Tregoe Foundation Trainer Certification Program The Kepner-Tregoe Foundation course will be offered through ITpreneurs Partners. The intensive program helps the candidate trainers to master the KT concepts, but also develop structured critical thinking and troubleshooting skills The intensive TCP will require the candidate trainers to Kepner-Tregoe Foundation certified and attend a program that has the following structure Upon successful completion of this intensive TTT program, candidate trainers will be certified by Kepner-Tregoe and ITpreneurs to become part of a select group of Kepner- Tregoe Foundation Trainers, and partners will be listed as Certified Courseware providers on both the Kepner-Tregoe and ITP websites. 5 day classroom TTT3 hour virtual learning 2 day Checkout (First classroom teach with the support of KT Master Trainer) Service Management

8. Project and Program Management Portfolio Copyright © 2012 ITpreneurs Program Management Project Management Project and Program Management Program Management Project Management Portfolio Management

9. PRINCE2 – how partners can offer e- learning to their customers Copyright © 2012 ITpreneurs Project and Program Management Option 1 – sell vouchers – fast start Pre-purchase vouchers from ITpreneurs for the PRINCE2 e- learning offering. ITpreneurs delivers vouchers to partner Offer PRINCE2 foundation e- learning to customers Sell vouchers to customers and invoice them Customer logs into the ITpreneurs online store to take the course Cost – only licenses Option 2 – vouchers + your own branding Same as option 2, PLUS ITpreneurs creates a mini-portal for you with your own front page (yourcoolname.bestpracticelearnin g.com). You can also include a login box on your own website This allows you to provide a more personalized approach to offer PRINCE2 You can do basic administration and progress tracking Cost – licenses + miniportal fee Instead of your own mini-portal, we offer a complete learning infrastructure package including a payment gateway, advanced management, etc. Plus, the out of the box ability to create mini-portals for your customers (yourcoolcustomer.yoururl.com) Cost – licenses + portal fee Option 3 – robust learning infrastructure Interested, ask about the special getting started incentive coming in FEB – ask the product manager: productteam@itpreneurs.com productteam@itpreneurs.com

10. Introducing learning tracks for PRINCE2 – the blender Learners join the program when they are ready, and start with their e- learning program At specific time intervals, a classroom session is organized, where an instructor answers questions and summarizes the main topics After lunch, learners take their exam Learning type: E-learning and classroom Program duration: 18 hours e-learning, 1 day classroom Best suited for: Self motivated people who benefit from e-learning but need some support to meet the finish line The Blender - Self Study + 1 day classroom Day 0 Day 1 End Module 1 Course Introduction Module 2 Organization Module 3 Business Case Module 4 Risks Module 5 Plans Module 6 Quality Module 7 Change Module 8 Progress Module 9 Starting Up Module 10 Initiating a Project Module 11 Directing a Project Module 12 Managing a Stage Boundary Module 13 Controlling a Stage Module 14 Managing Product Delivery Module 15 Closing a Project Module 16 Exam Preparation Module Welcome Call Email instructor Half a day of Questions and Answer sessions Exam >>>> Sharkworld Day X Project and Program Management

11. Why PRINCE2 from ITpreneurs Copyright © 2012 ITpreneurs ITpreneurs Partners benefit from the rapid growth of PRINCE2 - PRINCE2 is growing rapidly in markets outside its’ traditional focus markets (NL, AUS, UK). ITpreneurs has a global footprint, and has the right competences and capabilities to support our partners in these new markets to benefit from this growth. Complete portfolio - ITpreneurs provides the most comprehensive portfolio for PRINCE2, including e-learning, classroom, and game based learning. This is a unique differentiator in the market, allowing our partners to compete effectively in their chosen markets Corporate Programs – PRINCE2 is adopted primarily by large corporate or government organizations. These large corporations have complex and varying training needs. ITpreneurs has designed various learning tracks to address these needs while keeping the effectives of learning into account. Project and Program Management

12. IT Governance & Strategy Copyright © 2012 ITpreneurs Program Management Portfolio Management COBIT TOGAF XBRL ISO27001 IT Governance & Strategy