1. Decision-Making, Motivation, And Intra-Organizational Coordination SOWO 804 Lecture X Tamara H. Norris, Instructor Management and Community Practice School of Social Work University of North Carolina at Chapel Hill Chapel Hill, North Carolina 27599-3550

2. Effective Decision-Making Keys to effective decision-making in shaping organizational and community behavior Keys to effective decision-making in shaping organizational and community behavior -Determine short- and long-term objectives -Realities as perceived and natural -“Key informants” in different sectors of the organization and community -Monitoring and re-evaluation of data collected -Organizational and community profiling -Ethical considerations

3. Theories of Decision- Making Rational Comprehensive Model—assumes that the problem can be identified in its context Rational Comprehensive Model—assumes that the problem can be identified in its context - Examples - Incremental Theory ---presumes that the selection of goals and objectives is interdependent with the analysis of the problem -Examples

4. Theories of Decision- Making (cont’d) Decision Criteria Decision Criteria -Values - Organizational - Community - Professional - Personal - Policy - Ideological

5. Theories of Decision- Making (cont’d) Political Party Perspective Political Party Perspective -Constituency -Public Opinion -Deference to Higher Power

6. Theories of Decision- Making (cont’d) Community Perspective Community Perspective -How does the organization determine it? -How is equity assessed? -What is the media’s role in shaping a community’s views?