1. 华东师范大学出版社中等职业教育分社 Lesson 6 Shopping

2. 华东师范大学出版社中等职业教育分社 Look at these pictures. Guess what happens? Fill in the blanks with the words or phrases from the word box. shirt shoes bike drink TV cell phone eggs battery The Problems a.Look at this new _______________. It can't recieve calls. b.You see, the ________ won't recharge. c.My new ________ has a dirty spot here. It won't wash off. d.My ________ are too large. cell phone battery shirt shoes shirt shoes bike drink TV cell phone eggs battery

3. 华东师范大学出版社中等职业教育分社 shirt shoes bike drink TV cell phone eggs battery The Problems e.The ________ shows strange colors. f.The ________ tastes awful! g.The ________ are bad. h. The new ________ has flat tires every day. TV drink eggs bike

4. 华东师范大学出版社中等职业教育分社 Readhave a problem with The new cell phone doesn’t work. The new shirt has a dirty spot in the front. The new bike often has flat tires. The alarm clock doesn’t work. I have a problem with my new cell phone. my new shirt. my new bike. My new alarm clock.

5. 华东师范大学出版社中等职业教育分社 Dialogue Look, my MP3 player has a problem. That's a good idea! Why don't you go back to the shop and talk to the manager?

6. 华东师范大学出版社中等职业教育分社 Dialogue I'm not happy with this pen. The ink doesn't come out! Thank you for your advice. Don't buy pens from that shop on the corner. They sell lousy stuff!

7. 华东师范大学出版社中等职业教育分社 Dialogue This new camera gives me a lot of trouble.It never works properly. No,I didn’t. Did you read the instruction book?

8. 华东师范大学出版社中等职业教育分社 Dialogue I need your advice. What do you do if your new shoes are not comfortable to wear? What's up? If the shoes are new, bring them to the shop for a replacement.

9. 华东师范大学出版社中等职业教育分社 Dialogue My bike has got flat tires twice this week. That's too much! I must go back to the shop to complain. Yes, you're right. Let me have a good look now. Calm down, young man. Take a good look at your bike first.

10. 华东师范大学出版社中等职业教育分社 Dialogue I sent an email to the company. I made a complaint about my cell phone. No, I didn't. No kidding! Did you get a reply? I can't believe it.

11. 华东师范大学出版社中等职业教育分社 Listening & Reading (On the phone) A :World Bookstore. How can I help you? B :Hi, I'm a customer. A :How can I help you? B :I've got a problem with my books. Yesterday I bought four story books. I found out twelve pages missing in one of them. A :OK. We can either replace the book or refund you. B :I'd like to have a replacement. A :Sure. Your name and address, please? B :My name is Lisa. Please send me an email to confirm. My email address is lisa@hotmail.com A :Your phone number, please? B :It's 340-9889. A :OK, 3-4-0-9-8-8-9, and l-i-s-a at hotmail dot com. Thank you for letting us know the problem. Barbara, a clerk in a bookstore Lisa, a customer

12. 华东师范大学出版社中等职业教育分社 1)greeting the customer on the phone 2)offering help to the customer 3)saying you have a problem with shopping 4)offering to solve the problem 5)saying what you like 6)asking for name and address 7)asking for someone's phone number 8)thanking the customer for bringing a problem to the shop Study the conversation and find the sentences for: Ways to solve the shopping problems: 1.r________________ 2.r ________________ 3.repair efund eplacement

13. 华东师范大学出版社中等职业教育分社 Hi, Lisa, It was nice of you to call back about the missing pages in your book. I have just had the new replacement delivered to you through UPS. Please note down its tracking number: 3209-4546-0943. They promised it would arrive at your office at about 3 o'clock this afternoon. Please let me know if you have further questions. Regards, Barbara Manager of World Bookstore 391 Lincoln Street Los Angeles Phone: 43-354 Fax: 43-345 0564 lisa@hotmail.com Delivery of the Replacement Book Questions 1.Who writes this email? 2. Who recieves this email? 3.What is the email about? 4.How do you start and end a friendly E-mail ?

14. 华东师范大学出版社中等职业教育分社 1.It was nice of you to do … 2.Please let me know if you? … Sentence Patterns

15. 华东师范大学出版社中等职业教育分社 Language Work be+adj. (REVISION)(unit 1) e.g.Mary was very polite to the teacher in the school. You are clever. The sky is blue. adv. prep. phrases n. Besides adjectives, some other words can also be placed after the verb be. Here are some examples:. e.g.Barbara is not in. Is Tom there? No. He's away from the office right now. He is on the top floor. Are you the manager? So what can be used after the verb be? be+

16. 华东师范大学出版社中等职业教育分社 Task A: Fill in the blanks with the words or phrases from the word box according to the pictures. on the right at the foot of the stairs on the bottom of the shelf on the top on the street corner in the car there on the top floor in the mirror 1.The dictionaries are __________. 2.The bank is __________. 3. The lady is right _____________. 4.The little dog is ___________. His owner is not ___________. 5.The cat is _______________. Her owner is _____________. 6.Mary's house is _____________. 7. His face is so funny when he appears ______________. on the bottom of the shelf on the right in the car there on the street corner at the foot of the stairs on the top on the top floor in the mirror

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