1. Looking Out/Looking In Fourteenth Edition 4 Emotions CHAPTER TOPICS What Are Emotions? Influences on Emotional Expression Guidelines for Expressing Emotions Managing Difficult Emotions

2. Looking Out/Looking In Fourteenth Edition 4 WHIP AROUND Two Truths and a Lie Think about two true statements about yourself and one statement that is NOT true. Be prepared to share aloud and we will try to guess which statement is NOT true. For example: 1.I love pasta. 2.I love snakes. 3.I love JJ Watt.

3. 3 EMOTIONS: FEELING, THINKING, AND COMMUNICATING WHAT ARE EMOTIONS? Physiological Factors  When person has strong emotions, bodily changes occur  Increased heart rate  Rise in blood pressure  Increase in adrenalin  Elevated blood sugar  Slowing of digestion  Dilation of pupils  Flooding impedes problem solving

4. 4 EMOTIONS: FEELING, THINKING, AND COMMUNICATING WHAT ARE EMOTIONS? Nonverbal Reactions  Feelings often apparent by observable changes  Appearance changes  Behavioral changes

5. 5 EMOTIONS: FEELING, THINKING, AND COMMUNICATING WHAT ARE EMOTIONS? Nonverbal Reactions  Easy to tell when someone is feeling strong emotion, more difficult to be certain what emotion might be  Sometimes nonverbal behavior may cause emotional state  Verbal and nonverbal expressions often interconnected

6. 6 EMOTIONS: FEELING, THINKING, AND COMMUNICATING WHAT ARE EMOTIONS? Cognitive Interpretations  The mind plays an important role in determining emotional states  Experience comes primarily from label we give to physical symptoms  Reappraisal  Rethinking meaning of emotional charged events that alter emotional impact

7. 7 EMOTIONS: FEELING, THINKING, AND COMMUNICATING WHAT ARE EMOTIONS? Verbal Expression  Sometimes words are necessary to express feelings  There isn’t much agreement about what emotions are, or about what makes them basic  It is important to use language that represents degree of intensity  Problems arise for people who aren’t able to talk about emotions constructively

8. 8 EMOTIONS: FEELING, THINKING, AND COMMUNICATING INFLUENCES ON EMOTIONAL EXPRESSION Personality  There is a clear relationship between personality and the way we experience and express emotions  Extroverts tend to report more positive emotions  Neurotic individuals tend to report more negative emotions  Personality doesn’t have to govern your communication satisfaction

9. 9 EMOTIONS: FEELING, THINKING, AND COMMUNICATING INFLUENCES ON EMOTIONAL EXPRESSION Culture  A significant factor that influences emotional expression in different cultures is whether that culture is:  Individualistic (United States and Canada)  These cultures feel comfortable revealing their emotions to people with whom they are close  Collectivistic (Japan and India)  These cultures prize harmony and discourage expressions of negative emotions which may upset relationships

10. 10 EMOTIONS: FEELING, THINKING, AND COMMUNICATING INFLUENCES ON EMOTIONAL EXPRESSION Gender  Biological sex is the best predictor of the ability to detect/interpret emotional expression  Research suggests that there is some truth to the unexpressive male  While men and women experience the same emotions, there are differences in the ways they express them

11. 11 EMOTIONS: FEELING, THINKING, AND COMMUNICATING INFLUENCES ON EMOTIONAL EXPRESSION Social Conventions  The unwritten rules of communication discourage the direct expression of emotion  Emotion labor  Managing or even suppressing emotions is both appropriate and necessary

12. 12 EMOTIONS: FEELING, THINKING, AND COMMUNICATING INFLUENCES ON EMOTIONAL EXPRESSION Fear of Self-Disclosure  In a society that discourages the expression of emotions, revealing them can seem risky  Someone who shares feelings risks unpleasant consequences

13. 13 EMOTIONS: FEELING, THINKING, AND COMMUNICATING INFLUENCES ON EMOTIONAL EXPRESSION Emotional Contagion  The process by which emotions are transferred from one person to another  Is it possible to catch someone’s mood?  Emotions become more infectious with prolonged contact

14. 14 EMOTIONS: FEELING, THINKING, AND COMMUNICATING SHELDON FROM THE BIG BANG THEORY https://www.youtube.com/watch?v=wbd9PHdhKZEhttps://www.youtube.com/watch?v=wbd9PHdhKZE (Sheldon and Penny) https://www.youtube.com/watch?v=vubBhHJwf6Ihttps://www.youtube.com/watch?v=vubBhHJwf6I (Sheldon and Amy) What emotions can Sheldon detect? What emotions can Sheldon not detect? How can Sheldon improve his emotional intelligence?

15. 15 EMOTIONS: FEELING, THINKING, AND COMMUNICATING PAGE 132 ACTIVITY Read the article titled, “Aristotle’s Golden Mean” on page 132 of your textbook. Answer the two questions at the end of the article. You may work with a partner or by yourself. Be prepared to share aloud.

16. 16 EMOTIONS: FEELING, THINKING, AND COMMUNICATING NEXT TIME Chapter 4 Continued 16

17. 17 EMOTIONS: FEELING, THINKING, AND COMMUNICATING GUIDELINES FOR EXPRESSING EMOTION AND MANAGING DIFFICULT EMOTIONS

18. 18 EMOTIONS: FEELING, THINKING, AND COMMUNICATING WHIP AROUND If you could visit any place around the world where would it be and why? Think about this question and be prepared to share aloud with the class.

19. 19 EMOTIONS: FEELING, THINKING, AND COMMUNICATING GUIDELINES FOR EXPRESSING EMOTION There is not a universal rule for expression of emotion  There will be times when you can benefit from communicating your feelings clearly and directly  Research supports value of expressing emotions appropriately  Chance to improve relationships  Isn’t a simple matter

20. 20 EMOTIONS: FEELING, THINKING, AND COMMUNICATING GUIDELINES FOR EXPRESSING EMOTION Recognize your feelings Recognize the difference between feeling, talking, and acting Expand your emotional vocabulary Share multiple feelings

21. 21 EMOTIONS: FEELING, THINKING, AND COMMUNICATING GUIDELINES FOR EXPRESSING EMOTION Consider when and where to express your feelings Accept responsibility for your feelings Be mindful of the communication channel http://www.hulu.com/watch/53632#i0,p0,d1http://www.hulu.com/watch/53632#i0,p0,d1 (Expressions)

22. 22 EMOTIONS: FEELING, THINKING, AND COMMUNICATING MANAGING DIFFICULT EMOTIONS Facilitative and Debilitative Emotions  Facilitative Emotions  Emotions which contribute to effective functioning  Debilitative Emotions  Emotions which detract from effective functioning  Intensity=the strength of the emotion  Duration=the amount of time the emotion lasts  Rumination=dwelling on negative thoughts which intensify negative feelings

23. 23 EMOTIONS: FEELING, THINKING, AND COMMUNICATING MANAGING DIFFICULT EMOTIONS Sources of Debilitative Emotions  Physiology  Our genetic makeup (Communibiology)  Emotional memory  Father not present in life  Death of a brother  Wedding day

24. 24 EMOTIONS: FEELING, THINKING, AND COMMUNICATING MANAGING DIFFICULT EMOTIONS Self-Talk  Interpretations people make of an event, during the process of self-talk that determine their feelings Event Thought Feeling Being called names“I’ve done something wrong.”hurt, upset Being called names“My friend must be sick.”concern, sympathy

25. 25 EMOTIONS: FEELING, THINKING, AND COMMUNICATING MANAGING DIFFICULT EMOTIONS Irrational Thinking and Debilitative Emotions The Fallacies (irrational thoughts)  The Fallacy of Perfection  The belief that a worthwhile communication should be able to handle every situation  The Fallacy of Approval  That it is vital to gain the approval of virtually every person

26. 26 EMOTIONS: FEELING, THINKING, AND COMMUNICATING MANAGING DIFFICULT EMOTIONS Irrational Thinking and Debilitative Emotions  The Fallacy of Shoulds  The inability to distinguish between what is and what should be  The Fallacy of Overgeneralization  Basing a decision on limited information  When we exaggerate shortcomings  The Fallacy of Causation  The irrational belief that emotions are caused by others rather than by one’s own self-talk

27. 27 EMOTIONS: FEELING, THINKING, AND COMMUNICATING MANAGING DIFFICULT EMOTIONS Irrational Thinking  The Fallacy of Helplessness  Satisfaction in life is determined by forces beyond your control  The Fallacy of Catastrophic Expectations  The assumption that if something bad can happen, then it is going to happen

28. 28 EMOTIONS: FEELING, THINKING, AND COMMUNICATING MANAGING DIFFICULT EMOTIONS Minimizing Debilitative Emotions  Monitor your emotional reactions  Note the activating event  Record your self-talk  Reappraise your irrational beliefs

29. 29 EMOTIONS: FEELING, THINKING, AND COMMUNICATING CHAPTER REVIEW What Are Emotions? Influences on Emotional Expression Guidelines for Expressing Emotions Managing Difficult Emotions

30. 30 EMOTIONS: FEELING, THINKING, AND COMMUNICATING NEXT TIME Chapter 5 30