1. we help people who do a great job do it better Up-date to NCF HR Forum Janet Glover – Project Manager Standards and Qualifications team May 2012

2. Skills for Care - a much broader picture National picture with dedicated teams within the areas. Area officers are working closely with and for employers, they understand what the sector needs Area officers meet with Training Providers to ensure that these needs are met

3. How can I ensure I recruit effectively? Finders, Keepers, the adult social care recruitment and retention kit Case studies Questions to ask Templates to use Look out for qualifications called: Preparing for Work in the Care Sector Have you thought about a career in social care? – ‘I care quiz’ – are they suitable?

4. Essential qualifications for your staff... Level 2 & 3 Diplomas in Health and Social Care –Dementia pathway –Learning Disability pathway –Generic pathway Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services Level 3, 5 & 7 Diploma’s in Commissioning, procurement and contracting for Care Services

5. Keeping Up The Good Work Practical guide for implementation of CPD Examples of good CPD practice Templates –Worker’s progress record –Employers CPD summary –Annual performance appraisal and development guidance –Brief guide for workers on CPD Continuing Professional Development

6. Keeping on-track with CPD...... New Qualifications; –Dementia Care (Level 2 & 3 Awards and Certificate) –End of Life (level 2 & 3 Award) –Diabetes (level 3 Certificate) –Awareness of Stroke Care (level 2 Award & Level 3 & 5 Certificate) –Seated Recreational Physical Exercise (level 2 awards)

7. How can I find the right training provider? Revised Care training codes (to be launched) Overview of core values for learning and development (L&D) Questions and issues to think about Guides for purchasers of L&D, learners, training providers and individuals buying training for own staff Training provider directory Watch this space - Available later this year

8. Full qualifications i.e. diploma Unit funding for unemployed/NEETS AGE - Apprenticeship Grant for Employers (£1500 over 12 months for 16-24yr old) Work Programme 18-24yr olds - £2275 to employers (must complete 6 months) Funding eligibility versus learner eligibility Individual Learner Accounts 16 -18 apprenticeship Skills Funding Agency (SFA)- mainstream funding

9. Workforce Development Fund Skills for Care funding Have to sign up with lead partner in your locality Complete National Minimum Data Set- social care Units focussed funding Benefits – focused on adult social care providers, a contribution to supporting learning and development Workforce Development Fund – new unit now added to list and current funding is £15 per credit, £80 per NVQ unit

10. How can I help my staff to stay safe? Work Smart, Work Safe Resources on web site Guide for employers Guide for staff and volunteers e.g. assessment tools, training, responses Lone worker safety guide - domiciliary care workers Assessing the risk How to protect self

11. How can I manage the risks in helping people to have choice and control? Living with risk resources Learning to live with risk: an introduction Learning to live with risk: short guide Learning to live presentation for Good practice scenario slides for use in learning Keeping person centred Person centered approach to risk Range of resources as above

12. How can I develop my staff to deliver quality personalised care to meet the needs of people using the service? Create organisation culture Manager to lead by example Team meetings / mentors / group discussions Common Core Principles to Support Self Care Common Core Principles to support dementia care - NEW

13. How can I help my staff to have the right levels of literacy and numeracy skills? 1.Learning through Work - bite-size chunks of learning in 8 small booklets 2.Skills for Life Guide for employers – why important and steps to take 3.Care Skillsbase - practical, free resources that are specific to social care www.scie-careskillsbase.org.uk

14. What help can I get to supervise my staff? … Providing effective supervision Appraisals Professional development discussions Reflection Advice Support

15. How can I improve the quality of supervisors, leaders and managers? Manager Induction Standards – refreshed MIS launched March 2012 L5 diploma in Leadership in Health and Social Care - replaced and combined NVQ 4 in leadership and NVQ4 in practice SCIE Front Line managers course leadership skills development programme 12 sessions www.scie.org.uk/publications/guides/guide27/

16. Manager Induction Standards Refresh - recommended ‘core’ standards 1.Governance and accountability 2.Systems / processes in communication 3.Partnerships working / relationships 4.Leading person centred practice 5.Team leadership 6.Managing resources 7.Equality, diversity and inclusion 8.Safeguarding and protection

17. Manager Induction Standards Refresh - new ‘additional’ standards 9.Personal development 10.Change and growth 11.Managing business 12.Ensuring quality

18. How can I help my staff work better with carers? – Carers –everybody’s business 3 parts 1. Who carers are (as distinct from care workers) 2. Why carers are important 3. How you can support the learning and development of your workforce about carers

19. How can I help my staff move to new ways of working and behaving? Dignity in Care 10 dignity challenges. www.dignityincare.org.uk how to sign up as a dignity champion find out who are the other dignity champions in your area range of resources /reports about how dignity can become ‘norm’ in social care practice

20. How to find out more… Visit our website www.skillsforcare.org.uk/fwww.skillsforcare.org.uk/f –Wide range of leaflets /resources –PowerPoint presentation on qualifications –FAQs covering wide area –Accredited QCF units Contact information desk – 0113 241 1275 –E: info@skillsforcare.org.ukinfo@skillsforcare.org.uk For regular updates sign up to our eNews: marketing@skillsforcare.org.uk marketing@skillsforcare.org.uk

21. www.skillsforcare.org.uk