1. LEADING SOFTWARE DEVELOPMENT TEAMS – 5 THINGS GREAT LEADERS DO, AND 5 THINGS THEY SAY – Marin Bezić marin.bezic@concero.hr Concero d.o.o.

2. ABOUT ME Founded Concero d.o.o. Helping clients optimize software development processes and teams 4 years with MSFT in Europe Business and marketing management 8 years with MSFT in Redmond Shipped 3 releases of the first Microsoft BI product Lead a team of 25 developers in the SQL Server product unit

4. Image credit: http://www.bidn.com/articles/mdx-and-dmx/178/mdx-101-introduction-to-mdx

5. Image credit: http://nexus404.com/Blog/2007/06/04/world-atlas-rubik-cube/

6. tera byte

10. http://www.gartner.com/technology/media-products/reprints/microsoft/vol2/article15/article15.html Gartner Magic Quadrant for Business Intelligence Platforms, 2011

13. Amir Netz Distinguished Engineer, Microsoft Bill Baker SQL BI General Manager, ex. Microsoft

14. T HIS TALK IS ABOUT IMPORTANT THINGS G REAT L EADERS HAVE TO DO ( AND SAY )

15. IMAGES ONLY - WHAT I HAVE DONE IN REDMOND Talking points: cubes, bi for the masses, bi platform, T3 (first cube on terabyte of data), now you may have heard of PowerPivot (35k users in Microsoft), Project Crescent History of innovation, successes It takes great people, and leadership, and team that clicks As I help now clients in our region, I looked back at key things that my managers and leaders did, and I tried to select a few that I believe were critical for our success. That is what this talk is about. Important things that leaders have to do and say as they drive their organizations to success.

16. CONTEXT

17. SMART PASSIONATE DIFFERENT “GEEKS”

18. Creative work

19. Exciting

20. Competitive

21. High expectations

22. Sometimes all you do is… http://www.redbubble.com/products/configure/721780-sticker

23. Making software is challenging

24. WHAT IS THE ROLE OF THE LEADER/MANAGER? Trust – “let go” Track Coach Challenge Simplify Remove roadblocks Remove bottlenecks Protect Manage Set goals Achieve goals Make profit Make purpose Eliminate waste Hire the best Help them get better

25. Great leaders maintain balance

26. BALANCE OF WHAT? Short termLong termStabilityImprovementsResearchDevelopmentEmpowermentDirectionDifferentiationEqual treatmentRationalEmotionalGood feedbackBad feedback and others … PressureFunAnalyzingDoing

27. WHAT IS THE RIGHT BALANCE? It depends Depends on your Project lifecycle Product maturity Culture …

28. 5 THINGS GREAT MANAGERS DO TO MAINTAIN BALANCE

29. 1. FOCUS ON FUNDAMENTALS Fundamentals are the core values, principles and processes Transparent status No spec no code Realistic schedule Quality from the start Short termLong term

30. 2. CONTINUOUSLY IMPROVE Optimize your processes and flow Eliminate bottlenecks Eliminate waste Repeat StabilityImprovements

32. 3. SCOUT Prepare for future Look beyond the horizon (of your team members) ResearchDevelopment

33. Trust and Track Proactive about solving problems, addressing escalations Coach and Challenge 4. BE ENGAGED EmpowermentDirection

34. 5. DIFFERENTIATE PEOPLE Differentiate and reward based on performance Keep the hiring bar high DifferentiationEqual treatment

35. 5 THINGS GREAT MANAGERS SAY TO MAINTAIN BALANCE

36. This is how I feel RationalEmotional

37. This sucks Good feedbackBad feedback

38. You know what’s funny PressureFun

39. What do you think? EmpowermentDirection

40. I am making a decision executive AnalyzingDoing

41. CONCLUSION Making software is challenging Lot of forces are at work to “unbalance” the team Great leaders and managers seek to maintain the right balance

42. CALL TO ACTION: 1. Look for imbalance Short termLong term StabilityImprovements ResearchDevelopment EmpowermentDirection DifferentiationEqual treatment RationalEmotional Good feedbackBad feedback PressureFun AnalyzingDoing

43. CALL TO ACTION: 2. Restore the balance

44. THANK YOU! marin.bezic@concero.hr www.concero.hr

45. QUESTIONS? After the session please fulfill the questionnaire. Questionnaires will be sent to you by e-mail and will be available in the profile section of the NT Conference website www.ntk.si.www.ntk.si Thank you!