1. ARV Regional Pools Conference, May 2016 New Directions in Facility Management “The best way to predict the future is to invent it” - Alan Kay

2. New Directions in Facility Management “We need to transform how we see ourselves before we can change how others see our industry”

3. New Directions in Facility Management VAGO – Key Messages:  SRV and Councils should improve monitoring, reporting and evaluation activities  SRV and Councils should improve strategic regional planning Subsidy, refurbishments and new developments

4. New Directions in Facility Management Government/Politics:  Federal budget contains a 4.1% increase in $’s spent on Sport and Recreation Plan to boost participation Continued roll-out of Sporting Schools and Play.Sport.Australia participation programs  NDIS fully funded

5. New Directions in Facility Management Council – Internal and External influences: Commerce vs Community Benefit

6. New Directions in Facility Management Council  Facility Design More than just ‘Gym and Swim’…. ….Health and Wellbeing Centres – Allied Health Services – Community services – GP Clinics  Cross Council Collaboration

7. New Directions in Facility Management Council  Reporting & Performance Metrics - standard Finance Number of visits Membership, swim lesson numbers Customer Satisfaction Compliance Occupancy

8. New Directions in Facility Management Council  Reporting & Performance Metrics - additional Community Partnerships Community Health Benefits – Biological age data Social Impact Measures Preventative Health Measures

9. New Directions in Facility Management

11. Council  Management Models Appetite for risk or level of control Rate Capping

12. New Directions in Facility Management Service Provider – Tweaking the Current Model  Business Diversification  Partnering Consortiums  Capital Co-investment Length of Tenure

13. New Directions in Facility Management Don’t forget what we already know…  All necessary maintenance is completed  Facilities are kept clean  Facility access is easy  Patrons get value for money  Your brand is respected in the market place