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Published byKevin Beasley Modified over 8 years ago
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BUSINESS LETTERS AND MEMOS
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Recipients LettersMemosEmails External Audience XX Internal AudienceXX
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Common Letter Formats Block Format Modified Block Format Simplified Format Organization – specific format
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Format comparison
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Block Format
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Modified Block
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Simplified
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Required items and terms ■Margins: – Left: 1-1.5 inches –Right: ¾ to 1 inch ■Salutations –-Dear Hillary: –-Dear Mrs. Clinton: ■Complimentary closes –Formal: Sincerely, Yours truly, Best regards… –Informal: Cordially, Thank you, Ciao… ■Letterhead ■Reference line ■Inside address (plus envelopes) ■Enclosure ■CC ■BCC
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Multiple pages
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■Only first page gets letterhead ■Signature block lines up with the date ■Page headings
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Memos ■Omit the salutation and close ■Indenting is rare ■Requires a Subject line ■Headings are common ■Page headings for multiple pages
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Memo ■Initialing ■Sometimes signature at end
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Memo
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Emails ■To:
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Email with Attachment
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Email Reply with copies
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