1. Joint HR / L&D Managers Forum Business Planning & the CFOA Website Joy Flanagan Programme Officer

2. CFOA’s Strategic Aims Lead and firmly influence the future direction of the UK FRS on professional, managerial and leadership issues Focal point for professional advice that drives and contributes to the development of policy impacting upon the UK FRS Effectively communicate views and priorities Support members to achieve individual and collective improvement

3. How does CFOA work? CFOA members elect a Board to act on their behalf: –Presidential Team (3) –Strategic Directors (4) –Co-opted Directors (up to 4) The Board meets 6 – 7 times a year Aims to support and guide the UK fire and rescue service as a whole Receives input from National Workstreams / Committees CFOA HQ staff support the Association, the Board and the national programme of work

4. CFOA Board 2009 - 2010 Business Director Rhonda Bedford CFOA HQ Business Director Rhonda Bedford CFOA HQ

5. What do CFOA HQ do? Manage CFOA and its associated businesses Support the Board, Directors and over 50 national workstreams & numerous Practitioner Forums Provide Secretariat services to –20 national boards, committees –Practitioners Forum –Arson Control Forum Co-ordinate national FRS seminars and events Provide access to a range of information, services and tools via the website Continually adapt and develop services to meet the changing needs of Members and the UK FRS

6. What do we need to do? Add coherence, direction and controls to our work –CFOA Business Plan –Directorate Project Plans –CFOA Protocols Electronic document library –Position Statements –Policy & Guidance –Archive of Circulars Improve web site services “Notable Practice” case studies repository Communicate with its Members and Subscribing FRS’s

7. Organising our work Business Plan brings clarity and accountability to our work National Programme of Work structured by Directorate includes working groups and objectives for each - Project Plans Website provides access to information and services

8. CFOA Workflow CFOA Board UK FRSs FRS Regions CFOA National Committees / National Working Groups Members Sounding Board

9. Business plan 2010 – 2011 Led by “key issues” within Directorate Key issues risk assessed Aims & Priorities outlined Project plans should outline work planned or in progress

10. CFOA Directorate Structure CFOA Director National Committee / Board National Liaison Role Support Officer / PA

11. Directorate Work Led by the strategic plan Projects / objectives articulated in project plans with start and end dates Project plans then drive work forward and allow progress tracking Issues / concerns fed up from Regional Lead Officers

12. Project Plan Template Objective 3.2Status  Contribute to the development of a Sector Qualifications Strategy (SQS) ensuring that the product meets the business need of the Fire & Rescue Service Deliverable  Recognised and documented framework of Qualifications Risks  Fragmented approach to learning and development leading to inconsistent standards, wasted effort and increase vulnerability Activities Owner/TeamStart DateEnd DateProgress Support development of a SQS Project Board RHApr 2009Jun 2009 Production of a Sector Qualifications Strategy CSApr 2009Sep 2009

13. CFOA Website Now & Future

14. CFOA Website Audiences General Public CFOA Members FRS Staff Subscribers Elected Members Press & Media MP’s & Government Departments Stakeholders Partners

15. CFOA Website CFOA Communities NewsCirculars Project Plans Business Plans Vacancies Events Policy Guidance Position Statements Communications & Newsletters Online Message Board with email prompt Document Repository Access Controlled by Audience Type Access Controlled by Distribution List

16. Directorates / Workstream Pages Directorate / Workstream Structure & Contacts Project Plans Business Plan National Board / Committee Work Streams Sub-Groups / Projects Calendar of Events Document Library Useful LinksNotable Practice

17. Web Pages for Workstreams CFOA Website can be used to publish: –Project Plans –Approved Policy Guidance –Notable Practice Case Studies –Position Statements –Toolkits / Databases CFOA Communities could be utilised for: –Meeting agendas, minutes & papers –Documents in draft

18. Directorate Home Page

19. CFOA Website Content Directorates / WorkstreamsDirectoratesWorkstreams –Structure & Contact Details –Current Activity –Documents and Policy Guidance Hot Topics –Notable Practice Case StudiesNotable Practice Case Studies –CFOA Position StatementsCFOA Position Statements FRS Contact Information –HQ Location Maps & details Email Distribution Lists FRS Vacancies Website CFOA Events –Online CalendarOnline Calendar CFOA Circulars CFOA Publications and Guides Press Statements and News StoriesPress Statements and News Stories Useful Links CFOA Communities –On line Messaging –Document Repository –Specific Groups access only

20. CFOA Communities Online Discussion Forum Document Repository Search Box Name of Community

21. CFOA Community Message Board

22. Upcoming Developments CFOA Communities to be refined and provided to more of the working groups –Automated email prompt for new content –Improved User Interface Regional Web pages Devolved Administration Web pages Features under development –A – Z of Working Groups –Messaging / Bulletin Board –Enforcement Register (FSO) –National “Ops Flash” System –Consultation Log –Directorate Position Statements –Improved Search facility

23. HR & L&D Communities CFOA Communities in place for: –HR Managers (Currently HR Practitioners) –L&D Managers (Currently L&D Managers) Access from the CFOA Home Page Both linked to email distribution lists To be added to a CFOA List / Community contact CFOA IT Support

24. How do I log on? Go to www.cfoa.org.ukwww.cfoa.org.uk Some information available without logging on First time? Register with email address User name is email address in full Password sent automatically but can be re-set to whatever you require

25. Any questions? Thank you for listening! Joy Flanagan Programme Officer