1. Public Awareness 1

2. NICB response Eight advisories to members on points of contact since April 2011 CAT Alerts on suspect repair companies News releases on post-disaster fraud scams NICB and member company co-branded hail damage flyers Disaster information priority on web site Catastrophes 2

3. NICB VINCheck 3

4. State Lawmakers Insurance Fraud – Top of Mind Cooperation among lawmakers, regulators, law enforcement Key 2011 successes in TX and KY - Texas: Improved immunity statute - Kentucky: 30-day restriction on soliciting accident victims For a state anti-fraud environment check, contact Tim Lynch, Director of Government Affairs at 847-544-7080 or tlynch@nicb.org Recommendations 4