1. Eliseo Lugo III

2.  Distinguish among the three most common methods for settling disputes outside of the courtroom.  Define the terms: settlement, arbitration, mediation, and ombudsperson.  Analyze disputes in order to determine which method the parties should use to resolve a conflict.  Identify different steps to take to resolve a dispute through negotiation and through mediation.

3.  Conflict is a natural part of everyday life  Can be productive when managed responsibly!!

4. Disadvantages of going to Court to Settle Conflicts: Time Consuming Expensive Anger and Bitterness

5.  The least invasive way to resolve conflict is an informal talk  Involves two people talking out the problem with no help from others  Ex:  Disagreement with parents, friends, teacher

6.  Negotiation is when people try to resolve the conflict by reaching a solution that is acceptable to all  Is important because the skills involved in handling conflict responsibly are used everyday by people in all aspects of life  People hire attorneys in situations like auto accidents

7.  Preparation 1. All parties should have a sincere interest in settling dispute 2. Identify issue causing the conflict 3. Consider issue from the other side 4. Identify two workable solutions to resolve problem  Negotiation 1. Work together to identify issue causing conflict 2. After identifying issues, parties should work together to create a list of possible solutions (Identify 2-3 most workable) 3. Repeat all points of the final agreement to be sure of understanding 1. Write down agreement and decide on consequences if broken  Post-negotiation 1. Make final decisions

8.  Arbitration is when both parties agree to have a 3 rd party listen to their arguments and make a decision for them  Decisions made by an arbitrator are legally binding  Common places to have an arbitration hearing:  Contract and Labor Management Disputes  International law cases

9.  Mediation is when a 3 rd party helps the disputing parties talk about their problems and settle their differences  Mediators do not make decisions for the parties, they only help the settlement between them

10.  Lastly you could take court action  This is the last action one would take. Why do you think so?

11.  Conflict is a natural part of life  When conflicts are handled properly, it can provide a great opportunity to learn  Going to court is not always the best resolution to a conflict  Informal talk, Negotiation, Mediation, Arbitration, and Court Action are the five main methods utilized to settle disputes.