1. Public Tech Instruction: Internet Safety March 26, 2014

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6. Austin Stroud, Instructional Designer Monroe County Public Library Public Tech Instruction: Internet Safety

7. Presenters Crystal Schimpf TechSoup Facilitator/Presenter Assisting with chat: Ginny Mies, TechSoup Austin Stroud Monroe County Public Library Presenter

8. Introducing TechSoup Instructional Resources Curriculum – Create & Adapt Challenges Q&A Today’s Agenda:

9. Teaching Internet Safety general overview

10. Essential to technology use – E-commerce – Communication Part of digital information literacy – Information access Valuable community service – General technology instruction – Aligns with organizational mission Why Teach Internet Safety?

11. Monroe County Public Library

12. Group classes Individual instruction Recorded & print based Special guests - experts from the community Instructional Methods

13. Account safety & passwords Secure websites Privacy Scams, spam, & phishing Viruses & malware Youth Internet access Other?? Internet Safety Topics

14. Use existing resources Focus your efforts on a specific topic Get creative about instruction Do what works for your organization Easy Internet Safety Instruction

15. Internet Safety Resources instructional tools & information

16. http://www.gcflearnfree.org/internetsafety

17. http://www.commonsensemedia.org/educators/curriculum

18. http://www.onguardonline.gov/

19. Internet Safety Curriculum adapting & creating

20. Identifying Needs Trends and repeated requests/questions – Your customer interactions – Getting staff feedback – Other libraries/non-profits – Individual versus group

21. Identifying Needs Surveying – Service desks – Online – Incentives to participate

22. Adapt where possible – Save time – Learn from others’ successes – Give back Adapting Curriculum

23. Copyright – Ensure materials are free for use/adaptation – Ask permission if unsure – Give credit Adapting Curriculum

24. Audience – One size fits all – Specific to level – Needs assessment – Avoid recommendations Being Flexible

25. Variety – Videos – Quizzes – Hands-on – Guest Presenter(s) – Give audience choices to fit their needs Being Flexible

26. Content – Don’t do it all – Offer multiple programs (i.e. Internet Safety, Internet Basics, Free Software) – Have handouts Being Flexible

27. Options – Avoid recommendations on specifics – Give audience choices to fit their needs Being Flexible

28. 90 minute classes recommended 1-hour one-on-one sessions Timing

29. MCPL Internet Safety Slides: http://tinyurl.com/lpp3m3p

32. Content to include when time allows: – Anti-virus/Spyware – Internet browsers – Internet bullying/harassment Again, you cannot do it all! Additional Topics

33. Challenges with teaching Internet safety

34. Challenge – People will not attend a class – Not enough interest – Not sure how to promote Solution – Offer individual assistance, as needed – Use library displays to create interest – Identify target audience, make it relevant to them Public Interest

35. Challenge – Unknown topics – Off topic – Requires specialized knowledge Solution – Look up the answer – Defer to a later time – Follow up with an expert Addressing Questions

36. Challenge – Participants may ask for advice – Fear of causing damage to personal devices’ Solution – Give information, not advice – Include disclaimer to let participants know how you can help (and how you can’t) Liability

37. Q & A Please type your questions in the chat window. Follow-up questions can be posted in the community forum: www.techsoup.org/community

38. Austin Stroud Instructional Designer Monroe County Public Library (Bloomington, IN) Email: astroud@mcpl.infoastroud@mcpl.info Twitter: @austroud Library Website: http://www.mcpl.infohttp://www.mcpl.info Contact Information

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