1. SYSCOSafe “Execute the Basics”

2. 1 Some of the key initiatives that were put in place during Fiscal 1999 include: 1.Senior Management involvement and support (Steering Committee) 2.Regional Safety Managers in each region (5) 3.Safety Managers in each Operating Company (62) 4.Corporate-Wide Safety Conferences (Operations/Safety) 5.Back Injury Reduction Program: Industrial Athlete -Preferred Work Methods -Conditioning -Innovative Practices (work steps; screening tools, etc.) 6.Modified Duty Program; Medical Case Management 7.Supervisor Training and Recognition Programs

3. 2 FY98 FY99 FY00 We Are Eliminating The Variability Of Performance In Safety 0.10.20.30.40.50.60 Top 25% Performers Bottom 25% Performers.52.44.27.05.04.02 Workers’ Compensation % to Sales Corporate Average

4. 3 The Back Injury Reduction Program is bringing about some early positive results Back Injury Reduction FY98 FY99 1501 1196 FY98 FY99 5.89 3.73 Lower Back Injuries Number of Injuries Back Injury Frequency Injuries Per 100 Employees Improvement: 20%Improvement: 36%

5. 4 FACTORS IMPACTING INJURIES AT SYSCO Work Climate Selection and Placement Preferred Work Methods and Conditioning Supervisory Behaviors Job Design Injury Reduction Program No one approach will deliver the results. Source: SYSCO injury analysis; external research

6. 5 SYSCO INJURY INTERVENTIONS - THE INDUSTRIAL ATHLETE Focusing on the Industrial Athlete puts SYSCO in the right mindset to attack the drivers of injuries.

7. 6 Phase I Phase II Phase III Phase IV Safety Manager Steering Committee 10 min. Safety Meetings OSHA Compliance Preferred Work Methods Strong Hiring Practices Supervisory Coaching Skills Transitional Duty Executional Excellence Work Climate Conditioning/Stretching Recognition: All Pro Team Employee-Driven Program Executional Excellence Work Climate Conditioning/Stretching Innovative Practices 1998/19991999/20002000/2001 2001/2002 SYSCO to follow these steps to build “employee” commitment and deliver world class performance Sustained PWM’s & Conditioning Industrial Athletes

8. 7 Execution and Follow-Up -PWM -Conditioning Continuous Improvement -Injury Reduction -Workers’ Compensation Costs Partner with Operating Companies -Prevention -Direction -Innovation The Three Things -New Work Practices/Equipment -Return to Work Programs -Close Claims -Vehicle Liability Prevention -Legislation/Ergonomics Issues

9. 8 SYSCOSafe Execute the Basics… with Excellence