1. LAPC Model Victim is safe Victim is heard Victim is in control
Listen (what is the victim saying & what is the victim not saying)
Communicate:
Victim is safe
Victim is heard
Victim is in control

2. Listening Communicate Safely Introduce Yourself
Act Immediately and Take Control
Begin Handing Some Control to the Victim
Communicate the Message that the Victim is Heard
Empathy
Attending
Listening
Clarifying
Reflecting/Mirroring
Summarizing
Using “I” Messages
Silence
Questioning (open/closed)

3. Assess
Verbal and Nonverbal
Emotions
Behavior
Thoughts
Support System

4. Plan
Goals:
Assist in recovering from the emotional impact in the immediate aftermath of the crisis
Return to a state of equilibrium
Impart through a plan a sense of hope and empowerment
Plan to maintain balance after the crisis has passed
Communicate the message that the victim is in control

5. Commit
Commit to the plan to decrease the strains of the crisis and regain sense of equilibrium
Additional follow up after the crisis important part

6. Developmental Crisis

7. What is a Developmental Crisis?
The precipitating event of the crisis is part of the normal maturational process.
When a person reaches a new stage of development his/her normal methods of coping are ineffective and new coping mechanisms need to be developed.
For a time, the person is without effective coping and anxiety can increase.

8. Erik Erickson Identity vs Role Confusion Intimacy vs Isolation
Adolescence
Intimacy vs Isolation
Young Adulthood
Generativity vs Stagnation
Middle Adulthood
Integrity vs Despair
Older Adult