1. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 1 Completing Reports and Proposals

2. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 2 Three-Step Writing Process Planning Writing Completing

3. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 3 Completion Process Revising Producing Proofreading Distributing

4. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 4 Revising Reports and Proposals Style and tone Organization Readability Content

5. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 5 Producing Reports and Proposals Design elements Report-writing teams Computer resources Audience expectations

6. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 6 Components of Formal Reports Prefatory parts Text of the report Supplementary parts

7. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 7 Prefatory Parts Authorization letter Cover page Letter of acceptance Title fly or title page Synopsis/abstract Table of contents Letter of transmittal Executive summary

8. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 8 Text of the Report Introduction Body Closing

9. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 9 Supplementary Parts Appendixes Bibliography Index

10. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 10 Components of Formal Proposals Cover Title fly Title page Table of contents List of illustrations Proposal request Executive summary Letter of transmittal

11. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 11 Text of the Proposal Introduction Body Closing

12. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 12 Proofreading Reports and Proposals Inconsistencies Errors Missing components

13. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 13 Distribution of Reports and Proposals Physical Electronic Web-based

14. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 12 - 14 Reactions to Reports Positive response Half-hearted praise No action Serious criticism