1. www.nw.hee.nhs.uk twitter.com/HENorthWest Introducing coaching training in a large Foundation School Claire Flint, Coach Joanne Curran, FY2 Sarita Bhat, Foundation Programme Director Paul Baker, Foundation School Director

2. www.nw.hee.nhs.uk twitter.com/HENorthWest Coaching - objectives Introduction Coaching The School Coaching training Evaluation Conclusions

3. www.nw.hee.nhs.uk twitter.com/HENorthWest Coaching - background Whether for … careers guidance or performance issues … coaching is becoming increasingly accepted as part of medical training

4. www.nw.hee.nhs.uk twitter.com/HENorthWest Coaching - definition “…unlocking a person’s potential to maximise their own performance. It is helping them to learn rather than teaching them.” (Sir John Whitmore “Coaching for Performance”)

5. www.nw.hee.nhs.uk twitter.com/HENorthWest Well established in corporate world… Improved management skills Improved productivity Professional/personal development Awareness of others Take more responsibility for actions Internal v external

6. www.nw.hee.nhs.uk twitter.com/HENorthWest Enabling the coachee (the person who receives coaching) to… discover how personal characteristics affect their career/life take responsibility recognise how to improve their effectiveness achieve goals It requires… Trust Respect Safety Challenge Accountability.

7. www.nw.hee.nhs.uk twitter.com/HENorthWest take responsibility for themselves take responsibility for their actions take control of their future Coaching - overall aim

8. www.nw.hee.nhs.uk twitter.com/HENorthWest 12 Programmes 20 hospitals 1100 trainees North Western Foundation School

9. www.nw.hee.nhs.uk twitter.com/HENorthWest ‘ Any trainee who has caused concern to his or her Educational Supervisor about the ability to carry out their duties, and which has required unusual measures to be put into place’. Prevalence 3-7% North Western Foundation School

10. www.nw.hee.nhs.uk twitter.com/HENorthWest Introducing coaching training One-day training events for Foundation trainers who come across trainees in difficulty Designed to… aid detection help them to overcome their difficulties move on in their careers.

11. www.nw.hee.nhs.uk twitter.com/HENorthWest Presenting Issues Failing exams Performance anxiety Lack of confidence/self belief Time management & personal organisation problems Lack of motivation/taking responsibility

12. www.nw.hee.nhs.uk twitter.com/HENorthWest Course Topics Tools & techniques – NOT coaches Rapport and listening skills Asking powerful questions The GROW model Goal setting Driving Values Developing self belief Know How – motivation tool Time management elements

13. www.nw.hee.nhs.uk twitter.com/HENorthWest Rapport and listening skills Essential to gain trust and create change Supervisor to understand their impact on trainee Asking powerful questions The GROW model and use of language

14. www.nw.hee.nhs.uk twitter.com/HENorthWest Goal setting SMART and beyond Gold medal goal setting Driving Values The people pleaser, perfectionist, hurry up, try harder and be strong characteristics

15. www.nw.hee.nhs.uk twitter.com/HENorthWest Developing self belief Building confidence through achievements Know How – motivation tool A cold, hard look at what happens when no change is made Time Management Planning Scheduling Prioritising

16. www.nw.hee.nhs.uk twitter.com/HENorthWest Evaluation One-day training events for Foundation trainers who come across trainees in difficulty To date, 175 delegates over 18 events Qualitative/quantitative feedback on the day Qualitative feedback after 6 months

17. www.nw.hee.nhs.uk twitter.com/HENorthWest Evaluation – continued

18. www.nw.hee.nhs.uk twitter.com/HENorthWest Outcomes – continued Well received… Time Management Goal Setting Organisational skills Building rapport Many reported altered approach to trainees Unpopular… Role play

19. www.nw.hee.nhs.uk twitter.com/HENorthWest Evaluation – continued Initial 4.6% had used techniques successfully with DiD (ongoing) Many attendees reported, both formally and informally, how they have utilised the skills amassed from coaching in their own personal and professional lives with great benefit.

20. www.nw.hee.nhs.uk twitter.com/HENorthWest Conclusions Coaching training for Foundation supervisors… Is feasible Very well received – ‘level 1’ evidence 1/20 used on trainees – ‘Level 3 and 4’ evidence (so concentrate expertise in a few in each site?) More often used in self development

21. www.nw.hee.nhs.uk twitter.com/HENorthWest Claire Flint claireflint@ymail.com Paul Baker p.baker@nwpgmd.nhs.uk